Recovery Order Phase II FAQs

What is required for businesses to reopen or resume normal operations?

The Road to Recovery orders require businesses and organizations to adhere as much as  possible to the social distancing and cleaning guidelines recommended by the Centers for Disease Control and Prevention, including, but not limited to when customers are standing in line or when individuals, including employees, are using shared indoor or outdoor spaces. These orders go into effect at 12:01 a.m, Saturday, May 23 and expire at 11:59 p.m., June 22, 2020.

Personal Care Services

Businesses providing personal care services (hair and nail stylists, estheticians, massage therapists, etc.) must require employees to wear a mask while providing services for which physical distancing is not possible and must require customers, to the extent possible while receiving the service, to wear a mask or other cloth facial cover.

Personal care service businesses (hair and nail stylists, estheticians, massage therapists, tattoo artists, pet groomers, etc.) must also limit the number of all persons, including but not limited to employees, vendors and customers at any one time to a maximum of:

The result of the total square feet of that part of the building devoted to the subject business divided by 30

  • times 25% for a business location with square footage of less than 10,000 square feet
  • times 10% for a business location with square footage of 10,000 square feet or more.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website.

Retail Establishments and Nonessential Businesses

Review the list of essential businesses. If your business type is not on this list, it is considered nonessential. Non-essential businesses except for personal care services and any business engaged in retail sales to the public must limit the number of customers in any particular business or retail location at any one time to a maximum of:

The result of the total square feet of that part of the building devoted to the subject business divided by 30

  • times 25% for a business location with square footage of less than 10,000 square feet
  • times 10% for a business location with square footage of 10,000 square feet or more.

Restaurants

  • For dining establishments, the maximum number of customers allowed is limited to 35 or the result of the total square footage of the restaurant divided by 30 times 25%, whichever is greater. Tables should be spaced 6 feet apart.
  • For dining establishments that offer outdoor seating, the maximum number of customers allowed in the outdoor dining area is limited to 35 or the result of the total square footage of the outdoor area divided by 30 times 25%, whichever is greater.

Counter seating and self-service buffets are not permitted.

  • Does staff count towards occupancy restrictions? No.
  • Is there a certain percentage of food versus liquor sales that businesses must maintain? No.
  • Will there be different requirements/regulations for outdoor seating? No.
  • How does patio seating impact capacity? See above. Indoor and outdoor seating areas are treated as separate areas.
  • Tables a certain distance apart? Yes. 6 feet apart.
  • Will staff be required to wear gloves and masks? No.
  • Will temperatures need to be checked to allow entry? No.
  • Is the business responsible for purchasing safety materials for their staff? Yes.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website

Bars, Nightclubs and Brewery Tap Rooms

As of May 23, bars, nightclubs and tap rooms can open at any one time for a particular facility (building, not room) with physical distancing requirements met, subject to the following:

  • The maximum number of customers and/or patrons allowed in the facility shall be limited to 35 or the result of the total square feet of the facility divided by 30 times 25%, or 25% of the total occupancy of fixed seating in a spectator area, whichever is greater, AND
  • The maximum number of customers allowed in any outdoor space or area shall be limited to 35 or the result of the total square feet of the space or area divided by 30 times 25%, whichever is greater.

Counter seating is not permitted.

For more specific guidance, visit the Springfield-Greene County Health Department’s website.

Group Entertainment

As of May 23, businesses that bring groups of people together to share the same space, indoors or outdoors, in close physical proximity for a period of time for a particular facility (building, not room) may open with physical distancing requirements met, subject to the following:

  • The maximum number of customers and/or patrons allowed in the facility shall be limited to 35 or the result of the total square feet of the facility divided by 30 times 25%, or 25% of the total occupancy of fixed seating in a spectator area, AND
  • The maximum number of customers allowed in any outdoor space or area shall be limited to 35 or the result of the total square feet of the space or area divided by 30 times 25%, whichever is greater.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website.

Child Care

Child care programs, including day camps which are primarily a child care program provided hey comply with the requirements in this subsection. Child care programs must follow the social distancing provisions; must be carried out in stable groups, preferably with 25 or fewer (“stable” means that the same 10 or fewer children are in the same group each day); children must not change from one group to another; and if more than one group of children is cared for at one facility, each group must be in a separate room. Groups must not mix with each other; and child care providers must remain solely with one group of children.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website.

Religious Services

As of May 23, religious activity, including in-person services and activity to support distance and/or virtual services may operate, provided that:

  • The maximum number of persons allowed at any one time for a particular facility shall be limited to 35 or the result of the total square feet of the facility divided by 30 times 25%, whichever is greater, AND
  • The maximum number of persons allowed in any outdoor space or area shall be limited to 35 or the result of the total square feet of the space or area divided by 30 times 25%, whichever is greater.

