▼

Laboratory Services

Show All Answers

1. How can I have my well water tested?

Water samples may be dropped off for testing Monday through Wednesday from 8:00 am to 5:00 pm, and Thursday from 8:00 am to 3:00 pm, excluding holidays, at the Harold K. Bengsch Building:
227 E. Chestnut Expy.
Springfield, MO 65802

Call the laboratory at (417) 864-1672 for testing schedules during holiday weeks.

2. When does the department release pollen count information?

Pollen counts start in February or March (dependent upon the weather) and run through November 1 or the first heavy frost, whichever comes first. During that time, the department releases daily pollen counts for the previous 24-hour period.

▼

Altering Historic Properties

Show All Answers

1. How will I know if the type of work I am planning is appropriate for my property?

Design guidelines for designated districts are available from the Planning Department. Contact city staff for a copy of the guidelines that apply to your district 417.864.1611. City staff and the Landmarks Board can also provide technical assistance and access to many publications that can assist property owners in project planning (i.e. mortar replacement in historic buildings, new exterior additions, repair of wooden windows, conserving energy, etc.). Technical Preservation Briefs are developed by the US Department of the Interior, and are available for sale at the address below. The City of Springfield Planning Department is also available to assist you in obtaining a list of Preservation Briefs.
Technical Preservation Services
National Park Service
Heritage Preservation Services
1849 C St. NW.
NC-330
Washington, DC 20240
Website

2. Is interior work or routine maintenance reviewed?

No. Interior work and routine outdoor maintenance such as exterior painting and landscaping will not require review, with the exception of Interior Landmarks.

3. How do I request approval of my project by the Landmarks Board?

Project approval is requested by completing an application for a Certificate of Appropriateness (PDF) and submitting it to the city staff person assigned to the Landmarks Board. Applications are also available at:
Zoning and Subdivision Counter
Busch Building
840 Boonville
Main Floor
Springfield, MO 65802
Ph: 417-864-1611

With your application, you will be asked to submit documentation that may include photographs, a written description of proposed work, design and material specifications, and in some cases scaled drawings. The more detailed the material submitted, the more likely the board is to reach a quick decision on your application.

4. How long does it take for the Landmarks Board to review a project?

The Landmarks Board meets every other Wednesday to review applications for Certificates of Appropriateness. Complete applications that are received 15 days prior to the next meeting will be scheduled for review at the next regular meeting. Typically, a decision is made at the time the application is reviewed. Lack of supporting documentation slows the process.

5. Can I appeal the decision of the Landmarks Board?

Yes. If the Landmarks Board denies a Certificate of Appropriateness, you will have the opportunity to revise your proposal, using the recommendations of the Landmarks Board. The Landmarks Board denial can be appealed to the Board of Adjustment.

6. Can work conducted with a Certificate of Appropriateness be stopped?

Yes. Section 4-2403 (B) of the Zoning Ordinance (PDF) states that building permits involving items requiring a Certificate of Appropriateness shall not be issued by the city without approval by the Landmarks Board. If the Director of Building Development Services deems the work is inappropriate and does not comply with the Landmarks ordinance, a stop work order is issued in writing. The Director of Building Development Services has the authority to refer to the Landmarks Board and building or demolition permit application that may impact any Historic Landmark or Historic District.

▼

Animal Control

Show All Answers

1. My dog is missing. What resources are available to find it?

Photos of all animals currently housed in our animal shelter can be found in a photo gallery (link below). If you see an animal that you believe belongs to you, call (417) 833-3592 or send an e-mail to [email protected] to find out more about viewing and claiming it. We strongly recommend owners view animals in person before assuming it belongs to them.

2. How do I know if I live inside Springfield city limits?

View the following map to see if you live the area. The colored Council zone areas are inside city limits. Zoom in on the map for a more detailed view down to the street level. Springfield city limits map

3. Are there any clinics in the area that provide reduced prices for spay or neuter services?

The Springfield Animal Advocacy Foundation (SAAF) provides reduced prices for spay or neuter services. Visit their website for more information. Springfield Animal Advocacy Foundation

4. How old must my cat or dog be before it can be spayed or neutered?

Consult with your veterinarian, or contact the Springfield Animal Advocacy Foundation. They are able to spay / neuter juvenile animals. Springfield Animal Advocacy Foundation

5. What do I do if I find a bat in my house?

If it is just one bat, try to confine it to one room of the house and call Animal Control at (417) 833-3592.

6. How old must a cat or dog be to receive the rabies vaccine?

Animals should typically be 16 weeks of age before receiving their rabies vaccine. Check with your vet if you have additional questions.

7. How often do I have to register my pit bull or pit bull mix?

You must renew your pit bull registration annually. The fee for renewal is $50.

