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Benefits of the online process for applicants, hiring departments and the City of Springfield far outweigh any advantages of a manual application process. These include:
No, your iRecruitment profile and previously submitted applications and documentation in iRecruitment WILL NOT transfer to NEOGOV. No account information, documents, or applications will transfer from iRecruitment to NEOGOV. For future career opportunities, you will create a new online application via NEOGOV.
An email address is an electronic address where you can receive messages. An email address takes the form of name@provider, such as firstname.lastname@example.org, which is read as jsmith at example dot com. There are many free and accessible email providers that you can use for this purpose. You should send any email related questions to your email provider’s technical support group.
You can establish a free email account using many online services such as Hotmail, Yahoo, Gmail or many others. Visit the site of your choice and follow their instructions.
It is important to remember the email address you used when you established your NEOGOV account. If your email changes, log into your NEOGOV account with your original email address, and then update your email address in your profile.
Every account must have a unique email address associated with it. If you share an email address with another person, and it is already in use on another account, you cannot use that email address on your account. You can request a new email address from a service provider (for example, Hotmail, Yahoo, Google), or use a work email address on your account.
To apply for a job, go to www.springfieldmo.gov/jobs and click “Current Job Opportunities”. Click on the “Sign In” tab located in the right hand corner of your screen, and then select “Don’t have an account? Create one” or enter your username and password for your existing account.
Perform a job search to find jobs that match your interests. Then click on the job title to view the job posting.
To initiate the application process, click the “Apply” tab. The “Apply” tab is located toward the top of the posting next to “Job Details”.
City employees can access City Jobs link via Cityshare or the Job Opportunities link on the City’s Job page to apply for City job opportunities. Employees will NOT have a separate internal access link like they did in iRecruitment.
You may visit the Citizen Resource Center located in the Busch Municipal Building lobby, the City of Springfield's Human Resources Department, public libraries, etc.
The City’s online application system is optimized and most compatible with the Internet Explorer web browser; however, it is also compatible with more recent versions of Firefox and Chrome.
To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:
To create an applicant account, go to www.springfieldmo.gov/jobs and click “Current Job Opportunities”.
Click on the “Sign In” tab located in the right hand corner of your screen, and then select “Don’t have an account? Create one.”
Complete the required fields and click “Create.”
For help with setting a password, see password requirements.
If you receive this message, it means that there is an account associated with your email address. You may have previously applied with an organization that is a NEOGOV customer. You can retrieve your credentials by following the “Forgot Username” and/or “Reset Password” steps.
There is no way to merge accounts. You should choose the account with the most up-to-date information, and only use that account.
You may not share an account with another user. To apply for positions, you must create your own account with your own specific contact information, applications, and application history.
Once the account is created, it remains in the system and cannot be deleted.
You should confirm your username or reset your password by using “Forgot Username” or “Reset Password” option located below the “Sign In” button.
Located below the “Sign In” button, click on “Forgot Username”. On the next page, enter your email address, answer the security question, and click “Send Username”. An email is sent with your username. If you do not see the email in your inbox, check your spam/junk email folder.
The email address that you enter must match what appears on your profile. If it does not match, you may receive an error that “User with that email was not found.”
Once established, a username cannot be changed.
Located below the “Sign In” button, click on “Reset Password”. On the next page, enter your email address, answer the security question, and click on “Reset Password”. An email is sent with a link to reset your password. Once you click on the link, you are directed to a page where you can create a new password. Enter a new password, confirm the new password, and then log into your account.
Password reset emails are sent immediately, but delivery can depend on your email provider. Check your spam/junk email settings/folder if you do not receive the email. Sometimes adding the email@example.com address to your contacts resolves this issue. If the email is still is not received after adding the email address listed above, please contact the technical support team at your email service provider to determine if the reset password email is being filtered out or blocked.
Passwords must be at least 8 characters in length and contain upper and lower case letters, numbers and symbols. To reset your password, click “Reset Password”. Once you’ve entered a new password twice, you receive the message “Your password has been updated.”
If you don’t have access to the email address listed on your account, you will need to contact the technical support team for assistance. For security reasons, the reset password email is sent only to the email address associated with your account. The technical support team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate.
To find out which jobs are open for recruitment visit www.springfieldmo.gov/Jobs and select “Job Opportunities” for posted positions.
A list of jobs which are currently open and for which the city is taking applications can be viewed online. The open jobs list is updated weekly.
Yes, you can sign up for Job Interest Cards through the organization’s web site so that you are notified when jobs become available. By selecting the job categories that you’re interested in, filling out your contact information, and clicking “Submit Request”, you will be notified via email notifications when job(s) are posted in your selected categories of interest. You will receive notifications for a period of one year. After one year, your job interest card subscription expires and notifications are no longer sent.