Churches, synagogues, mosques, temples, and other similar religious facilities of any faith (“religious facilities”) may conduct "drive-in" services, at which participants gather in their vehicles and participate in the service together by remote means provided that:

  • Motor vehicles are parked in every other parking spot or at least 9 feet apart.
  • Participants do not interact physically with clergy, staff, or participants in other vehicles.
  • No one exits a vehicle at any time while at the service.
  • Participants, clergy and staff remain at least 6 feet apart from one another at all times, except participants that are part of the same household.
  • Restrooms are closed except for emergencies.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website.

Gyms and Fitness Centers

  • As of May 23, gyms must limit the number of customers in each location to the following standards:
    • The maximum number of customers and/or patrons allowed in a facility shall be limited to 35 or the result of the total square feet of the facility divided by 30 times 25%, whichever is greater, AND
    • The maximum number of customers allowed in any outdoor space or area shall be limited to 35 or the result of the total square feet of the space or area divided by 30 times 25%, whichever is greater.
    • Fitness classes may convene with physical distancing requirements met, given the maximum number of customers allowed in the facility shall be limited to 35 or the result of the total square feet of the facility divided by 30 times 25%, whichever is greater.
  • Practice physical distancing of 6 feet in all areas (utilize signage/barriers and floor/seat markers to instruct customers to remain 6 feet apart).
  • Make hand sanitizer and disinfectant wipes available throughout the facility.
  • Encourage the use of hand sanitizer (70% alcohol) or hand washing upon entering the facility for both customers and employees.
  • Customers and employees should bring their own water or other drinks.
  • Promote the use of self-serve check-in registers; clean and disinfect registers and client cards regularly.
  • Post signage outside the entrances that states that any customer who has symptoms of COVID-19 should not enter.

For more specific guidance, visit the Springfield-Greene County Health Department’s website.

Sports and Swimming Pools

As of May 23, sports courts/fields for non-contact sports, non-contact practices for contact sports provided that contact sports are prohibited, playgrounds and swimming pools may operate with physical distancing requirements met, subject to the following:

  • The maximum number of customers and/or patrons allowed in the facility shall be limited to the result of the total square feet of the fixed seating spectator area divided by 30 times 25%, AND
  • No more than 25 people in coordinated stable, separated groups which do not mix with each other.
  • Swimming pool occupancy is limited to 25% of the bather load of the pool.

Contact sports are not permitted.

For more specific guidance, visit the Springfield-Greene County Health Department’s website.

What about group gatherings? Are those allowed?

As of May 23, no special events of more than 50 people are allowed on City-owned property, public right-of-way, public streets, public buildings or other City facilities requiring a permit per city code.

For more specific guidance, please visit the Springfield-Greene County Health Department’s website.

Are government offices included in this new guidance?

While government facilities are exempt from the new orders, most City and County facilities remain closed to the public with services available virtually. Visit springfieldmo.gov/coronavirusresponse for more information.

Are the City and County planning and preparing to assist businesses if one of their employees tests positive for COVID-19?

Businesses will be notified by the Springfield-Greene County Health Department if you have an employee who has tested positive for COVID-19.That employee will be required to be isolated until released by the Health Department. The Health Department will work with the employer to develop a list of other employees who may have had contact with the employee who tested positive. Any employee that met criteria for potential contact must quarantine at home for 14 days and will be contacted by the Health Department with more information. The Health Department is offering no-cost COVID-19 testing for essential workers who are not exhibiting symptoms to further study the spread of the disease in our community. The Health Department has dedicated 200 test kits to test essential workers who live or work in Greene County. This opportunity is for employees who have been working outside of their homes during the stay-at-home orders, such as grocery store employees, restaurant workers, or gas station clerks. Those who are interested in asymptomatic testing for essential workers can sign up by calling 417-874-1209. That line will be answered Monday through Friday, 8 a.m. to 5 p.m. A separate physician referral will not be required.

Why can’t we just reopen everything all at once?

The measured approach we are taking to step out of the Stay-at-Home orders does more than continue to stop the spread of the disease. It does so, while allowing us to assess the impact of each step, in terms of case rate, hospital capacity and our community’s ability to have solid data from more extensive testing. The problem with opening everything up when things start to seem better is that we can go backward.

Where can I find information about local coronavirus cases and guidance regarding masking?

On April 22, the Springfield-Greene County Health Department announced the availability of a COVID-19 recovery dashboard at health.springfieldmo.gov/coronavirus, which details the number of total cases, active cases, hospitalizations, recoveries and deaths from COVID-19 in Springfield-Greene County. The dashboard also scores local hospitals’ capability of caring for those with the disease, the Health Department’s capability of conducting epidemiological interviews and contact tracing services, and the community’s testing capability for COVID-19.

What is the penalty for not complying with the order?

Up to six months in jail and up to a $1,000 fine.