Community Resources

There are a number of resources available for those who want to help someone suffering from Compulsive Hoarding Disorder or living in severe squalor. Below is a list of local businesses and organizations that can provide assistance in various parts of the recovery or cleanup process.

Community Partnership of the Ozarks
Community Partnership of the Ozark's mission is to facilitate and promote the building of resilient children, healthy families, and strong neighborhoods and communities through collaboration, programming, and resource development. Community Partnership coordinates with the City of Springfield's Neighborhoods and Planning Department to coordinate and administer neighborhood clean-up activities in registered neighborhoods in Springfield. These neighborhood clean-up activities remove tons of trash and debris from our neighborhoods each year and improve the quality of life for residents.

Community Partnership of the Ozarks website.

Missouri Department of Health & Senior Services
The Division of Senior and Disability Services realizes the potential safety concerns consistent with cases of hoarding and squalor and hopes to serve as a resource for those individuals. Department of Health and Senior Services assist by first assessing the individual's mental capacity to make appropriate decisions regarding their safety, care, and well-being. In the event that filth, vermin or squalor is present, the Department assists the individual in connecting with available community resources which may assist in correcting the situation. The Division of Senior and Disability Services Adult Abuse, Neglect and Exploitation Hotline number is: 800-392-0210.

Missouri Department of Health and Senior Services website.

Children's Division, MO Department of Social Services
Children's Division receives many reports and referrals regarding unsanitary living conditions. One way that Children's Division can help these families is through Family Centered Services. Children's Division primarily receives their referrals for Family Centered Services through their Investigative unit. Family Centered Services is a program that can assist families in a range of treatment and support as appropriate to the case treatment plan. The case treatment plan, developed with the family, is designed to help the family change the conditions which brought them to the attention of Children's Division, to help them direct their own affairs and to provide suitable care for their children. The primary purpose of family centered services is to improve and maintain the family unit for the well-being of children.

To make a report, call 800-392-3738.

Children's Division, MO Department of Social Services website.

Burrell Behavioral Health was established as a private, not-for-profit community behavioral health center in 1977. Today, Burrell serves over 38,000 children, adolescents, adults, senior adults and families each year. As part of its mission to meet mental health needs where and when they occur and before they become more serious, Burrell is committed to providing education and consultation on a variety of public interest concerns, including, but not limited to, hoarding, mood disorders and anxiety disorders.

Burrell website.

Missouri State University CASL
The Office of Citizenship and Service-Learning (CASL) at Missouri State University serves as a collaborative partner with the Safe and Sanitary Initiative. The role of the CASL office is to work with MSU students enrolled in Service-Learning courses, where as part of their coursework requirements they engage in service with a local partner organization, to fulfill their academic service-learning requirement to fulfill their service and help them contribute to the betterment of the local community.

Missouri State University CASL website.

Environmental Services, City of Springfield
Residential trash services are provided by private trash companies in Springfield. The City's  Department of Environmental Services offers information and assistance regarding the disposal of materials - recycling, re-use, and/or disposal in the Springfield Sanitary Landfill. The "Guide to Recycling" contains information for items such as construction/demolition waste, appliances, scrap tires, and electronics. The City's Household Chemical Collection Center accepts hazardous waste generated by residences (no business-generated waste is accepted) for proper recycling or disposal.  Materials accepted include home improvement materials - solvents, caulk materials, stains and other oil-based paint products - and automotive fluids, lawn and garden chemicals and cleaning products.

Visit the City's recycling pages for more information, or call the Recycling Hotline (includes information about the City's Landfill at 417-864-1904.

Southwest Missouri Office on Aging
The loss of mobility, visual acuity, hearing, and dementia, which often accompanies aging, can affect one's ability to safely manage "too much stuff". The Southwest Missouri Office on Aging addresses health and safety while bringing a measure of empathy and understanding to seniors feeling overwhelmed by an emotional connection to their stuff or a connection to a loved one who has "too much stuff".

For more information, contact SMOA at 417-862-0762.

Southwest Missouri Office on Aging website.

Care to Learn
Care to Learn provides emergent assistance in the areas of health, hunger and hygiene. Care to Learn assistance is available to students in 13 school districts in southwest Missouri. School personnel - teachers, counselors, nurses, bus drivers, etc. - identify the students in need and Care to Learn provides funding. The end goal is to keep students in school and provide them with the resources they need to be successful in school. For assistance, contact your school's principal, counselor or nurse.

Care to Learn
411 North Sherman Parkway
Springfield, MO 65802

Care to Learn website.

Connections Handyman Services (CHS)
Connections Handyman Services (CHS), a service agency of the Council of Churches, provides essential home repair for people with disabilities and low-income seniors.  We get referrals from a variety of agencies working with seniors, such as the Southwest Missouri Office on Aging.  Loved ones will often identify needs such as grab bars, walker steps, ramps, minor plumbing and other projects that seniors and people with disabilities may not be able to pay for or accomplish on their own.  Identifying these needs could be a "sideways" approach leading to gentle intervention for those with "too much stuff."

Connections Handyman Service website.