How does the Human Resources Department determine if I qualify for this job?

Generally, a Human Resources Specialist will review the application materials for primarily for two reasons:

  • To determine if a candidate's education and experience qualifies him/her to participate in a written exam and/or interview.
  • To evaluate a candidate's education and experience and determine if he/she is qualified to do the job.

In either case, it is very important that you complete the application materials thoroughly. Do not type "see resume" in the online application fields. Applications may not be considered if incomplete.

Your qualifications will be evaluated based on the information you provide in your application materials. Therefore, be sure to include paid and voluntary work experience that is pertinent. Also, include any other information that is relevant to the job, such as licenses, certification and any other applicable special qualifications.

Be aware that qualifications above the minimum requirements may be necessary to qualify in order for you to proceed to the next phase of the recruitment process based on the quality and quantity of applicants. Higher screening criteria may include:

  • Additional educational requirements
  • Additional years of required experience
  • Specific licenses or certifications

Recency and stability of experience are also frequently considered.


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1. How do I apply for a job?
2. I am a current employee of the City of Springfield. How do I apply for City job opportunities?
3. How can I be sure my application was received?
4. What web browser should I use?
5. When I try to create an account or update my email address, I receive the message "Email not available!" What does that mean?
6. What if I share my email address with another person?
7. Can I share my account with my spouse, relative, friend, etc.?
8. I requested a reset password link but have not received it. How long does it normally take to receive this via email?
9. I need a new password, but no longer have access to the email address where the rest password email was sent. What do I do?
10. Why I am unable to add an attachment to my application template?
11. Can I make updates or corrections to my application?
12. I am trying to submit/confirm my application, but I am unable to proceed. The system keeps taking me back to the application steps. Why is that?
13. How do I find the status of my application and what does my status mean?
14. I missed the application deadline. Can I still apply?
15. How does the Human Resources Department determine if I qualify for this job?
16. Does the City require drug testing, background checks, credit checks, etc.?
17. Is there anything that I can do to prepare for an oral exam / interview?