The City uses a behavior-based interview format. Behavior-based questions typically start with 'Tell us about a time...' or 'Please provide an example of...'
An ideal response will include a story about a previous experience that includes details of the situation, the specific responsibility you held, the steps that you took to address it, and the outcomes from these actions.
This is the STAR method.
Using the STAR method ensures you provide detailed accounts of your past experience and provides use with the information we need to make an informed hiring decision. You can use examples from past work, school or volunteer experience.