Citizen Resource Center

We direct citizen requests, questions and problems to the departments which can best implement change or provide answers. View an informational video on how to contact citizen resource coordinators.

Needed Information From You
The following information is key to efficient resolution of a concern:

• A short description of the problem
• Length of time the situation has existed
• Location or numbered address of the property causing concern

Submitting a Citizen Service Request

• A citizen submits a request by:
  • Completing an Online Service Request Form
  • Filling out the written Service Request Form (PDF) and returning it via e-mail
  • Completing the written Service Request Form (PDF) and returning it via postal mail
• Information about the concern is entered into a city-wide database.
• The appropriate department(s) gathers information through the shared database and works to resolve the problem. At this point, an inspector may go to the location or property to evaluate the situation.
• If contact information is provided citizens will be contacted when their request is resolved.

Citizens may contact the Citizen Resource Center at any time for an update on the resolution process.