About the Division

History

In October, 2001, City Council amended the City Code by enacting Chapter 96 Storm Water which consolidated all the existing storm water regulations into one chapter and enacted a new article dealing with discharges of pollutants into the municipal storm water drainage system. Storm Water Services, previously part of the Engineering Division, was elevated to Division status in 2002.

Mission Statement

The Storm Water Services Division is committed to the advancement and continuous improvement of the quality of life for the citizens of Springfield by being a leader in the development of storm water solutions to meet the needs of the community and by placing the welfare and safety of the public above all other considerations.

This will be achieved through:

Quality Customer Service
By being prompt and courteous in responding to all service requests with a professional approach and a meaningful and helpful resolution.

Effective Communication
By taking the initiative to communicate openly with the public and to effectively communicate with neighborhoods on important local issues.

Cooperation with Partners
By developing partnerships with other organizations, groups and individuals with similar objectives and cooperating with those partners to increase the program effectiveness.

Education and Advancement
By being a recognized leader in public education by increasing community understanding of storm water priorities and goals.

Leadership and Excellence
By taking a leadership role in developing a model program through the utilization of advanced innovations and a commitment to excellence.

Staff


photo of manhole cover with words upstream starts here, protect our waterways storm water services home

Contact Us

Busch Building
PO BOX 8368
840 Boonville Avenue
Springfield, MO 65802
Tel: 417.864.1901
Fax: 417.864.1907

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