Public Information & Civic Engagement

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    Overflow crowd again expected for next City Council Meeting

    The Sept. 22 City Council meeting is expected to draw a large crowd that could possibly exceed building capacity. To ensure safety and provide fair access to City Hall, doors will be closed until 5:30 p.m., one hour prior to the meeting start time. Read on...
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    Art Museum's 99 Times Party to support collection of historic textiles

    Earlier this year, Springfield Art Museum staff discovered a "box of ghosts." While inventorying the museum’s collection, staff discovered a number of exceptional dresses and other textile pieces, some dating more than 150 years old. Read on...
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    Date changed for vote on SOGI bill; other Council updates

    Springfield City Council will vote on a proposed amendment to the City’s non-discrimination ordinance at its Oct. 13 meeting. Previously, it was mentioned that the vote would take place Oct. 27. That was in error. We regret any inconvenience. Read on...
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    Workforce Investment Board conducting regional workforce survey

    The Ozark Region Workforce Investment Board, in partnership with the Missouri Career Center and local chambers of commerce, are conducting a regional workforce survey titled “MOmentum 2015." Read on...
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    Recruitment event encourages women to consider career of firefighting

    The Springfield Fire Department will host the "Girls on Fire" Recruitment Event October 18th from 9am to 3pm at the Springfield Regional Police and Fire Training Center. Read on...
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    New “COPS” episodes feature Springfield Police Department

    Springfield Police Department officers will be featured in an upcoming episode of “COPS”, set to air at 7 p.m. CST on SPIKE on Sept. 13. Read on...
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    City of Springfield selects firm to perform internal audits

    RubinBrown, Certified Accountants and & Business Consultants, has been selected to perform the City of Springfield’s internal audit functions, beginning immediately. Read on...
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    Fatality crash

    The Springfield Police Department is currently investigating a fatality crash that occurred near Chestnut Expressway and Meteor at 8:12 p.m. on Sept. 10. Read on...
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    Missing person alert

    The Springfield Police Department is investigating a report of a missing person and is asking for assistance from the public. Read on...
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    Send us your photos of Springfield in fall!

    Springfield photographers, we'd love to use your photos of Springfield in fall on our homepage. Please e-mail them to or post them to our Facebook page with the hashtag #sgfinfall. Read on...
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    Health Department encourages easy prevention of respiratory illness

    In light of several hospitals in Illinois and Missouri recently reporting clusters of severe respiratory illness in children, the Springfield-Greene County Health Department stresses simple prevention methods during cold and flu season. Read on...
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    City to remove red-light cameras from intersections

    More than four years after the City of Springfield discontinued its red-light camera program as a result of a Missouri Supreme Court ruling, the City will remove the outdated and unusable equipment at 11 Springfield intersections. Read on...
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    Springfield City Council recognizes Springfield LifeSave designees

    Springfield City Council formally recognized three Springfield businesses for completing the “50/50 Challenge” to become the latest Springfield LifeSave Plus organizations. Read on...
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    Public Works performing pavement resurfacing on City streets in September

    Public Works will be resurfacing pavement on several streets throughout the City in September. Motorists are advised to slow down and use caution as they move through these areas. Read on...
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    Park Board publishes fall activities guide

    The Springfield-Greene County Park Board has released the fall edition of The Park Bench, a guide to Park Board recreational programs and activities for September through December.
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    New City signage program informs motorists

    Motorists will see additional information from the City as they make their way throughout Springfield’s roadway construction zones. The Public Works and Public Information departments started a new signage program this week. Read on...
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    City prepares to submit latest sewer overflow control plans to regulators

    The City's Environmental Services department presented its latest sewer overflow control program to City Council today. Read on...
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    Construction begins for City Government Plaza parking lots project

    Construction activities for the parking lots at the City Government Plaza will begin on Tuesday, Aug. 26 as part of a grant-funded project to demonstrate stormwater management techniques. Read on...
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    City Jobs

    The City of Springfield offers challenging employment opportunities to people interested in careers in public service at the municipal level. View job openings.
Mission Statement
We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.

Services to the Community
  • CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.
  • Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.
  • News Releases - News releases announcing city events and issues sent to local media help provide information to the public.
  • Other Services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.
  • Partners in Education (PIE) - Partnering with local schools, this program offers interaction between school children, teachers, and city officials, and helps teach young people about city government. By exposing children to local government at an early age they can grow up knowing about the services provided by the city and how each citizen can make a contribution to his or her community. Classroom materials, speakers, and special events are offered throughout the year, with a special emphasis for third grade students.
  • Service Requests - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1011 for assistance. The Service Request Division also maintains the Citizen's Service Packet, a packet of information helpful to citizens with questions and concerns.
  • Special Events - The City of Springfield sponsors or cooperates in planning many special events, including ribbon cuttings and groundbreakings, legislative functions and community outreaches. The PIO assists city departments in planning special events, as well as in coordinating their promotions. The intent is for neighborhoods, civic organizations, and private individuals to have access to all the opportunities available from the city.
  • The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.
  • Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.
  • Website - The city's official website provides information, applications, forms, and interactive features such as maps.
Department Fast Facts
  • Employs about 12 people
  • Has an annual budget of about $800,000