8. There are feral cats in my neighborhood inside the Springfield city limits. Can you help?

You can rent a trap from the Springfield Animal Advocacy Foundation (417-831-7223) if you are trying to catch a feral cat that you want to have spayed or neutered. Or you can purchase a trap at a farm supply store. Once you have trapped a cat, you can call (417) 833-3592 to contact Animal Control, and officers will pick it up. Animal Control only sets traps for cats that have been confirmed to have bitten a human. SAAF website

9. Can a monkey be a service animal?

No. Please see the following webpage for service animal regulations. Americans with Disabilities Act Fact Sheet

10. My neighbor has chickens in his backyard. What can Animal Control enforce on that situation?

City ordinance allows a resident to have up to six hens. If that number has been exceeded, or chickens are running loose, please call (417) 833-3592.

11. There is a dog in a car with the windows rolled up, and it is very hot/cold outside. Whom should I call?

Please call 9-1-1.

12. Why doesn’t the shelter adopt directly to individuals?

Space is very limited at our current location, and many times there will be several animals in the same cage or kennel. There is no separate area for prospective adopters to interact with individual animals. However, we have found success teaming with partner agencies who specialize in animal adoption.

We rely on our numerous rescue partners to decide which animals are going to make the best pets for people. Once they pull animals from our shelter, they quarantine them for at least two weeks to make sure they are healthy. Spay/neuter procedures will also take place while the animal is in care of the rescue, along with many other standard health tests for conditions such as heartworm or feline leukemia. By adopting out animals in this manner, we see less than 1% of animals return to the shelter.

13. Who can bring an animal to the animal shelter?

Individuals who live inside the city limits of Springfield, Missouri can bring a dog or cat to the shelter. You must bring proof of residency. The animal must also be from inside the city limits. There is a $20 fee for surrendering animals. Please call (417) 833-3592 in advance to verify that there are openings for cats.

▼

Birth & Death Certificates

Show All Answers

1. How can I get a birth certificate?

If you were born in Missouri and you are in the area, you can come into this office and get one. You can also mail us a check for $15 for each certificate you want made out to "City of Springfield". Our address is 227 East Chestnut Expressway, Springfield, MO 65802. If you mail the form in, it must be notarized before you mail it in. If you reside in another state, you may order one by computer through VitalChek and charge the fee to a major credit card.

2. How can I get a death certificate?

If the death was in Missouri and you are in the area, you can come into this office and get one. You can also mail us a check for $13 for the first and $10 for each additional certificate for the same person ordered at the same time. Our address is 227 East Chestnut Expressway, Springfield, MO 65802.

If you mail in the form, it must be notarized. If you reside in another state, you may order one through VitalChek and charge the fee to a major credit card. VitalChek

3. How long does it take to receive a birth or death certificate?

Once the form is received and paid for, it is printed while you wait. The time is approximately 2 to 5 minutes. For birth certificates, allow 2-3 weeks from the date of birth for processing.

4. Is the first certificate free?

No. Each certificate costs $15.

5. What payment methods are accepted?

You may pay with cash, check, money order, or credit card (Visa, MasterCard or Discover).

6. Where do I go to get my birth certificate interpreted from Spanish to English for a driver's license?

You take the original certificate in Spanish to the License Bureau. They will send it off to Jefferson City and it will be interpreted there and then returned to you along with your driver's license.

7. How can I get my child's last name changed? I am married to the father now and want to put his name on it and have the child's last name changed to his.

You must call Jefferson City Legal Department at (573) 751-6378 and ask them to send you papers to legitimize the birth and add father's name to the certificate.

8. How do I add the father's name to my child's birth certificate? We are not married but we want to add his name.

You can do this by calling Jefferson city (573) 751-6378 for a Parental Affidavit or by getting one from your local Health Department Vital Records Office. This must be signed by both, mother and father, in front of a Notary or witnesses and sent to Jefferson City Legal Department. The address is:

Missouri Department of Health and Senior Services
P.O. Box 570
Jefferson City, MO 65102

9. There is a misspelling on my child's certificate, what do I do?

Local health department offices only have printing capabilities; all editing must be done through the main vital records office in Jefferson City (573-751-6387).

10. How can I get the father's name off of my child's birth certificate?

This can only be done with a court order signed by a judge. Call Jefferson City Office for further directions (573) 751-6378.

11. I have a copy of my birth certificate but it does not have a raised seal on it. Can you just stamp the seal on it for me?

No, but if you were born in Missouri, we can issue you a new certified copy with the state seal on it for $15.00.

12. I am doing a genealogy study, do you have records in your office I can come in and look at?

No, our office only has access to computerized birth certificates back to 1921 and death certificates back to 1980. We can issue only a computer copy with a state seal. For a more complete copy for genealogy, write to Missouri Department of Health and Senior Services, P.O. Box 570, Jefferson City, MO 65102. Their records have more information for genealogy and they will do a five year search and send you the certificate for $15.00. Be sure to ask for a photostat copy.

13. I need a long form birth certificate that shows I have American Indian heritage. Where can I get one?

Photostat copies of Missouri Birth Certificates can be ordered from Missouri Department of Health for $15.00. The address is P.O. Box 570, Jefferson City, MO 65102.

