Public Information & Civic Engagement

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    Springfield-Greene Co. 911 Emergency Communications fields 490,143 total calls in 2014

    In 2014, the Springfield-Greene County 911 Emergency Communications department averaged more than 20,500 9-1-1 calls per month with nearly 80% from mobile devices, says Director Zim Schwartze. Read on...
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    Green Building Task Force recommends program to finance energy conservation improvements

    The Springfield Greene-County Green Building Task Force presented its recommendations to City Council and the Greene County Commission at a joint meeting today at noon at the Greene County Archives & Election Center. Read on...
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    Park Board, CU and City Council agree to Chesterfield water tank and three park lease extensions

    City Council approves 50-year leases at Lake Springfield, Valley Water Mill and Dan Kinney parks
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    Jan. 26 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Jan. 26. A written summary and video recording of meeting are available. Read on...
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    Chief Williams issues statement following shooting of officer

    Springfield Police Chief Paul Williams released a statement regarding this morning's officer-involved shooting where an officer was seriously injured. Read on...
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    Officer in serious, but stable condition; subject in custody for questioning

    A Springfield Police officer was shot when he responded to a "check person" call this morning around 1:30 a.m. He is in serious, but stable condition at a local hospital. Read on...
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    Today's Route 66 Festival news conference postponed

    In light of the news of the shooting of a Springfield police officer, the news conference scheduled for 10 a.m.today at the Gillioz Theatre, will be postponed. We regret any inconvenience and will send out a new date once it is established. Read on...
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    ZOOPER Bowl Week at Dickerson Park Zoo kicks off Jan. 24

    Before you settle in next weekend to watch the New England Patriots and Seattle Seahawks in Super Bowl XLIX, shake off your cabin fever and support a good cause during Dickerson Park Zoo’s fourth annual ZOOPER Bowl ‘15 food drive.
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    Business, marketing, IT skills in greatest demand locally over next 5-10 years, according to survey

    More than 300 local workforce professionals attended the first MOmentum 2015: State of the Workforce Luncheon. View a slideshow, video and Executive Summary of the event.
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    Filing closes for City Council seats

    Filing closed at 5 p.m. Tuesday for those interested in running for a City Council seat or for Springfield mayor. Read on...
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    Springfield Police Department releases Quarterly Public Safety Report

    The fourth quarter of 2014 saw an overall decrease in crime by 4 percent. This is in comparison to the crime statistics of October through December of 2013, and it is shown in the Springfield Police Department’s latest Quarterly Public Safety Report. Read on...
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    Search warrants executed at pawn shops

    The Springfield Police Department is executing two related search warrants today. The warrants are to search for stolen vehicles and stolen property at Washington Pawn and American Recovery. Read on...
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    Public Works to alter overnight traffic signal operations at 13 Springfield intersections

    Public Works traffic engineers have recently identified a trend of increasing numbers of crashes at several Springfield intersections during the overnight hours, while traffic signals are flashing red. Read on...
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    Volunteers needed for local boards and commissions

    The City of Springfield is currently taking applications for a variety of boards and commissions. Read on...
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    Mayor issues proclamation designating Law Enforcement Appreciation Day in Springfield

    Mayor Bob Stephens today presented Springfield Police Chief Paul Williams with a proclamation designating Jan. 9, 2015 as Law Enforcement Appreciation Day in the City of Springfield. Read on...
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    Public Works asks for input on updated design standards

    Springfield Public Works is updating the content of the Design Standards, General Conditions and Technical Specifications and Standard Drawing Details for Public Improvements, and asks consultants, contractors and other interested groups for input. Read on...
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    City Clerk announces retirement; assistant to be appointed acting City Clerk

    Springfield City Clerk Brenda Cirtin formally announces she will retire in August 2015. She and City Council have agreed upon a transition plan that includes appointing current assistant city clerk Anita Cotter as acting City Clerk, effective March 16. Read on...
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    Public Works to complete several intersection improvement projects in 2015

    Springfield’s Public Works department provided a quarterly projects update at today’s Council Lunch meeting. Read on...
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    House fires continue to fall in Springfield

    Springfield firefighters responded to 236 house fires in Springfield in 2014, down 16% from 3 years ago. Read on...
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    Climbing flu numbers prompt hospital visitor restrictions

    With confirmed flu cases continuing to climb at historic rates in Greene County, the Springfield Health Department and the healthcare community have opted to implement visitor restrictions to hospital facilities in our area. Read on...
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    City Council receives independent audit report

    The Springfield City Council received an “unmodified” (the highest level given) opinion on the City’s financial statement audit today from the City’s independent auditing firm, BKD. Read on...
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    Phase I of Government Plaza parking lot reconstruction complete; public lot reopens

    The public parking lot directly in front of the Busch Municipal Building will reopen to the public at 7 a.m., Wednesday. Read on...
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    Task force report outlines City and County challenges

    A task force consisting of City of Springfield and Greene County staff worked for the past 18 months to identify challenges facing both governmental entities and reported them to City Council and the Greene County Commission, Dec. 9. Read on...
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    Police continue to seek public’s help in assault investigation

    The Springfield Police Department is continuing to investigate an assault that occurred on Aug. 22 at 318 South Avenue. Read on...
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    City Jobs

    The City of Springfield offers challenging employment opportunities to people interested in careers in public service at the municipal level. View job openings.
Mission Statement
We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Purpose
The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.

Services to the Community
  • CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.
  • Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.
  • News Releases - News releases announcing city events and issues sent to local media help provide information to the public.
  • Other Services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.
  • Partners in Education (PIE) - Partnering with local schools, this program offers interaction between school children, teachers, and city officials, and helps teach young people about city government. By exposing children to local government at an early age they can grow up knowing about the services provided by the city and how each citizen can make a contribution to his or her community. Classroom materials, speakers, and special events are offered throughout the year, with a special emphasis for third grade students.
  • Service Requests - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1011 for assistance. The Service Request Division also maintains the Citizen's Service Packet, a packet of information helpful to citizens with questions and concerns.
  • Special Events - The City of Springfield sponsors or cooperates in planning many special events, including ribbon cuttings and groundbreakings, legislative functions and community outreaches. The PIO assists city departments in planning special events, as well as in coordinating their promotions. The intent is for neighborhoods, civic organizations, and private individuals to have access to all the opportunities available from the city.
  • The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.
  • Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.
  • Website - The city's official website provides information, applications, forms, and interactive features such as maps.
Department Fast Facts
  • Employs about 12 people
  • Has an annual budget of about $800,000