Important Notices & Documents

Equal Opportunity Contacts:
EEO Officer
Karen Dowdy
2900 E. Sunshine St.
Springfield, MO 65804
417-887-4343
[email protected]   
    

EEO Documents

Complaint & Grievance

  1. EO is the Law-English February 2020.pdf
  2. EO is the Law-Spanish February 2020.pdf
  3. Babel Notice

Equal Opportunity Posters

  1. EO Law Poster English.pdf
  2. EO Law Poster Spanish.pdf

Public Notice
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​POSTED 01-06-2021

The Ozark Region Workforce Development Board hereby offers public notice of the 2020-2023 Plan of Service, Modification #1, to Attachment 1 for the service area to include Christian, Dallas, Greene, Polk, Stone, Taney, and Webster counties. The Plan of Service meets the requirements established by the Workforce Innovation and Opportunity Act of 2014 and the strategic goals set by the Ozark Region Workforce Development Board to serve the citizens and employers of the Ozark Region.
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​ Modification #1, to Attachment 1 includes the change of location of the Missouri Job Center North. The new location is: The Fairbanks 1126 N. Broadway Springfield, MO 65802 Phone: 417-834-6660
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​ The 2020-2023 Plan of Services, Modification #1, to Attachment 1, may be reviewed in the offices of the Missouri Job Center, 2900 East Sunshine, Springfield, MO, during normal working hours or on this website. Comments will be accepted up to 30 days from the date of this publication and should be directed to Susan Johanson, WDB Chair, at the above address. Comments become public record and shall be made a part of said Plan.

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Ozark Region WDB By-Laws 2019


  1. WDB BY Laws 2019 Approved.pdf

Ozark Region Plan of Service

  1. Plan of Service 2020 Revised June 2020 Final.pdf
  2. Attachment 1 One Stops Modification #1.pdf
  3. Attachment 1 One Stops.pdf
  4. Attachment 2 One Stop Partners.pdf
  5. Attachment 3 MOU.pdf
  6. Attachment 4 Sub-State Monitoring Policy 2020.pdf
  7. Attachment 5 CLEO.pdf
  8. Attachment 5a CLEO Agreement.pdf
  9. Attachment 5b CLEO Bylaws.pdf
  10. Attachment 6 Certification Letter.pdf
  11. Attachment 6a Board Membership.pdf
  12. Attachment 6b Standing Committees.pdf
  13. Attachment 6c.pdf
  14. Attachment 7 WDB Bylaws.pdf
  15. Attachment 8 Conflict of Interest.pdf
  16. Attachment 9 Fiscal Agent.pdf
  17. Attachment 10 Purchasing Manual.pdf
  18. Attachment 11 PBS Not Yet Available.pdf
  19. Attachment 11 PBS 5-28-20.pdf
  20. Attachment 12 Complaint and Grievance policy 2020 - Revised.pdf
  21. Attachment 13 Supportive Services Policy 2019-2020 Revised.pdf
  22. Attachment 14 Adult Priority of Service.pdf
  23. Attachment 15 Expenditure Rate Policy Revised 6-15-2020.pdf
  24. Attachment 16 Youth Barriers Needs additional assistance.pdf
  25. Attachment 17 Incentive Policy.pdf
  26. Attachment 18 Veterans Priority of Service.pdf
  27. Attachment 19 BSD Policy.pdf
  28. Attachment 20a ITA Policy-Revised Training Policy.pdf
  29. Attachment 20b Eligibility Policy for Individualized Career Services.pdf
  30. Attachment 21 Accessibility Policy for Persons with Disabilities 06-12-20 Revision.pdf
  31. Attachment 22 Accessibility Policy for Persons with Limited English Proficiency Revised.pdf
  32. Attachment 23 Co-enrollment Policy Revised.pdf
  33. Attachment 24 Adult Ed Policy.pdf
  34. Attachment 25 MVR-RSB Policy.pdf
  35. Attachment 26 Youth Apprenticeship Policy_.pdf
  36. Attachment 27 ETPS Policy.pdf
  37. Attachment 28 DW Ett policy.pdf
  38. Attachment 29 Business Service Plan 2020.pdf
  39. Attachment 30 not applicable.pdf
  40. Attachment 31 Incumbent Worker Policy Revised 05-26-20.pdf
  41. Attachment 32 Not Applicable.pdf
  42. Attachment 33 Statement of Assurance.pdf

How to report criminal fraud, waste and abuse under WIOA

Criminal fraud, waste and abuse information and complaints involving criminal fraud, waste, abuse or other criminal activity must be reported immediately through the Department's Incident Reporting System to the Department of Labor Office of Inspector General, Office of Investigations, Room S5514, 200 Constitution Avenue NW., Washington, DC 20210, or to the corresponding Regional Inspector General for Investigations, with a copy simultaneously provided to the Employment and Training Administration. The Hotline number is 1-800-347-3756. The Web site is http://www.oig.dol.gov/contact.htm. Complaints of a non-criminal nature may be handled under the procedures set forth in § 683.600 or through the Department's Incident Reporting System.