For Immediate Release
Police Headquarters to Close Lobby Overnight
Beginning Oct. 8, the lobby of the Springfield Police Department headquarters at 321 E. Chestnut Expressway will be closed during overnight hours from 11 p.m. to 7 a.m. each day.
The change is being made in response to staffing shortages in the Department’s Police Services Representative personnel. These employees provide support functions for the Department’s uniformed law enforcement operations, including records management, assisting people at the front desk or by phone, mail, or fax.
Earlier this year, City Council committed to hiring more public safety employees in the Police and Fire departments during the FY2011 budget year, despite the ongoing hiring freeze for General Fund positions now in its 22nd month. This included 20 police recruits currently training in a police academy and four PSR employees.
However, recent and upcoming retirements in addition to the hiring freeze and a four-month lead time for training new employees have resulted in a staffing shortage in PSR personnel.
Staffing shortages also led SPD to close the lobby of the South District Station, 2620 W. Battlefield Road, in February.
The primary duty of overnight lobby personnel is the take police reports from citizens who walk in to report incidents in person. Before the overnight lobby shift is closed, a phone for dialing 911 will be installed in the outer lobby, which will remain open. There will also be reporting forms available and signs instructing citizens how to file reports. The lobby will re-open at 7 a.m. and remain open until 11 p.m. each day, seven days a week.
When funding is available, the Police Department plans to re-open a daytime shift at the South District Station lobby before re-opening the overnight shift at the headquarters lobby. There is currently no timeline for that change, due to budget constraints.
For more information, contact: Maj. Bob Brown, (417) 864-1733.