Employee Assistance Program

The Employee Assistance Program (EAP) is a service the City provides free of charge to employees and their families. The EAP is designed to help employees meet life’s challenges, including personal and work-related problems.

Services provided through the EAP are confidential and include short-term counseling, along with a variety of other resources including referrals, education materials, self-help tools, and self-assessment exercises on a wide array of current topics. Eligible employees may take advantage of the EAP services effective their first day of employment; there is no waiting period.


inBalance is the City of Springfield Employee Wellness Program that provides a wide variety of programs and services to positively influence overall well-being. inBalance was created as a direct response to feedback provided in an employee survey, and is a program that readily adapts to the changing needs and desires of City employees. inBalance serves City employees and their families in such a way that makes the City of Springfield a great place to work.

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