911 Emergency Communications

When Should I Call 911?
Anytime you need police, fire, or ambulance services dispatched!

The Springfield-Greene County 911 Emergency Communications Department is committed to efficiently and compassionately answering the public's 911 calls for emergency service response.

We serve as the 'public safety answering point' (PSAP) for the 911 caller needing public safety services. We are a full service communications center as we receive calls and dispatch to the public safety agencies needed.
PSC Building
Mission Statement
The 911 Emergency Communications Department is committed to efficiently and compassionately answering the public's call for emergency service response.

Our commitment will be demonstrated through:
  • Sensitivity to the dignity and service deserved by every citizen
  • Awareness of the need for professional services
  • Sustained superior service by an exceptionally trained, service-focused staff that is effectively equipped to provide efficient, cost-effective response by public safety agencies

Springfield-Greene County Dispatch Agencies


Fire:  Law Enforcement: Other:
Springfield Springfield Animal Control
Brookline Greene County Sheriff's Office
Battlefield Strafford
Fair Grove  Willard
Ash Grove Battlefield
Walnut Grove Ash Grove
Ebenezer Fair Grove
Strafford Walnut Grove
Logan-Rogersville Republic
West Republic
Willard
Bois D' Arc
Republic

Fast Facts



Here are fast facts about 911:
  • Currently employs approximately 83 telecommunicators, supervisors and managers
  • 24/7/365 operation
  • Handle approximately 497,000 phone interactions each year 
  • Receive an average of 23,000 911 calls each month
  • Nearly 85% of incoming 911 calls are from a wireless device