Public Information

Fast Facts...

The Department of Public Information:
  • employs about 12 people
  • has an annual budget of about $800,000


The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other City departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about City government.

Services to the Community

The Department of Public Information:

  • News Releases - News releases announcing City events and issues sent to local media help provide information to the public.
  • Service Requests - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other City departments, and City Council members to make citizens aware of action the City may be taking related to the request. Call 864-1011 for assistance. The Service Request Division also maintains the Citizen's Service Packet, a packet of information helpful to citizens with questions and concerns.
  • CityView - original programming related to City events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.
  • Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.
  • Web site (the one you're currently in) - The City's official Web site provides information, applications, forms, and interactive features such as maps.
  • Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other City facilities by calling 864-1010.
  • Partners in Education (PIE) - Partnering with local schools, this program offers interaction between school children, teachers, and City officials, and helps teach young people about City government. By exposing children to local government at an early age they can grow up knowing about the services provided by the City and how each citizen can make a contribution to his or her community. Classroom materials, speakers, and special events are offered throughout the year, with a special emphasis for third grade students.
  • Special Events - The City of Springfield sponsors or cooperates in planning many special events, including ribbon cuttings and groundbreakings, legislative functions and community outreaches. The PIO assists City departments in planning special events, as well as in coordinating their promotions. The intent is for neighborhoods, civic organizations, and private individuals to have access to all the opportunities available from the City.
  • The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on City employees, and information about City events.
  • Other Services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance

Mission Statement

We are committed to working with the Community by providing timely and accessible City information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

public information vision 20/20 home

Contact Us

840 Boonville Avenue
Springfield, MO 65802