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Service Request Division

Neighborhood Hotlines

Here are telephone numbers of City agencies you can contact about problems in your neighborhood. If you have questions or concerns that are not specifically listed, contact the Service Request Division of the Department of Public Information at 864-1011 for assistance.

  • For general information on City Services - 864-1010
  • For information on road construction, City government meetings and news, use your touch-tone phone to call CHAT (Citizen's Help And Tips) - 864-1164
  • To request City information on the government cable TV channel ("TV23"), use your touch-tone phone to call "INFOcus" Interactive Information - 874-1223

City Agencies Listed Below Are Responsible for Assistance


Building and Development @ 864-1068

  • Abandoned or Unsafe Buildings
  • Overcrowded Housing: more than 3 unrelated people living together
    *if in Phelps Grove or Rountree Neighborhood districts, call 864-1666
  • Illegal Use of Property: Zoning Code Violations

City Utilities

  • Street Lights . . . . . . . . . . . . . . . . .831-8311
  • Bus Routes . . . . . . . . . . . . . . . . . .831-8782

Emergency (for dispatch of Ambulance, Fire, Police) @ 911

Health @ 864-1662

  • Air Pollution - 864-1662
  • Housing - 864-1666
    • Overcrowded Housing:
      in Phelps Grove & Rountree Neighborhood districts only
    • Housing Interior Inspections
    • Residential Exterior Maintenance
    • Residential Exterior Storage
  • Housing - 864-1658
    • Inoperable Vehicles in Yard
    • Dangerous Animals, Stray Dogs, Dog Bites
    • Tall Weeds (over 12 inches)
    • Trash, Appliances, Auto Parts, etc. in Yard Planning and Development

Planning and Development @ 864-1038

  • Housing Rehabilitation Loans - 864-1038
  • Zoning Information (permitted uses) - 864-1611
  • Residential Parking Permit Districts - 864-1031
  • Neighborhood Planning and Urban Conservation Districts
  • Carpool Information - 831-RIDE (831-7433)

Police @ 864-1810 or 911

  • Abandoned Vehicles (on the street over 48 hours)
  • Parking in Front Yard
  • Noise Disturbance (loud parties, barking dogs)

Police Crime Prevention @ 874-2113

  • Neighborhood Watch
  • Operation I.D. Engraver

 

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