March 25, 2014

News Release

For Immediate Release

Citizen Resource Center celebrates grand opening with open house

Citizens are invited to a grand opening and open house for the newly opened Citizen Resource Center 1-4 p.m. Wednesday, March 26 on the first floor of the Busch Municipal Building at 840 Boonville Ave.

The Citizen Resource Center enables the City to work directly with citizens to solve issues affecting the entire community, such as:

Citizen resource coordinators Claudia Crighton and Anita Eddy direct citizen requests, questions and problems to the departments which can best implement change or provide answers.

"Creating a one-stop resource center for citizens was something I had wanted to do for a long time," Crighton says. "We want to be as accessible and as visible as possible so we can serve our citizens the best we can."

Crighton and Eddy average 75-100 citizen service request calls per day. They also communicate with citizens via the online citizen service request page at

For more information, please visit or contact Cora Scott, director of Public Information & Civic Engagement, 417-864-1009 (office) | 417-380-3352 (cell),

city of springfield

Department of Public Information

840 Boonville Avenue • P.O. Box 8368 • Springfield, MO 65801
417-864-1010 • Fax: 417-864-1114 •