Public Information & Civic Engagement

  1. City of Springfield to survey citizens

    Surveys will be mailed next week to 6,000 randomly selected households in the city limits of Springfield and should hit mailboxes next week. Read on...
  2. March sales tax revenues up 2.5%

    The City of Springfield’s March sales tax revenues from the Missouri Department of Revenue are up 2.47 percent, or $104,927, compared to March 2018. The check was $4,358,613, compared to the March 2018 revenue check in the amount of $4,253,685. Read on...
  3. March 11 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. March 11. A written summary and video recording of the meeting are available. Read on...
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Mission Statement


We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Purpose


The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.


Services to the Community

SGF Neighborhood News - A quarterly newspaper dedicated to the happenings in Springfield's registered neighborhoods.

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Downtown Tree Lighting Ceremony, the State of the City Address and the "Treasures of the City" event with Springfield Public Schools. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 


CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department's most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city's official website provides information, applications, forms, and interactive features.

Department Fast Facts


  • Employs about 12 people
  • Has an annual budget of about $800,000