Public Information & Civic Engagement

  1. surveillance video

    Arrests made, charges filed in home burglary case caught on video

    At approximately 5 a.m. on Dec. 12, the Springfield Police Department was dispatched to 1119 S. Gelven for subjects breaking into vehicles. Read on...
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    Jump in numbers a sign flu season in full swing

    With a large jump in reported flu cases, the Springfield-Greene County Health Department is reminding citizens of the importance of the influenza vaccine. Read on...
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    City Council receives independent audit report

    The Springfield City Council received an “unmodified” (the highest level given) opinion on the City’s financial statement audit today from the City’s independent auditing firm, BKD. Read on...
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    Phase I of Government Plaza parking lot reconstruction complete; public lot to reopen Wednesday

    The public parking lot directly in front of the Busch Municipal Building will reopen to the public at 7 a.m., Wednesday. Read on...
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    Dec. 15 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Dec. 15. A written summary and video recording of meeting are available. Read on...
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    Weekly Calendar for December 15-19

    The City of Springfield’s weekly calendar for December 15 - December 19 is now available online. Read on...
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    Options available for recycling Christmas trees

    Springfield residents are reminded that Christmas trees are not accepted at Missouri landfills. Several options are available for recycling this year’s trees, however. Read on...
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    Christmas trees pose fire hazard if not cared for properly

    Following a fire caused by a dry Christmas tree, the Springfield Fire Department is reminding residents that Christmas trees must be properly cared for to avoid fires this holiday season. Read on...
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    Task force report outlines City and County challenges

    A task force consisting of City of Springfield and Greene County staff worked for the past 18 months to identify challenges facing both governmental entities and reported them to City Council and the Greene County Commission, Dec. 9. Read on...
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    Springfield police investigate homicide

    At approximately 1:19 a.m. on Sunday, Dec. 7, Springfield police officers responded to 2126 N. Main Avenue after a 911 caller indicated they heard noises outside and found an injured man lying on the ground bleeding. Read on...
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    Filing opens for City Council seats

    Those interested in running for an open City Council seat or for Springfield Mayor may officially file an application with the City Clerk’s office, beginning at 8 a.m., Tuesday, Dec. 2. Read on...
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    City of Springfield and MoDOT prepare for holiday shopping traffic

    As holiday shoppers navigate busy Springfield streets around retail centers over the long holiday weekend, traffic engineers will be on duty monitoring traffic cameras and implementing holiday signal timing to improve traffic flow. Read on...
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    First flu cases a good reminder to get vaccinated before the holidays

    The community’s first flu cases are a good reminder that everyone who can ought to get a flu vaccine before spending time with family and friends during the holidays. Read on...
  14. assault video

    Police continue to seek public’s help in assault investigation

    The Springfield Police Department is continuing to investigate an assault that occurred on Aug. 22 at 318 South Avenue. Read on...
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    City’s plan for continued sewer upgrades a sound investment

    A long-term sewer overflow control plan, required by state and federal environmental regulators to reduce system overflows, will come to City Council Nov. 24. The plan, which has been years in the making, is required to be submitted by Dec. 31. Read on...
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    Community Development Block Grant Program marks 40th anniversary

    Mayor Bob Stephens issued a proclamation at the Nov. 18 City Council Lunch recognizing the 40th anniversary of the Community Development Block Grant Program and the 30th anniversary of the Community Development Loan Program in Springfield. Read on...
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    City Clerk certifies referendum petition

    Springfield City Clerk has certified a referendum petition opposing the Oct. 13 decision to amend the City’s nondiscrimination ordinance. The issue now goes back to City Council, likely at the Nov. 24 meeting. Read on...
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    Springfield again named a Digital Cities Survey winner by Center for Digital Government

    E.Republic's Center for Digital Government and the Digital Communities Program today announced the top-ranked cities in the 2014 Digital Cities Survey. Springfield ranked sixth among cities with populations of 125,000 to 249,000. Read on...
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    City Jobs

    The City of Springfield offers challenging employment opportunities to people interested in careers in public service at the municipal level. View job openings.
Mission Statement
We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Purpose
The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.

Services to the Community
  • CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.
  • Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.
  • News Releases - News releases announcing city events and issues sent to local media help provide information to the public.
  • Other Services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.
  • Partners in Education (PIE) - Partnering with local schools, this program offers interaction between school children, teachers, and city officials, and helps teach young people about city government. By exposing children to local government at an early age they can grow up knowing about the services provided by the city and how each citizen can make a contribution to his or her community. Classroom materials, speakers, and special events are offered throughout the year, with a special emphasis for third grade students.
  • Service Requests - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1011 for assistance. The Service Request Division also maintains the Citizen's Service Packet, a packet of information helpful to citizens with questions and concerns.
  • Special Events - The City of Springfield sponsors or cooperates in planning many special events, including ribbon cuttings and groundbreakings, legislative functions and community outreaches. The PIO assists city departments in planning special events, as well as in coordinating their promotions. The intent is for neighborhoods, civic organizations, and private individuals to have access to all the opportunities available from the city.
  • The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.
  • Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.
  • Website - The city's official website provides information, applications, forms, and interactive features such as maps.
Department Fast Facts
  • Employs about 12 people
  • Has an annual budget of about $800,000