Signing up for job interest cards is not the same as creating a user account. To apply for positions you need to create a NEOGOV applicant account.
Job Notifications (Job Interest Cards) are only notification emails to let you know a position has been posted to accept applications. If you want to apply/log in to submit an application you must create an applicant account. To create an applicant account, go to www.springfieldmo.gov/jobs and click “Current Job Opportunities”. Then click on the “Sign In” tab located in the right hand corner of your screen, and select “Don’t have an account? Create one.” Complete the required fields and click “Create.” Complete the required new job seeker account information, enter a new password, and click “Save”.
Applications are required of each person applying for a position. It is likely that you may have acquired additional qualifications, education and/or experience since you originally applied that should be considered. In addition, completing an online application ensures your experience and qualifications will be documented and ensures accurate applicant tracking information for every position. Since you are already a City employee, you may apply by clicking the appropriate link on the City Share page to create an account and submit your online application.
You only need to register within NEOGOV once. It is important to remember your username and password so you can log into the system any time to view or make updates to your profile and to apply for jobs.
Your application is on a secure web server and will be available to the Human Resources Department and the interviewer(s) for the specific job opening for which you apply. If the same position becomes available in a different department or with a different supervisor, your application may be reviewed for that opening by the responsible supervisor. The City of Springfield does not share its database with other companies or localities.
The time it takes to complete an application depends on how much information you provide on your basic application. It can take as little as 10-15 minutes.
When applying for a job, you may be required to answer additional questions (organization-wide questions and supplemental questions), which will also vary in length, depending on the number and type of questions asked.
Applications are accepted and accessed, online only, via NEOGOV. If you are a first time visitor, you will need to register within the NEOGOV site. If you are already registered, you can log into your account at any time. Once registered, you can create and/or edit your profile online.
For detailed information on how to apply online for a job, refer to the Online Application Guide.
If you need to exit the application, click “Save” at the bottom of the page you are working on. All of the information that you have entered up to that point is stored. As long as the job you are applying for is still open, you may return and submit your application prior to the closing date.
You can return to your application and submit it at a later time. Though the system does auto-save while completing the application, make sure you save the field you are working on before signing out. Be sure to log back into your account and submit your application prior to the posting’s Closing Date.
To attach a document successfully, ensure that the document you want to attach is closed and then check the following:
Once an application is submitted you cannot make any changes to that application. Any attachments you may want added to your application template are not automatically sent to the Human Resources department. To ensure the Human Resources department receives any additional documents, you must submit a new application. When submitting a new application, if you receive an error message stating you are not allowed to apply again or if the position has closed, you may want to contact the Human Resources department directly.
No. Once the application is submitted to the organization, a record remains in the Application Status area of your account.
It is not possible to withdraw an application online. Once officially submitted, the application becomes property of the organization. You must call the Human Resources department of the organization directly for further action.
You cannot make changes or corrections once you certify and submit your application. The technical support team cannot make changes to an application that has already been submitted.
If you are still working at your current job and don't yet have a planned ending date, simply leave the field blank.
If you have completed your basic information, ie…contact information, work experience, education, references etc…you have created a profile. This can be used to pre-populate any future applications, but is not an application in and of itself. You may apply for any open position(s) for which you are qualified by clicking on ”Apply Now” in the column where the job is listed. To complete the application you will have to add any attachments (if applicable) and answer any specific agency questions. All information must be completed whether you have attached a resume or not. Applications may not be considered if incomplete.
In order to submit the application successfully, all required fields, questions, and attachments must be supplied. If you see a red exclamation mark next to a section, please click on the section to complete missing information.
Also, check for red text within the section indicating what information is missing. Ensure that all questions marked as required (designated by an asterisk *) have been answered.
If you did not answer some of the questions because they did not apply to you, but the question is required, you must type “N/A” into the text box.
For example, if the question is: “If you answered yes to the question above, please explain.” and you answered “No” to the previous question, type in “N/A”.
Once all questions have been answered and all documents have been successfully attached, you are able to submit your application.
Once you’ve submitted your application, you will see a confirmation message that you’ve successfully applied with the organization. To verify the status online, log into your account, and click on the “Application” tab.
Once you are logged into your account, click on “Applications & Status”.
You may view all of your submitted applications and the status of each application. If you still have questions regarding your status after viewing this page, you should contact the Human Resources department.
Because your account information, job application history, and status are available 24/7 online, you can skip the printing and save paper and ink costs!
