The Department of Human Resources of the City of Springfield provides a variety of support services to other departments in the areas of Administration, Employee Relations, Employment and Compensation, Payroll and Benefits, Training and Safety Wellness. Our mission is to demonstrate excellence through:

• Understanding and anticipating the needs of those we serve.
• Promoting open and direct communication while respecting confidentiality.
• Leadership by setting an example for others to follow.
• Education and training to develop employees to meet current and future challenges.
• Teamwork, creativity and cost-effectiveness, ensuring integrity and confidentiality in the decision-making process.
• Empowerment of employees to provide timely solutions to challenges.

Exploring employment opportunities with the City

The City of Springfield offers a variety of municipal career opportunities for men and women interested in public service. There are more than 400 job classifications.

The City operates under a Merit System that sets guidelines used in the selection, compensation, and discipline of employees.

The City is fully committed to a policy of hiring without regard to age, sex, color, race, religion, national origin, or disability as prescribed by Federal and State laws.

Benefits for employees

The Human Resources Department administers a wide range of benefits for employees, including self-funded health and hospitalization insurance (see Health Care Plan Summary), sick leave, paid vacation and holiday time, care leave, family medical leave and a retirement plan.

Voluntary participation is available for life insurance, Section 125 cafeteria plan, deferred compensation, credit union membership and dental and cancer insurance plans.

Employee Relations and Training and Development helps workforce improve

The City is committed to an ongoing program of employee training and development.

Training is offered in a variety of areas including commercial driver's licensing, prevention of sexual harassment, supervision skills, quality improvement, customer service and special needs. Tuition reimbursement is also available for City employees.

Other areas coordinated by Human Resources is minority recruitment, confidential employee assistance, Human Resources' public relations, and serves as a community liaison. This office also responds to sexual harassment complaints, discrimination complaints, and other civil right issues as well as coordinating drug testing as required by Federal and City employment guidelines.

Safety

The City is committed to providing a safe environment. This area consists of a Risk Manager who evaluates insurance and liability issues, the Safety Coordinator who monitors safety and industrial hygiene issues and the Human Resources Specialist who administers the City's Workers' Compensation Program.

Payroll & Benefits

This division maintains employee records and payroll changes for at least 14 different benefit program and offers assistance to employees on payroll and benefits.

Services of Human Resources

• Posts and advertises job vacancies, reviews applications, and interviews job candidates.
• Administers advancement and testing procedures.
• Completes job descriptions with the City departments.
• Conducts city-wide employee training in a number of areas.
• Coordinates employee relations programs.
• Coordinates compliance with the American with Disabilities Act.
• Coordinates city-wide safety programs.
• Administers the Care Leave Plan and the Family Medical Leave Programs.
• Administers Merit Rules and other policy and procedures.
• Administers risk management, including property insurance, auto liability, and general liability programs.
• Handles pay and classification issues including salary surveys.
• Coordinates benefit programs and payroll for employees.
• Conducts "meet and confer" with four unions.
• Labor relations.
• Processes employee complaints and coordinates Personnel Board hearing appeals.

Mission

The Human Resources Department is committed to hiring, compensating and developing the City's workforce to ensure its ability to serve the citizens by strategically partnering with other City departments. We are dedicated to the fair and equitable treatment of all individuals whether citizen, applicant, or employee by providing support, advice or guidance in an ethical, courteous and timely manner.

Contact Information

For more information about careers in Springfield City government, please call 864-1607 or visit:

Room 324
Busch Municipal Building
840 Boonville Avenue
Springfield, Missouri 65802
Phone: (417) 864-1607
Jobs Hotline: (417) 864-1606
e-mail: city@springfieldmo.gov