14. I have had a baby at home. How do I get a birth certificate made?

If the birth took place in Missouri, you will need to contact the state office in Jefferson City, Missouri for the paperwork to create a birth certificate. The phone number is (573) 751-6378. When it is put into the computer, you can obtain a certified copy of the birth certificate from our office for $15.00.

If the birth took place in another state, you must obtain your form and file the birth certificate through that state.

15. Do I need my birth certificate to get a social security card?

Only if you are getting your social security card for the first time. For more information, call the Social Security Office for further instructions at (877) 850-7824.

16. Why do I need to purchase a birth certificate?

Certified copies of certificates are needed for many reasons including insurance, school enrollment, driving permits and renewal of licenses and passports.

17. Can I use VitalChek to order a certified photostat copy of a birth or death certificate?

Yes. You must use only the Jefferson City site in VitalChek. When entering the birth or death information into the VitalChek order form, make sure to type "Long Form" into the "Reason" section. This will let them know that you want a certified photostat copy of the original birth or death certificate.

18. Where do I get an "APOSTILE"?

At the Secretary of States Office. The address is 149 Park Central Square, Springfield, MO 65806 and the phone number is (417) 895-6330. The fee is $15.00.

19. What do I need to get my birth certificate?

You will need a photo ID. If you do not have a photo ID, you will need two forms of ID. Some examples are social security card, a piece of mail with your name and address, a paystub, car registration, voter registration, insurance card, credit card with your picture and name, yearbook with your name and picture or a speeding ticket.

20. Who can get a death certificate?

A close relative can obtain a certificate. If you are not related, you have to have a legal reason to get a copy.

21. Who can get a birth certificate?

A first degree relative of the person up to but not including cousins. If you are the father and your name is not on the birth certificate, you have to have court papers showing you have custody of the child. If you are not a relative, you have to have court paperwork showing you have custody of the child.

22. I filled out the form at the hospital. Why haven't I received a birth certificate?

The paperwork filled out at the hospital provides the information for the hospital to submit to Jefferson City to create a certificate. Purchasing a certificate is a separate process through the health department.

▼

Citizens' Tax Oversight Committee

Show All Answers

1. Why was the Citizens' Tax Oversight Committee formed?

The Citizens' Tax Oversight Committee was formed at the suggestion of a citizen in January 2010. The original purpose of the Committee was to provide oversight of the 3/4-cent Pension Sales Tax to ensure that 100% of the revenues received by the city from this tax are deposited into the city’s Police / Fire Pension Fund as promised. The scope of the committee was later expanded to include oversight of the Level Property Tax, the most recent 1/2-cent Transportation Sales Tax and the 1/4-cent Sales Tax for Capital Improvements.

2. When does the committee meet and are the meetings open to the public?

The Committee meets at 5:30 p.m. the 3rd Tuesday of the month in February, May, August, and November in the Busch Municipal Building, 840 Boonville Avenue. Meeting dates can be confirmed by reviewing the city’s weekly calendar and choosing "Public Meetings" or by calling the City Clerk's Office at 417-864-1442.

3. Does the committee approve the projects that are funded from the special sales taxes?

No, the committee does not determine the projects funded by each tax. The project list for each tax is recommended by city staff based on input from a variety of citizen stakeholders, then is ultimately set by the City Council. The purpose of the committee is to make sure the tax dollars are spent for the same projects that were proposed to the voters.

4. Where can I find a list of current projects that are funded by the 1/8-cent and 1/4-cent sales taxes?

https://www.springfieldmo.gov/2243/Active-Projects

5. How does the committee determine if the tax revenue is spent appropriately?

At each quarterly meeting, the City's Finance Department staff presents reports on the Police/Fire Pension Sales Tax, the Hotel/Motel Tax, the Level Property Tax and the 1/4-cent Capital Improvements Sales Tax and the 1/8-cent Transportation Sales Tax. The quarterly reports show the revenue collected for each tax and the status of the projects funded by the tax. The quarterly reports can be obtained through the City Clerk's office by calling 417-864-1651.

6. Does the committee report to City Council?

Yes. The Chair of the committee reports to City Council twice a year.

7. Who can I contact if I would like to ask the Committee members a question?

You can send an email to the committee.

8. What is the sales tax rate in the City of Springfield?

The base sales tax rate is 8.1%. This includes state sales tax of 4.225%, the city sales tax of 2.125% and the county sales tax rate of 1.75%. The city sales tax rate of 2.125% includes a 1-cent General Sales Tax, 1/4-cent sales tax for capital improvements, 1/8-cent Transportation Sales Tax, and 3/4-cent Pension Sales Tax. In parts of the city there are special taxing districts such as Community Improvement Districts and Transportation Sales Tax Districts. In these special taxing districts, the sales tax rate will be higher.

9. Do the city sales taxes expire, or are they permanent?

The 1-cent General Sales Tax is permanent. All of the other City Sales Taxes expire or sunset. The 1/4-cent Sales Tax for Capital Improvements sunsets on Sept. 30, 2039, the 1/8-cent Transportation Sales Tax sunsets on March 31, 2041 and the 3/4-cent Pension Sales Tax sunsets on March 31, 2025.