If you do have need for a printed copy, the best option is to use your browser's print function. In order to get a full print out of your application, you will need to print all screens.
The sections of the application process appear vertically on the left-hand navigation bar.
Once you’ve completed a section, you can continue by clicking on the next section in the sequence, or click Next at the bottom of the page. If you would like to revert to previous section, click on that section name on the navigation bar.
The closing date represents the date when a position is no longer open and applications are no longer being accepted.
You cannot apply for positions that are closed. If you started an application prior to the closing date, and did not submit it, you will not be able to submit that application. The technical support team is not able to change the closing date. For further information, you may wish to contact the Human Resouces Department.
Once a job's closing date (deadline) has passed, no applications will be accepted. Please visit www.springfieldmo.gov/jobs and apply for new job postings as they become available. If you have started an application but have not completed it, be sure to complete it before the application deadline.
No, the City only accepts applications for positions that are posted/open for recruitment.
If you do not see an “Apply” tab on the job posting, this job posting is not accepting online applications. If the opening date suggests that the position should be open, contact the Human Resources department for further information. The technical support team cannot add an “Apply” tab if it does not already exist.
The first step on the road to a City of Springfield career is to apply for a city job. Every week the Human Resources Department posts new job opportunities which may have different recruitment time-frames. Employment applications for the posted job opportunities are accepted only during the open recruitment period.
Please read the general benefits page, the Firefighter benefits page, or the Police Officer benefits page.
No, applicants do not have to live within city limits to apply or work for the City of Springfield. Only a small group of Directors and Municipal Court Judges are required to live within city limits, unless otherwise approved.
The job may require certain education and/or experience, a license and/or certification, and knowledge and/or ability in specific areas. The information is helpful in determining if you meet the minimum requirements of the job.
Each job for which we are recruiting has a link to the full job description which will show:
Generally, a Human Resources Specialist will review the application materials for primarily for two reasons:
In either case, it is very important that you complete the application materials thoroughly. Do not type "see resume" in the online application fields. Applications may not be considered if incomplete.
Your qualifications will be evaluated based on the information you provide in your application materials. Therefore, be sure to include paid and voluntary work experience that is pertinent. Also, include any other information that is relevant to the job, such as licenses, certification and any other applicable special qualifications.
Be aware that qualifications above the minimum requirements may be necessary to qualify in order for you to proceed to the next phase of the recruitment process based on the quality and quantity of applicants. Higher screening criteria may include:
Recency and stability of experience are also frequently considered.
The required skills and qualifications are displayed as a link to the job description within the job posting online. For more specific details or information related to the job, please contact the Human Resources office directly.
Yes, applicants who present evidence showing honorable service in the armed forces of the United States or placement on the reserve list who have met the minimum requirements imposed for each test and who have received at least the passing grade required for eligibility, shall have added to their earned gradings an additional 5 points on the basis of 100. Veteran's preference only applies to entrance examinations. Credit is allowed in the case of "honorable" or "general under honorable conditions" discharges. Applicable documentation will need to be provided to the Human Resources office, which may include DD-214 and a certificate from the Veteran's Administration.
The City of Springfield conducts pre-employment drug testing on all applicants that are made contingent job offers. In most circumstances, applicants must report to the testing site within twenty-four (24) hours of being made a contingent job offer. All job offers are contingent upon successfully passing the later phase of our pre-employment screening process which may include:
Exams are developed based on the actual job duties. Depending on the knowledge, skills, and abilities required for the job, the exam may consist of written tests, skills tests, simulation exercises, oral presentations, oral exam/interviews and/or assessment centers.
Be prepared by finding out as much as you can about the position.
The job posting typically only outlines minimum qualifications. Due to the quantity and quality of applications received during open recruitment, it is often necessary for the recruiter to screen beyond the minimum requirements of the posting. Recruiters may screen for additional years of required experience, specific licenses or certifications, and additional educational requirements, as well as recency of experience and stability of employment.
If you have successfully passed the testing and the interview process, your name is placed on an Eligibility List. Eligibility List contain the names of the individuals that are listed or ranked by test score and who a supervisor may hire for his/her open vacancy. Supervisors will be given the names of top candidates they can consider for the job vacancy. Individuals may be asked to come in for a second interview, departmental tour, etc.
You can log into your NEOGOV account to check the status of your application. Your application will be updated throughout the recruitment process. You are encouraged to apply for any posted job you are interested in and for which you are qualified.
You can update the contact information on your profile at any time. Log into your account and click on “Account Settings > Edit.” Any changes that you make are updated with the organization automatically.
You may contact the Human Resources Department by phone at (417) 864-1607 or send an email to HR@springfieldmo.gov.