Latoya Cheves, Payroll & Benefits Assistant, Human Resources

Latoya has worked for the City since 2022.

How does your position impact the community?

My position indirectly impacts the community. Ensuring the onboarding process of new employees run smoothly along with things related to current employee’s compensation, benefits, appraisals, etc. are communicated efficiently allows for employees to work without stress; and in turn focus on providing exceptional customer service to the community we serve.

What advice do you have for someone thinking about coming to work for the City?

My advice would be to become familiar with how Springfield serves the community and employees by gaining an understanding of the City’s operations and employee benefits. Learn the differences between public sector vs. private sector.