Public Information & Civic Engagement

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.Mission Statement

Mission Statement

We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Services to the Community
SGF Neighborhood News - A quarterly newspaper dedicated to the happenings in Springfield’s registered neighborhoods.

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Downtown Tree Lighting Ceremony, the State of the City Address and the "Treasures of the City" event with Springfield Public Schools. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 

CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department’s most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city’s official website provides information, applications, forms, and interactive features.

  1. Sept. 18 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. Sept. 18. A written summary and video recording of the meeting are available. Read on...

  2. Mayor McClure congratulates Regina Cooper on announced retirement

    Mayor Ken McClure and the City of Springfield congratulate Regina Greer Cooper, Executive Director of the Springfield-Greene County Library District on her announced retirement. Read on...

  3. Local Good Neighbor Week celebrations Sept. 28-Oct. 4

    The City of Springfield, Springfield-Greene County Park Board, KY3 and other sponsors are partnering for a series of celebrations in Springfield parks to celebrate Good Neighbor Week Sept. 28–Oct. 4. Read on...

  4. The City of Springfield is seeking qualified candidates for the Board of Public Utilities.

    The City of Springfield is seeking qualified candidates for the Board of Public Utilities. The Board has two vacancies with specific requirements listed below. Read on...

  5. Restore SGF launches first round of programming to improve Springfield neighborhood conditions

    Restore SGF announced its first program to encourage reinvestment and improve neighborhood conditions: a block grant program where neighbors work in teams to create a chain reaction of improvements. Read on...

  6. City Council and Planning & Zoning Commission meetings to move out of Historic City Hall

    Springfield City Council and Planning & Zoning Commission meetings will move from Historic City Hall to the Springfield Regional Police-Fire Training Center next month. Read on...

  7. Local Continuum of Care issues Notice of Funding Opportunity for homeless services projects

    Read on...

  8. Sunshine and National rezoning request to appear on Nov. 9 P&Z agenda

    A rezoning request for property at the corner of Sunshine Street and National Avenue scheduled to come back before the Planning & Zoning Commission Aug. 24 has been postponed to the Nov. 9 meeting. Read on...

  9. Birthplace of Route 66 Festival brings 65K downtown

    Attendees from 22 states checked in at the information tent on Park Central Square. Info tent staff also spoke with visitors from seven different countries, including Germany, Spain, France, Italy, Colombia and Mexico. Read on...

  10. City seeks applicants for development of emergency homeless shelter

    The City of Springfield is hereby providing a Notice of Funding Availability (NOFA) seeking applicants for the development of a Homeless Emergency Shelter. Read on...

  11. Emerald City Band rocks downtown at Route 66 Festival Kickoff Concert

    An estimated 2,000 people attended the Rockin’ the Route kickoff concert Thursday night for the 11th Annual Birthplace of Route 66 Festival, presented by Aaron Sachs & Associates in downtown Springfield, Mo. Read on...

  12. City issues statement on election results

    City of Springfield officials are grateful for the successful passage of a ballot measure to add a 3% sales tax on the retail sale of adult use marijuana, also known as recreational marijuana. Read on...

  13. City Attorney Rhonda Lewsader announces retirement

    Lewsader will retire at the end of 2023 after 24 years of service with the City of Springfield. Read on...

  14. Sunshine and National rezoning request to appear on Aug. 24 P&Z agenda

    A rezoning request for property at the corner of Sunshine Street and National Avenue scheduled to come back before the Planning & Zoning Commission July 27 has been postponed to the Aug. 24 meeting. Read on...

  15. April Ford named Springfield-Greene County 911 director

    April A. Ford has been named Director of 911 Emergency Communication, effective Aug. 7, 2023. She replaces Kris Inman, who retires this month. Read on...

  16. City to launch next phase of Forward SGF initiative

    The City of Springfield is moving forward with the next phase of the City’s Comprehensive Plan, Forward SGF. The Planning & Development Department unveiled plans for the Comprehensive Cit Code Update at City Council’s Tuesday work session. Read on...

  17. City to take next step in comprehensive planning process

    The City of Springfield is moving forward with the next phase of the City’s Comprehensive Plan, Forward SGF on Tuesday, July 11. Read on...

  18. City of Springfield grateful for projects funded in state budget

    An iconic symbol on historic Commercial Street that has been closed for several years for safety reasons, will be repaired thanks to $8 million appropriated in the state’s fiscal year 2024 budget. Gov. Mike Parson approved the budget June 30. Read on...

  19. City plans move from Historic City Hall; announces Roku channel

    As renovations to Historic City Hall get underway later this year, City Council and Planning & Zoning Commission meetings will move to a temporary location later this year. The location is yet to be determined. Read on...

  20. City seeks nonprofit applicants for services related to homeless prevention and diversion

    The City of Springfield is providing a Notice of Funding Availability (NOFA) seeking nonprofit applicants for supportive services that will enhance the existing homeless prevention and diversion programming within the community. Read on...

  21. Improvements being made at Hammons Field

    Fireworks will not be the only thing to light up the sky during the upcoming July 4th weekend. New LED stadium lights are being installed, thanks to a promised upgrade by the City of Springfield. Read on...

  22. City to allow expansion of electric scooter rental company operating boundaries beginning June 23

    Per an agreement with the City of Springfield, e-scooter rental company Bird is expanding its boundaries of operation and nearly doubling the number of scooters deploying from Springfield right-of-way beginning Friday, June 23. Read on...

  23. Second housing study community meeting offers insight into SGF housing conditions

    APD and the City’s Planning & Development department hosted a second housing study community meeting in June to provide an opportunity for residents to learn the results of APD's "windshield survey" of the city. Read on...

  24. Springfield selected to address vacant properties at Vacant Property Leadership Institute

    Cities grappling with blighted properties in Missouri, Ohio and Indiana will participate in an intensive training program. Read on...

  25. City awarded $3.7 million grant from Missouri Department of Economic Development

    The City of Springfield has been awarded a $3.7 million Community Revitalization Grant by the Missouri Department of Economic Development (DED). Read on...

  26. Springfield’s Jordan Creek daylighting featured in national publication

    Springfield, Missouri’s “Renew Jordan Creek” project is featured in Smithsonian Magazine, in an article titled “How ‘Daylighting’ Buried Waterways Is Revitalizing Cities Across America.” Read on...

  27. City set to begin final phase of Republic Road Widening at Campbell Avenue in March

    The City is set to begin the final phase of Republic Road Widening beginning March 13 providing traffic capacity and safety improvements along one of the busiest retail corridors in Springfield. Read on...

  28. City seeks to fill boards and commissions vacancies

    The City has more than 25 standing boards and commissions, providing hundreds of opportunities for citizens to get involved in the community. Read on...