10. Does the city collect sales tax from businesses located in the city?

No, the Missouri Department of Revenue collects sales tax for all taxing jurisdictions in the state. Based on local tax rates, the Department of Revenue sends the City of Springfield our share of the sales tax each month. The state provides the city a separate accounting of the 1-cent General Sales Tax, the 1/4-cent Capital Improvements Sales Tax, the 1/8-cent Transportation Sales Tax, and the 3/4-cent Pension Sales Tax.

11. How often does the state send the city sales tax revenue?

The state sends the city sales tax revenue monthly. Generally, the sales tax revenue is received two to three months after the consumer pays the sales tax at the point of sale. This delay is due to the processing time required by the State of Missouri.

▼

City Employment

Show All Answers

1. How do I apply for a job?

To apply for a job, go to www.springfieldmo.gov/jobs and click “Current Opportunities” to apply for full-time City jobs. If you are interested in a part-time/temporary or seasonal opportunity with the Parks Department, click Parks Temporary/Seasonal".

Perform a job search to find jobs that match your interests. Then click on the job title to view the job posting.

To initiate the application process, click the “Apply” button. The “Apply” button is located on the top right of the screen on a desktop, and at the bottom center on a phone or tablet.

2. I am a current employee of the City of Springfield. How do I apply for City job opportunities?

City employees can access City Jobs link via Cityshare or the Job Opportunities link on the City’s Job page to apply for City job opportunities. Employees will NOT have a separate internal access link like they did in iRecruitment.

3. How can I be sure my application was received?

Once you’ve submitted your application, you will see a confirmation message that you’ve successfully applied with the organization. To verify the status online, log into your account, and click on the “Application” tab.

4. What web browser should I use?

The City’s online application system is optimized and most compatible with the Internet Explorer web browser; however, it is also compatible with more recent versions of Firefox and Chrome.

To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:

Internet Explorer

Firefox

Chrome

5. When I try to create an account or update my email address, I receive the message "Email not available!" What does that mean?

If you receive this message, it means that there is an account associated with your email address. You may have previously applied with an organization that is a NEOGOV customer. You can retrieve your credentials by following the “Forgot Username” and/or “Reset Password” steps.

6. What if I share my email address with another person?

Every account must have a unique email address associated with it. If you share an email address with another person, and it is already in use on another account, you cannot use that email address on your account. You can request a new email address from a service provider (for example, Hotmail, Yahoo, Google), or use a work email address on your account.

7. Can I share my account with my spouse, relative, friend, etc.?

You may not share an account with another user.  To apply for positions, you must create your own account with your own specific contact information, applications, and application history.

8. I requested a reset password link but have not received it. How long does it normally take to receive this via email?

Password reset emails are sent immediately, but delivery can depend on your email provider. Check your spam/junk email settings/folder if you do not receive the email. Sometimes adding the [email protected] address to your contacts resolves this issue. If the email is still is not received after adding the email address listed above, please contact the technical support team at your email service provider to determine if the reset password email is being filtered out or blocked.

9. I need a new password, but no longer have access to the email address where the rest password email was sent. What do I do?

If you don’t have access to the email address listed on your account, you will need to contact the technical support team for assistance. For security reasons, the reset password email is sent only to the email address associated with your account. The technical support team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate.

10. Why I am unable to add an attachment to my application template?

To attach a document successfully, ensure that the document you want to attach is closed and then check the following:

Attachment Type	Check that your document is listed as the Attachment Type that the City of Springfield requires. For example, if the error message reads “The following attachment types are missing: Résumé,” check that your corresponding document’s Attachment Type is listed as Résumé and not Other, Cover Letter, or any other Attachment Type.
File Type	If you receive an error regarding the file type, check that you are attaching a file with a valid (acceptable) file extension.
File Size	Attachments that are larger than ten (10) megabytes are not accepted. If your file is larger than five (5) megabytes, you should reduce the file size. If you are still unable to attach the file after following these steps, try deleting the cookies from your web browser or attempt to attach the file from a different web browser.

11. Can I make updates or corrections to my application?

You cannot make changes or corrections once you certify and submit your application. If you forgot to add attachments to your application, to ensure the Human Resources Department receives any additional uploaded documents, you must submit a new application.  When submitting a new application, if you receive an error message stating you are not allowed to apply again or if the position has closed, you may want to contact the Human Resources Department directly. 

You can update the contact information on your profile at any time. To update your contact information log into your account and click on “Account Settings > Edit.” These changes are updated with the organization automatically.

12. I am trying to submit/confirm my application, but I am unable to proceed. The system keeps taking me back to the application steps. Why is that?

In order to submit the application successfully, all required fields, questions, and attachments must be supplied.  If you see a red exclamation mark next to a section, please click on the section to complete missing information.

For example: 

Also, check for red text within the section indicating what information is missing.  Ensure that all questions marked as required (designated by an asterisk *) have been answered.

