Solve a Neighborhood Problem - Contact Your PAR Officer
You can call 911 and ask for an officer to come out which may solve the problem in the short-term. However, you know from experience that it will happen again. What you want is to have the underlying problems resolved so that these incidents stop and don't happen again. This may be a long-term problem that can be solved by your Police Area Representative (PAR) officer.
Springfield is divided into three zones (north, south and center city) for the purposes of Community Oriented Policing. Currently, two PAR officers are assigned to each zone and they are a part of the Community Services Section (CSS). When PAR officers get involved in a neighborhood issue, their job is not to find fault or place blame, but to coordinate and facilitate efforts in hopes of solving the identified problem. PAR officers work with all involved parties and request assistance from other departments within the city when necessary in an effort to accomplish their goal. PAR officers have received extensive training in handling conflict and resolving long-standing problems.
Contacting a PAR Officer
If you're having an ongoing problem in your neighborhood and would like to discuss it with your PAR officer, first determine what police response area (or zone) you live in by checking the zone map (or call 864-1810 if you need further assistance). Find your neighborhood's PAR officer in the table below and leave a message for him. PAR officers work a varying schedule and may not be available when you call, but will return your call as soon as possible. If you need immediate assistance or feel that your problem can't wait, call 911.
|Community Services Section|
|CSS Commander||Lt. Jennifer Charlestonfirstname.lastname@example.org|
|CSS Supervisor||Sgt. Nelson Kibbyemail@example.com|
|CSS Special Events Coordinator||Cpl. Chris Welshfirstname.lastname@example.org|
|Northwest PAR Officer||Officer Zachary Pughemail@example.com|
|Northeast PAR Officer||Officer Zach Schlupfirstname.lastname@example.org|
|Southwest PAR Officer||Officer Christopher Laughlinemail@example.com|
|Center City North PAR Officer||Officer Kevin Grundyfirstname.lastname@example.org|
|Center City South PAR Officer||Officer Keith Wrightemail@example.com|
|Southeast PAR Officer||Officer Jacob Boomgaardenfirstname.lastname@example.org|
|Business Watch Officer||Officer Casandra Lightwineemail@example.com|
|Crime Prevention Officer||Officer Kolby Helmsfirstname.lastname@example.org|
|Crime Prevention Officer||Officer Jacob Milleremail@example.com|