Public Information & Civic Engagement

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.Mission Statement

Mission Statement

We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Services to the Community
SGF Neighborhood News - A quarterly newspaper dedicated to the happenings in Springfield’s registered neighborhoods.

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Downtown Tree Lighting Ceremony, the State of the City Address and the "Treasures of the City" event with Springfield Public Schools. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 

CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department’s most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city’s official website provides information, applications, forms, and interactive features.

  1. City Council considers ownership of Hammons Field

    The City of Springfield could become the new owners of Hammons Field if City Council votes to approve a combination $12 million purchase agreement expected to come before them Feb. 6. Read on...
  2. Notice of Funding Availability for Non-Congregate Shelter

    The City of Springfield is providing a Notice of Funding Availability (NOFA) seeking applicants for the development of Non-Congregate Shelter. Read on...
  3. Jan. 23 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Jan. 23. A written summary and video recording of the meeting are available. Read on...
  4. Restore SGF names board of directors

    Restore SGF, a nonprofit community initiative to improve housing conditions and raise residential property values in Springfield’s historic neighborhoods, has named 11 community members to form a board of directors. Read on...
  5. Public hearing on FY2023 funds and HUD Annual Action Plan

    The City Council and the Citizens Advisory Committee for Community Development (CACCD) will hold a joint public hearing on proposed use of funds for its Fiscal Year 2023 and its U.S. Department of Housing and Urban Development (HUD) Annual Action Plan. Read on...
  6. City seeking applicants for grant funds for development of affordable housing units

    The City is seeking both nonprofit and for-profit housing developers to apply for a portion of the $1 million the City has available in federal HOME Investment Partnerships American Rescue Plan Program (HOME-ARP) monies to fund projects. Read on...
  7. City Council receives FY 2022 independent audit report

    Springfield City Council received an unmodified opinion, the highest level given, on the City’s financial statement audit from the City’s independent auditing firm, RSM, at a Council Lunch Workshop on Tuesday. Read on...
  8. City to begin housing study process this week

    APD Urban Planning + Management out of Atlanta, GA will be in Springfield later this week to begin conducting a comprehensive housing condition study for the entire city. Read on...
  9. Council approves renaming Midfield Terminal after U.S. Senator Roy Blunt

    City Council approved the renaming of the Midfield Terminal at Springfield-Branson National Airport to the Roy Blunt Terminal, in honor of U.S. Senator Roy Blunt. Download Photo
  10. Former Mayor N.L.“Mac” McCartney remembered

    Former Springfield Mayor N.L. “Mac” McCartney passed away Friday at the age of 99. He served on City Council from 1987 to 1993 and as Mayor from 1993 to 1995. Download Photo
  11. Brock Rowe named director of Building Development Services

    Rowe has served as interim director of BDS since March. Read on...
  12. APD Urban Planning + Management selected to perform Springfield housing study

    APD specializes in neighborhood planning/revitalization with an emphasis on housing. Read on...
  13. ARPA Review Committee to recommend $7M in allocations for homeless services, affordable housing

    At its Oct. 11 meeting, City Council ARPA Review Committee voted to recommend the allocation of approximately $7 million in funds to support homeless services and affordable housing projects. Read on...
  14. Apply to run for Mayor, five City Council seats starting at 8 a.m. Monday, Oct. 3

    Those wishing to serve on Springfield's City Council can pick up packets from the City Clerk or review the information on the City's website beginning at 8 a.m., Monday, Oct. 3. Read on...
  15. City Council allocates $31.3M in ARPA funding requests

    At its July 25 meeting, City Council allocated more than $31 million in American Rescue Plan Act dollars to fund transformative community projects for Springfield. Read on...
  16. City seeks to fill boards and commissions vacancies

    The City has more than 25 standing boards and commissions, providing hundreds of opportunities for citizens to get involved in the community. Read on...
  17. New Economic Vitality Department to take proactive approach to helping businesses and entrepreneurs

    Effective July 4, the City of Springfield’s Economic Development Office, formerly a division of the Department of Planning & Development, became its own department called the Economic Vitality Department. Read on...