For example:  

If you did not answer some of the questions because they did not apply to you, but the question is required, you must type “N/A” into the text box.

For example, if the question is: “If you answered yes to the question above, please explain.” and you answered “No” to the previous question, type in “N/A”.

Once all questions have been answered and all documents have been successfully attached, you are able to submit your application.

13. How do I find the status of my application and what does my status mean?

Once you are logged into your account, click on “Applications & Status”.

You may view all of your submitted applications and the status of each application. If you still have questions regarding your status after viewing this page, you should contact the Human Resources Department.

Application Received

Confirms you have submitted a complete application and the system recognizes the application.

Application In Review

Your application is being reviewed by the selection team.

Eligible

Your name has been placed on an Eligible List and you are among a group of applicants who may be considered for this position. A list of top candidates on an Eligible List is forwarded to hiring managers for selection.
An Eligible List is typically active for a minimum of six months, but can be extended by the Human Resources Department.

Interview

You will be notified to participate in an interview. You will receive a corresponding email with specific details about the interview.

No Longer Active

Your application for a specific position is no longer active. If the position is posted again, you must reapply to be considered. 

Offer Made

Confirms you have received a contingent job offer, but the offer process has not been finalized.

Processing

Confirms you have submitted a complete application.

Qualified

Status for Contract/Temporary/Seasonal applicants ONLY; you are among a group of applicants who may be considered for this position.

Skills Testing

You will be notified to participate in skills testing. You will receive a corresponding email with specific details about the testing.

Written Exam

You will be notified to participate in a written exam. You will receive a corresponding email with specific details about the exam.

14. I missed the application deadline. Can I still apply?

Once a job's closing date (deadline) has passed, no applications will be accepted.  Please visit www.springfieldmo.gov/jobs and apply for new job postings as they become available. If you  have started an application but have not completed it, be sure to  complete it before the application deadline.

15. How does the Human Resources Department determine if I qualify for this job?

Generally, a Human Resources Specialist will review the application materials for primarily for two reasons:

• To determine if a candidate's education and experience qualifies him/her to participate in a written exam and/or interview.
• To evaluate a candidate's education and experience and determine if he/she is qualified to do the job.

In either case, it is very important that you complete the application materials thoroughly. Do not type "see resume" in the online application fields. Applications may not be considered if incomplete.

Your qualifications will be evaluated based on the information you provide in your application materials. Therefore, be sure to include paid and voluntary work experience that is pertinent. Also, include any other information that is relevant to the job, such as licenses, certification and any other applicable special qualifications.

Be aware that qualifications above the minimum requirements may be necessary to qualify in order for you to proceed to the next phase of the recruitment process based on the quality and quantity of applicants. Higher screening criteria may include:

• Additional educational requirements
• Additional years of required experience
• Specific licenses or certifications

Recency and stability of experience are also frequently considered.

16. Does the City require drug testing, background checks, credit checks, etc.?

The City of Springfield conducts pre-employment drug testing on all applicants that are made contingent job offers. All job offers are contingent upon successfully passing the later phase of our pre-employment screening process which may include:

• a mandatory pre-employment drug test
• a criminal background check
• credit check
• references

17. Is there anything that I can do to prepare for an oral exam / interview?

Be prepared by finding out as much as you can about the position.

1. Review the job description.
2. Be prepared to talk about your past experience, education, skills, and abilities as they relate to the position. Past experiences can include customer service, high public contact, and other related experience applicable to the position of interest. Don't forget related educational experiences!
3. Be sure to fully explain your skills and abilities even if the interviewer is familiar with your background and resume. Don't assume that an interviewer will just know that you are the best candidate.
4. If you do not hear or understand a question, ask the interviewer to repeat it.
5. Practice before the interview. Anticipate questions you may be asked and practice answering them out loud prior to the interview.
6. Dress appropriately - always be well groomed.
7. Be prompt - plan to arrive early for the interview to allow time to find parking, to locate the appropriate office, and to complete any necessary paperwork.
8. Remember to maintain good posture and body language.
9. Finally, just try to relax.

▼

Community Health & Epidemiology

Show All Answers

1. How can I have my well water tested?

Water samples may be dropped off for testing Monday through Wednesday from 8:00 am to 5:00 pm, and Thursday from 8:00 am to 3:00 pm, excluding holidays, at the Harold K. Bengsch Building:
227 E. Chestnut Expy.
Springfield, MO 65802

Call the laboratory at (417) 864-1673 for testing schedules during holiday weeks.

2. Do you offer HIV / AIDS testing?

The Health Department's in-house clinic provides confidential testing and treatment for sexually transmitted diseases and confidential / anonymous HIV testing at no cost to the client. View the following webpage to find additional information. HIV and AIDS Information

▼

DEI

Show All Answers

1. Sample question

Sample answer

▼

Election FAQs

Show All Answers

1. When is the election?

April 4, 2023

2. What is being proposed?

The City of Springfield will have three measures on the April 4 municipal ballot. The first measure will ask Springfield voters whether to repeal the existing 5% tourist lodging tax and replace it with a licensing tax at the same 5% rate for hotels, motels and tourist courts and add short-term rentals (Airbnbs, Vrbos). The other two measures are amendments to Springfield’s City Charter. 

