Public Information & Civic Engagement

  1. Older Adulut cooking in kitchen

    Springfield Fire Department shares tips for avoiding cooking fires this Thanksgiving

    Thanksgiving is a time for family gatherings, good food, and sadly, sometimes holiday tragedies. Since the beginning of the year, there have been 76 cooking fires in Springfield. Most of these fires could have been avoided. Read on...
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    Springfield police continue homicide investigation, victim identified

    At approximately 12:25 p.m. on Nov. 23, Springfield police officers responded to 342 E. Downing Street after a 911 caller requested that officers check the well-being of the residents. Read on...
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    Nov. 23 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Nov. 23. A written summary and video recording of meeting are available. Read on...
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    Springfield police investigate connected robberies

    The Springfield Police Department is seeking the public’s assistance in the investigation of two related robberies that occurred on Nov. 13 and 15. Read on...
  5. Fire prevention visit

    Springfield Fire Department concludes Fire Prevention Month with record-breaking numbers

    During 16 days of the month of October, thirty-one Springfield Firefighters visited 37 schools, 464 classrooms and 9,829 students. Read on...
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    SGF named 2015 Digital Cities Survey winner by Center for Digital Government

    e.Republic’s Center for Digital Government and its Digital Communities program earlier this month announced the top-ranked cities in the 2015 Digital Cities Survey. Read on...
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    Take a selfie with Santa, costumed characters at Mayor’s Tree Lighting Ceremony Nov. 28

    Mayor Bob Stephens will signal the start of the holiday season by lighting a 33-foot Norway spruce, located in Jordan Valley Park, east of the Mediacom Ice Park at the annual Mayor’s Tree Lighting Ceremony at 5 p.m. Saturday, Nov. 28. Read on...
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    Don’t waste those leaves – recycle them!

    For many of us, an Ozarks autumn wouldn’t be complete without long drives along country roads to gaze at the beautiful gold, crimson and orange leaves. However, once the leaves fall from the trees, we’re tasked with disposing of them properly. Read on...
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    November sales tax revenue down 2% compared to budget; up 3% YTD

    The City of Springfield's November1% general sales tax check from the Missouri Department of Revenue is down 2% compared to what was budgeted. The check reflects sales processed by the state in October from transactions made primarily in September. Read on...
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    Five City Councilmembers issue statement

    Mayor Pro Tem Ken McClure; Councilwoman Phyllis Ferguson; Councilman Craig Fishel; Councilwoman Jan Fisk; Councilman Mike Schilling issued a public statement Monday, Nov. 2 explaining their reason for requesting a hearing officer. Read on...
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    Documents referenced in Mayor Bob Stephens' Oct. 30 press conference

    Mayor Bob Stephens held a news conference in City Council Chambers Oct. 30. The documents he referenced during that conference are available here. Read on...
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    Impacting Poverty Commission releases 2015 Report and Call to Action

    At the Junior League of Springfield's Community Summit: Focus on Poverty, Springfield's Impacting Poverty Commission released its 2015 Report and Call to Action.
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    'Zone blitz' plan to address concerns shared in May’s listening meetings

    At a series of nine “listening” meetings in Springfield’s northwest neighborhoods in May, City and community leaders heard neighbors’ concerns. Now, it’s time for action. Read on...
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    Ozarks workforce leaders to conduct second annual regional survey

    The Ozark Region Workforce Development Board, in partnership with the Missouri Job Center and various chambers of commerce, is releasing the second annual State of the Workforce Survey. Read on...
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    Mayor Stephens announces formation of task force on crisis sheltering

    Mayor Bob Stephens announced Wednesday, Sept. 16, the formation of a task force on crisis sheltering. Stephens said the lack of crisis shelter facilities in Springfield has reached a crisis level. Read on...
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    Diversity in SGF

    Springfield leaders share the sentiment that diversity and inclusion are extremely important aspects of community culture.
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    City Jobs

    The City of Springfield offers challenging employment opportunities to people interested in careers in public service at the municipal level. View job openings.
Mission Statement
We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.

Services to the Community
  • CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.
  • Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.
  • News Releases - News releases announcing city events and issues sent to local media help provide information to the public.
  • Other Services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.
  • Partners in Education (PIE) - Partnering with local schools, this program offers interaction between school children, teachers, and city officials, and helps teach young people about city government. By exposing children to local government at an early age they can grow up knowing about the services provided by the city and how each citizen can make a contribution to his or her community. Classroom materials, speakers, and special events are offered throughout the year, with a special emphasis for third grade students.
  • Service Requests - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1011 for assistance. The Service Request Division also maintains the Citizen's Service Packet, a packet of information helpful to citizens with questions and concerns.
  • Special Events - The City of Springfield sponsors or cooperates in planning many special events, including ribbon cuttings and groundbreakings, legislative functions and community outreaches. The PIO assists city departments in planning special events, as well as in coordinating their promotions. The intent is for neighborhoods, civic organizations, and private individuals to have access to all the opportunities available from the city.
  • The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.
  • Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.
  • Website - The city's official website provides information, applications, forms, and interactive features such as maps.
Department Fast Facts
  • Employs about 12 people
  • Has an annual budget of about $800,000