Q: Why has nothing been done regarding the complaint I turned in?

A: There can be many reasons why you do not see an immediate change after making a complaint. It is possible that the complaint may not be a violation. If it is a violation, due processes and notifications are required to give owners and occupants a chance to correct violations before other options can be pursued. You can call the health department at 417-864-1666, Monday through Friday, 8:00 am to 5:00 pm to determine the status of a complaint you’ve submitted.