 

3. What does the current hotel/motel tax fund? What is proposed to be funded?

4. Why are there proposed changes to the hotel/motel tax?

Removing the sunset and modifying the tax structure would increase funding for sports and arts and cultural tourism that attract overnight travelers and continue the funding into the future. The demand and use of short-term rentals has rapidly increased in popularity and directly competes with hotels which currently collect and pay the lodging tax. This change would be applied to all transient guests, including hotel/motel/tourist courts/short-term rentals.
 

5. What is the proposed change to the hotel/motel tax?

What is proposed is to replace/consolidated the current three-tier 5% licensing tax collected from hotels, motels and tourist courts, removing the sunset on one portion (2.5%) of the tax. The proposed replacement tax would continue at the same 5% rate, but also be collected from short-term rentals (Airbnb, VRBOs, etc.). 

6. What is the history of the tax?

• 2% Lodging Tax approved in 1979

• 2.5% additional approved in 1998

• .5% additional approved in 2004
 

In 1979, the City of Springfield, Missouri enacted in Chapter 20 of the Springfield City Code, a section imposing a tax on “every person engaged in the business of renting, leasing, or letting living quarters, sleeping accommodations, rooms or a part thereof, in connection with any hotel, motel or tourist court”. The taxpayer under this original lodging tax was required to remit to the City a license tax equal to “2%  of the gross rental receipts derived from or paid by transient guests for sleeping accommodations,” with a minimum license tax of five dollars per quarter-annual license.

In 1998, the voters of the City approved a ballot measure to increase the lodging tax using the following language: Shall the City of Springfield increase the tax paid by guests using hotels, motels, and tourist courts for sleeping accommodations from two (2) percent to four and one-half (4 ½) percent to promote recreation, education, tourism and the local economy in order to carry out the recommendations of the Vision 20/20 Citizen’s Committee and the Commission on Travel and Tourism by developing Civic Park, constructing an indoor ice facility and making capital grants available for projects to assist not-for-profit organizations who promote these activities such as the Discovery Center, the Gillioz and the Landers Theaters, Dickerson Park Zoo and the American National Fish and Wildlife Living Museum and Aquarium with the tax increase to end with the last debt service payment?  

7. What are short-term rentals?

A short-term rental is the rental of a furnished living space with fewer than nine bedrooms available for short periods of time, from a few days up to thirty days. Short-term rentals are also commonly known as vacation rentals and are considered an alternative to a hotel. 

8. Are short-term rentals taxed in other cities?

Short-term rentals are taxed and licensed just like hotels/motels and motor courts, in many other cities. 
 

9. When would this tax sunset?

Currently, 2.5% of the tax is scheduled to sunset when the last debt service payment of the Jordan Valley Ice Park has been paid (projected to be in 2028). If passed, this initiative would eliminate the sunset completely. 

10. What is the City Charter?

Springfield’s City Charter serves as Springfield’s constitution. It was adopted in 1953. Any amendments to the charter require a vote of the people it serves.

11. Why are changes being proposed?

Proposed changes include language related to human resources and hiring and reducing the time required for contract approval. 

12. What changes are proposed to the contracts/bidding process?

This ballot measure proposes an amendment to section 2.16 of the City Charter, pertaining to contracts and bidding and would allow the City Council to approve acceptance of a bid and entry into a contract with the successful bidder in a singular City Council meeting. 

Passage of this amendment would reduce the time to award bids and contracts by at least two weeks, which may increase the number of bidders

This amendment would in no way change adopted bidding requirements. If approved, this Charter change would go into effect upon passage.

13. What is likely the result of proposed changes?

Reducing the approval time improves the City’s ability to fit a project into the construction season. With the complexity of Public Works projects (right of way acquisition, utility conflicts, federal approvals, etc.), it can be difficult to start the project as early in the construction season as possible. Some items such as asphalt paving, come late in the project and cannot occur once the weather gets too cold.  In those cases, finishing the projects may be delayed until the following spring. Avoiding the delay can potentially reduce costs.

Decreasing the approval time could attract more bidders  with the current challenges with the supply chain. Once the contractor submits a bid, they are at risk to changes in pricing for the materials needed for a project. Shortening the approval time may reduce the risk of commodity prices going up and make it more attractive to bid a project.

 

14. What changes are proposed to the City's human resources/hiring process?

Several wording updates are proposed throughout the Charter, such as replacing the word “Personnel” with “Human Resources.”

Additional proposed edits would allow the City to provide a reasonable hiring preference to all honorably discharged veterans who served active duty.

Also, updated language would delegate authority to the Human Resources director to remove certain categories of employees, revising the description of “classified employees.” 

