Guidelines for Filing Complaints

Basis for Discrimination Complaint

  • Employment: Sex, race, ancestry, religion, color, disability, age, national origin and creed.
  • Housing: Sex, race, ancestry, religion, color, disability, familial status, creed and national origin.
  • Public Accommodations: Sex, race, ancestry, religion, color, disability, age, creed and national origin.

Time of Filing

Any complaint filed under Chapter 62 of the Springfield City Code shall be filed within (60) sixty days of the alleged unlawful discriminatory practice. If the alleged unlawful practice is of a continuing nature, the date thereof shall be deemed to be the last date on which the practice continued.

Rights of Complainant to File with Other Agencies

The investigative team or employee of the Commission may inform the complainant of the right to file with other agencies.

Withdrawal of Complaint

A complaint may be withdrawn only upon written request of the complainant.

Dismissal of Complaint

If the complaint is not within the jurisdiction of the Commission, complaint shall be dismissed and the parties notified by mail of such determination. A complaint may be dismissed by the Commission for the reason that the complainant or respondent has failed to cooperate in the investigation.

The Springfield Mayor's Commission on Human Rights and Community Relations has no jurisdiction over any federal, state, county, or city government.


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Busch Municipal Building
840 Boonville Ave.
Springfield, MO 65802
417.864.1038

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