News Flash

2015 City News Releases

Posted on: April 15, 2015

Take time to thank a 911 telecommunicator this week

FOR IMMEDIATE RELEASE April 12-18 is set aside in Springfield and across the nation as National Public Safety Telecommunications Week to recognize the outstanding service of 911 dispatchers. The Springfield-Greene County 911 Emergency Communications department will honor 911 employees with several activities, including the official proclamation, signed by Mayor Bob Stephens and City Manager Greg Burris, as well as Greene County Administrator Chris Coulter and the Greene County commissioners. “I am very proud of our 911 staff that answers hundreds of calls every day. When residents dial 911, the ‘first’ first responder they hear on the other end of the line is their link to the help they need,” says Director Zim Schwartze. “We receive thousands of calls in our county each year and are able to help our citizens through a variety of emergency situations. Springfield and Greene County are very fortunate to have such highly trained and committed staff in our Operations Center 24 hours a day, seven days a week.” Springfield-Greene County 911 Emergency Communications received nearly 247,000 911 emergency calls in 2014, with 79 percent of these calls from a wireless device. In addition, they handled over 490,000 total phone interactions in the Operations Room of the 911 dispatch center. The 911 staff dispatches for nine law enforcement agencies and 14 fire agencies. In addition, Springfield-Greene County telecommunicators receive the initial 911 call for medical assistance that is transferred to CoxHealth or Mercy emergency medical services (EMS) for dispatch. Schwartze reminds citizens to contact 911 when they need police, fire and/or emergency ambulance service response. More about 911

The Springfield-Greene County 911 Emergency Communications Center staff are located in the Springfield-Greene County Public Safety Center. Nearly 29 percent of Springfield-Greene County’s 911 workforce has been with the department 10 years or more, with 16 percent having been with the department for 20 years. Springfield-Greene County 911 telecommunicators must undergo approximately 700 hours of training before they can be considered a fully trained operator and dispatcher for their department. # # # For more information about 911 tours, and presentations, please contact Springfield-Greene County 911 Emergency Communications Director Zim Schwartze at 417-829-6209 or zschwartze@springfieldmo.gov.

Visit 911's Web site.
Facebook Twitter Email

Other News in 2015 City News Releases

Jan. 12 City Council meeting summary

Posted on: January 12, 2015

Filing closes for City Council seats

Posted on: January 20, 2015

Jan. 26 City Council meeting summary

Posted on: January 26, 2015

Feb. 9 City Council meeting summary

Posted on: February 9, 2015

Monthly sales tax revenue down

Posted on: February 10, 2015

Feb. 23 City Council meeting summary

Posted on: February 23, 2015

Landmarks Board meeting cancelled

Posted on: March 3, 2015

March 9 City Council meeting summary

Posted on: March 9, 2015

March 23 City Council meeting summary

Posted on: March 23, 2015

Media Tour of Heer's Luxury Living

Posted on: March 24, 2015

Monthly sales tax revenue down

Posted on: April 7, 2015

April 27 City Council meeting summary

Posted on: April 13, 2015

April 13 City Council meeting summary

Posted on: April 13, 2015

Gift of Time nominations now open

Posted on: April 20, 2015

April 27 City Council meeting summary

Posted on: April 13, 2015

April 13 City Council meeting summary

Posted on: April 13, 2015

Gift of Time nominations now open

Posted on: April 20, 2015

April 27 City Council meeting summary

Posted on: April 27, 2015

June 22 City Council meeting summary

Posted on: June 22, 2015

July 13 City Council meeting summary

Posted on: July 13, 2015

July 27 City Council meeting summary

Posted on: July 27, 2015

Aug. 10 City Council meeting summary

Posted on: August 10, 2015

City responds to Sheriff's Counterclaim

Posted on: August 14, 2015

Aug. 24 City Council meeting summary

Posted on: August 24, 2015

Sept. 14 City Council meeting summary

Posted on: September 14, 2015

Sept. 28 City Council meeting summary

Posted on: September 28, 2015

Oct. 12 City Council meeting summary

Posted on: October 12, 2015

Oct. 26 City Council meeting summary

Posted on: October 26, 2015

Five City Councilmembers issue statement

Posted on: November 2, 2015

Nov. 9 City Council meeting summary

Posted on: November 9, 2015

City of Springfield Weekly News Tip Sheet

Posted on: November 18, 2015

City of Springfield Weekly News Tip Sheet

Posted on: November 23, 2015

Nov. 23 City Council meeting summary

Posted on: November 23, 2015

Awards & Achievers

Posted on: November 25, 2015

City of Springfield Weekly News Tip Sheet

Posted on: December 14, 2015

Dec. 14 City Council meeting summary

Posted on: December 14, 2015

Video looks back at 2015

Posted on: December 31, 2015