The ballot measure also addresses protocols for former employees requesting reinstatement to their former position and provides a possible option for the director of Human Resources to waive the testing requirement when they seek reinstatement in less than one year.

15. Why are changes being proposed?

Several of the proposed changes in this section are considered “housekeeping” items to update the Charter language. Additional changes would add definition, provide flexibility and in general adjust hiring and employment processes.

▼

Environmental Health

Show All Answers

1. Who can I contact about trash or garbage that is piling up?

Disposal of garbage in Springfield and Greene County is the responsibility of the property owner, and all trash pick-up within the city and county is handled by private hauling companies, not local governments.


Complaints about unattended garbage inside the City of Springfield can be directed to the City's Public Information Department at (417) 864-1010 or via an online form linked below. The city's Building Development Services Department is responsible for inspecting and enforcing such complaints. If BDS inspectors find a potential health issue such as rodents or other pests, they will contact the health department for a follow-up. Complaints in unincorporated Greene County should be directed to the County's Planning & Zoning office at (417) 864-4005.

Here are some questions you will need to answer if you file a complaint about trash: What is the exact street address of the property in question? Can inspectors view the trash from the public right-of-way without having to trespass? If not, would the person filing the complaint be willing to let the inspector onto their property so the inspector can see what they see?

Citizen Service Request Online Form

2. What can I do about black mold in my residence?

Not all dark or black-colored mold is the kind of mold that might make someone sick. While certain molds are toxigenic, meaning they can produce toxins (specifically mycotoxins), the molds themselves are not toxic, or poisonous. Hazards presented by molds that may produce mycotoxins should be considered the same as other common molds which can grow in your house. There is always a little mold everywhere - in the air and on many surfaces. There are very few reports that toxigenic molds found inside homes can cause unique or rare health conditions.


There are no laws or codes specifically dealing with mold in rental properties. There are rules about structural and/or safety issues that could lead to mold (such as a hole in exterior walls or leaking roofs) but not the mold itself. It would be a matter between the tenant and/or the landlord, and if there’s a problem between them it would become a civil matter for the courts. Our advice on these issues is to get plenty of photo documentation and conduct all correspondence in writing. If you do wish to file a complaint, the best place to do so is with the City’s Public Information Department by calling (417) 864-1010.


In most cases mold can be removed from hard surfaces by a thorough cleaning with commercial products, soap and water, or a bleach solution of no more than 1 cup of bleach in 1 gallon of water. Absorbent or porous materials like ceiling tiles, drywall, and carpet may have to be thrown away if they become moldy. If you have an extensive amount of mold and you do not think you can manage the cleanup on your own, you may want to contact a professional who has experience in cleaning mold in buildings and homes. More information from the Centers for Disease Control can be found at the link below.

CDC Facts About Mold

▼

Farmers Market Permits & Information

Show All Answers

1. Do I need a Farmers Market Permit if I prepare my non-potentially hazardous baked goods at home?

No, if you bring them to the market already portioned, covered, labeled or wrapped in the way you want to give to the consumer.
Yes, if you bring them to the farmers market and cut/prepare/portion these baked goods into sample size portions to give out to the customers.
If you plan to sample baked goods, it is best for you to portion these food items into individual containers at home and bring to the market ready to hand out. If you plan on doing any preparation at the market cutting, mixing, cooking, etc. you will need to obtain the Farmers Market Permit.

2. Do I need a farmers market permit if I offer whole individual fruits or vegetables to sample as ready-to-eat foods?

Yes. If you are offering individual whole fruits as a ready-to-eat, then you must obtain a farmers market permit. This action requires correct washing of the fruit or vegetable and correct sampling methods must be followed. Example include, but are not limited to: grapes, cherry tomatoes, whole apples, whole strawberries, whole blue berries, whole black berries and whole raspberries. Farmers market permit

3. Do I need a farmers market permit if I sell a non-potentially hazardous food that I prepare at home (fruit jams/jellies or honey) and offer samples by using disposable plastic spoons?

No.

4. Do I need a farmers market permit if I am already permitted as a permanent food establishment that wishes to attend and prepare food at the farmers market?

No. You will however be required to have the same essentials that all other vendors who have obtained the farmers market permit (such as – temporary hand washing station in the immediate area of food preparation, wash/rinse/sanitize capabilities, mechanical hot and/or cold holding, time control policy and documentation if used, and multiple sets of utensils and gloves to properly handle ready-to-eat foods.

If you are a permitted food establishment outside of Greene County, you will need to provide a copy of your current food permit as well as your most recent inspection report. Food establishments outside of Greene County must contact the health department several days in advance to review and ensure the essential requirements can be met.

5. I am a farmers market manager and I’d like to have special guest chefs at our market to highlight the preparation of certain seasonal food items. Do I need a farmers market permit?

