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FAQs

  1. How do I apply for a job?
  2. I am a current employee of the City of Springfield. How do I apply for City job opportunities?
  3. How can I be sure my application was received?
  4. What web browser should I use?
  5. When I try to create an account or update my email address, I receive the message "Email not available!" What does that mean?
  6. What if I share my email address with another person?
  7. Can I share my account with my spouse, relative, friend, etc.?
  8. I requested a reset password link but have not received it. How long does it normally take to receive this via email?
  9. I need a new password, but no longer have access to the email address where the rest password email was sent. What do I do?
  10. Why I am unable to add an attachment to my application template?
  11. Can I make updates or corrections to my application?
  12. I am trying to submit/confirm my application, but I am unable to proceed. The system keeps taking me back to the application steps. Why is that?
  13. How do I find the status of my application and what does my status mean?
  14. I missed the application deadline. Can I still apply?
  15. How does the Human Resources Department determine if I qualify for this job?
  16. Does the City require drug testing, background checks, credit checks, etc.?
  17. Is there anything that I can do to prepare for an oral exam / interview?
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Contact Us

  1. City of Springfield Human Resources
    840 Boonville Ave., 3rd Floor
    Springfield, MO 65802

    Ph: 417-864-1607
    Fx: 417-864-1186
    TDD: 417-864-1555

    Office Hours: 
    Monday – Friday, 8 a.m. – 5 p.m.
    (Except for City-recognized holidays) 

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FAQs

  1. How do I apply for a job?
  2. I am a current employee of the City of Springfield. How do I apply for City job opportunities?
  3. How can I be sure my application was received?
  4. What web browser should I use?
/FAQ.aspx

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  1. The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. All qualified applicants will receive consideration for employment.

    Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. Proof of United States citizenship or authorization to work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. Pre-employment drug testing is required. 


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