Guidance for Businesses

Toolkit for businesses

Employers can help reduce the spread of COVID-19 within their workplaces and the community, by understanding Health Department and Centers for Disease Control and Prevention guidelines.

The COVID-19 Toolkit for Businesses & Workplaces was created by the Springfield-Greene County Health Department as a guide to help your business or organization create or enhance your COVID-19 prevention and response policy. 

Current Orders

All COVID-19 restrictions within the city of Springfield will be lifted as of May 28, 2021. Per CDC guidance, masking and physical distancing are still recommended for individuals who are not fully vaccinated. 

Prevention & Response

  • Encourage your employees to get vaccinated against COVID-19 or host an on-site clinic. Businesses interested in hosting a one-time or recurring clinic may contact the Health Department by email at [email protected] or by phone at (417) 874-1211.
  • Masking and physical distancing are recommended for individuals who are not yet fully vaccinated. 
  • It is recommended that businesses screen employees and/or customers for symptoms. The Prevention & Response Guide explains how to set up employee screening. You may also consider providing your employees with a symptom screening log.            
  • Require employees to stay home if they are sick. Send them home if they report to work with a symptom or if symptoms develop during their workday.
  • Unvaccinated employees who have been exposed to someone who tested positive for COVID-19 should notify their supervisor and quarantine for 7-10 days from their last date of contact with the positive individual, depending on test results. More information on quarantine and isolation can be found here.
  • Encourage respiratory etiquette, including covering coughs and sneezes. 
  • Require hand washing/sanitizing by workers at appropriate places within the business.


These are questions we frequently receive from businesses and organizations through our COVID-19 call center and the contract tracing process. Much of this information will assist you in preventing the spread of COVID-19 in your workplace, and help you understand what steps to take if you have an employee who tests positive for COVID-19 or is exposed to someone who has.

When is quarantine required?
I had all my exposed employees get tested, and they are negative. Can they return to work?
How am I supposed to run my business?
How can I avoid mass quarantines which may result in me having to shut down my business?
When can employees come back to work?
Our employee who was sick came into close contact with customers/clients, what do we do?
Is it okay to tell my staff or customers who tested positive?
Can I require proof that the employee is positive or has been exposed?
Should I require my positive employee to show proof of a negative test before returning to work?
Can I continue working if I was exposed to COVID-19? 
If I have to isolate or quarantine and working from home is not an option for me, how will I pay my bills?

Paid sick leave through the Family First Coronavirus Response Act expired on 12/31/2020. Individuals will need to utilize company paid time off (PTO) or paid sick leave if they have to isolate or quarantine.