News Flash

2015 City News Releases

Posted on: March 12, 2015

Stationary bike offers exercise, stress relief for Springfield-Greene County 911 telecommunicators

FOR IMMEDIATE RELEASE Studies have shown that 911 telecommunicators have one of the most stressful jobs in the U.S. From long hours and increasing call volumes to fielding calls from distraught citizens, most agree that while the job is rewarding, it can take its toll. “When we answer a 911 call, we might be talking with someone at one of the worst moments of their lives,” says Springfield-Greene County 911 Emergency Communications Director Zim Schwartze. “The dispatchers try to leave it at the door when they go home, but it can be very hard.” Springfield-Greene County 911 telecommunicators fielded 490,143 total calls (emergency and non-emergency) in 2014, with 246,596 of those as incoming emergency 911 calls – an increase of approximately 3 percent over 2013. While celebrating successful outcomesand debriefing difficult calls with co-workers and user agencies help, Springfield-Greene County 911 is trying something new to help telecommunicators battle stress and encourage movement. Since January, many of the 70 full-time telecommunicators at Springfield-Greene County’s 911 dispatch center have been using a stationary bike designed specifically for 911 workstations. Schwartze says use of the bike is completely voluntary, but that it is in use during every shift. “I try to use the bike for 30 minutes at least once a shift,” says telecommunicator Cinnamon Fuller. “I think having the bike available contributes to an overall positive working environment … it really helps you unwind.” Schwartze says the workstation manufacturer they utilize in the Operations Room, Xybix, partnered with a fitness company, LifeSpan Fitness, to offer the bikes, which cost about $1,000 each. “What I like about the bike as opposed to a treadmill, is that I can still perform my job tasks while I’m on it and I can stop pedaling anytime I need to,” Fuller says. For more information, please call Springfield-Greene County Emergency Communications Director Zim Schwartze at 417-829-6200.

View photo of Cinnamon Fuller on the bike.
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Other News in 2015 City News Releases

Jan. 12 City Council meeting summary

Posted on: January 12, 2015

Filing closes for City Council seats

Posted on: January 20, 2015

Jan. 26 City Council meeting summary

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Feb. 9 City Council meeting summary

Posted on: February 9, 2015

Monthly sales tax revenue down

Posted on: February 10, 2015

Feb. 23 City Council meeting summary

Posted on: February 23, 2015

Landmarks Board meeting cancelled

Posted on: March 3, 2015

March 9 City Council meeting summary

Posted on: March 9, 2015

March 23 City Council meeting summary

Posted on: March 23, 2015

Media Tour of Heer's Luxury Living

Posted on: March 24, 2015

Monthly sales tax revenue down

Posted on: April 7, 2015

April 27 City Council meeting summary

Posted on: April 13, 2015

April 13 City Council meeting summary

Posted on: April 13, 2015

Gift of Time nominations now open

Posted on: April 20, 2015

April 27 City Council meeting summary

Posted on: April 13, 2015

April 13 City Council meeting summary

Posted on: April 13, 2015

Gift of Time nominations now open

Posted on: April 20, 2015

April 27 City Council meeting summary

Posted on: April 27, 2015

June 22 City Council meeting summary

Posted on: June 22, 2015

July 13 City Council meeting summary

Posted on: July 13, 2015

July 27 City Council meeting summary

Posted on: July 27, 2015

Aug. 10 City Council meeting summary

Posted on: August 10, 2015

City responds to Sheriff's Counterclaim

Posted on: August 14, 2015

Aug. 24 City Council meeting summary

Posted on: August 24, 2015

Sept. 14 City Council meeting summary

Posted on: September 14, 2015

Sept. 28 City Council meeting summary

Posted on: September 28, 2015

Oct. 12 City Council meeting summary

Posted on: October 12, 2015

Oct. 26 City Council meeting summary

Posted on: October 26, 2015

Five City Councilmembers issue statement

Posted on: November 2, 2015

Nov. 9 City Council meeting summary

Posted on: November 9, 2015

City of Springfield Weekly News Tip Sheet

Posted on: November 18, 2015

City of Springfield Weekly News Tip Sheet

Posted on: November 23, 2015

Nov. 23 City Council meeting summary

Posted on: November 23, 2015

Awards & Achievers

Posted on: November 25, 2015

City of Springfield Weekly News Tip Sheet

Posted on: December 14, 2015

Dec. 14 City Council meeting summary

Posted on: December 14, 2015

Video looks back at 2015

Posted on: December 31, 2015