When Should I Call 911? Anytime you need police, fire, or ambulance services dispatched!
The Springfield-Greene County 911 Emergency Communications Department is committed to efficiently and compassionately answering the public's 911 calls for emergency service response.
We serve as the 'public safety answering point' (PSAP) for the 911 caller needing public safety services. We are a full service communications center as we receive calls and dispatch to the public safety agencies needed.
The 911 Emergency Communications Department is committed to efficiently and compassionately answering the public's call for emergency service response.
Our commitment will be demonstrated through:
Sensitivity to the dignity and service deserved by every citizen
Awareness of the need for professional services
Sustained superior service by an exceptionally trained, service-focused staff that is effectively equipped to provide efficient, cost-effective response by public safety agencies