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This complaint form is used for the documentation and logging of complaints against the department or personnel. Any complaint logged in this form will receive appropriate investigations according to Standard Operating Guideline 133. Per SOG 133, investigations will be given a deadline of 45 days for completion. Any need for extensions beyond 45 days will be communicated to the complainant. Furthermore, an investigation status will be provided to the complainant if the investigation exceeds 30 days.
Please include as much information as possible to help identify the incident/dispatcher you are complementing or complaining about. We will use your provided information to locate the appropriate incident and forward it to the necessary supervisor. All complaints will be investigated (see description of investigation above).
Please be as specific as possible.
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