Yes. This permit will represent the entire farmers market, and a member of the farmers market management must attend the Farmers Market Food Safety Class (however, that person is not required to be present with the guest chef during the food preparation). It is entirely up to the farmers market management as to whether or not they will require the guest chef to attend the Farmers Market Food Safety Class. However, we strongly encourage the guest chefs to do so, in order to be familiar with the farmers market requirements that may differ from their normal food service setting. Food Safety Classes

6. What is a “non-potentially hazardous food?"

Examples of “non-potentially hazardous foods” that are commonly found at farmers markets include, but are not limited to: dry baked goods, cookies, brownies, breads, trail mixes, granola, dried spice mixes, cake mixes, cookie mixes, popcorn, nuts.

7. What is a “potentially hazardous food?"

Examples of “potentially hazardous foods” that are commonly found at farmers markets include, but are not limited to: cream pies, meringue pies, whoopie pies, pumpkin pies, eggs, meats, cream cheese frostings, cream cheese mixes/dips, cooked vegetables, cooked pastas, cooked couscous, soft/semi-soft cheeses, and foods that must be kept hot or cold to restrict the growth of bacteria.

8. Do I need a farmers market permit if I plan on selling my fruits and vegetables in bulk, whole and uncut?

No.

9. I want to sample my whole and uncut fruits or vegetables at the Market. Do I need a Farmers Market Permit to do that?

No. Whole and uncut fruits and vegetables that are offered to the public in ready-to-eat form must be cleaned prior to offering as a sample. We recommend that the vendor thoroughly clean their fruits or vegetables at home. Furthermore, once these ready-to-eat fruits or vegetables that are clean and ready to eat, they must be offered as a sample just like any other food sample at the market (individually portioned and covered).
This only applies to whole uncut fruits or vegetables that you plan to offer as a ready-to-eat sample at the Market. It is understood that the bulk of your produce that you bag up and give to your customer, after they have sampled your whole uncut fruit or vegetable, is not being offered to the customer as ready-to-eat and it is implied that the produce will be washed prior to consumption at their residence.
*****If you wish to cut, slice, peel, or prepare your fruit or vegetable at the Market, then you will be required to attend the Farmers Market Food Safety Class and obtain the Farmers Market Permit.

▼

Fire FAQ

Show All Answers

1. What do the different colored helmets represent?

All chief officers wear white helmets, captains wear red, truck operators and firefighters wear black, rescue technicians wear yellow and our probationary firefighters wear blue.

2. Why did a fire engine come when I requested an ambulance?

Springfield firefighters are first responders to most medical calls. In most cases, fire engines are able to arrive more quickly than an ambulance. All Springfield firefighters are all licensed as EMT-B providers. This mean they are able to provide basic life support until an ambulance arrives.

3. Why do I frequently see a fire engine at the grocery store?

Springfield firefighters are required to pay for and prepare their own meals. When you see them at the grocery store, they are most likely shopping for their food for the day. Not to worry, even while at the store, firefighters are still prepared to leave when called to an emergency.

4. How do you manage to organize the chaos at a fire?

When responding to emergency events, the Springfield Fire Department utilizes the Incident Command System (ICS) to organize the command structure. The ICS brings order to the "chaos." The person in overall command of the incident is the Incident Commander (IC).

5. What is the difference between a truck and an engine?

Engines are the most common type of apparatus on the Springfield Fire Department. Engines are equipped with a fire pump and water tanks of varying capacities. These vehicles also carry a large amount of fire hose in various diameters. Engines also carry an extension ladder, a straight roof ladder, and a folding attic ladder.

Engines carry enough self-contained breathing apparatus (SCBA) units for each crew member, hand tools for forcible entry, rescue and ventilation tools and emergency medical car equipment, including an automated external defibrillator (AED).

The crew of an engine company consist of a company officer (captain), apparatus driver (equipment operator) and one to two firefighters. At a fire, the main function of an engine company is to extinguish the fire as quickly as possible utilizing water streams generated from the fire pump on the engine.

Engine companies also respond to medical emergencies, which make up a majority of our calls.

Ladder trucks or truck companies are strategically positioned around the city to respond to fire calls, motor vehicle accidents, medical emergencies and service calls. These large trucks consist of a hydraulically operated aerial device, usually 100 feet in length, many with platforms for safety, fire suppression and rescue operations. These platforms can hold up to 4 people. A truck can be utilized to reach up to six to eight stories of high-rise buildings. Trucks can also be utilized to deliver master water streams on a fire of up to 1,500 gallons per minute.

Trucks carry a wide assortment of equipment including a full compliment of hand-raised ground ladders, ranging from 10 to 35 feet in length. Several power saws are carried for forcing entry and ventilation. Trucks carry salvage covers that are used to cover undamaged furniture and fixtures during firefighting operations. Additionally, trucks carry hydraulic extrication equipment, commonly referred to as the "Jaws of Life", which can be sued to extricate victims trapped in vehicle accidents or collapse situations. Engines carry enough self-contained breathing apparatus (SCBA) units for each crew member, emergency medical car equipment, including an automated external defibrillator (AED).

Currently, engine companies are housed at Fire Stations #1, 2, 4, 5, 7, 8, 9, 10, 11 and 12.

The crew of a truck consists of a company officer (captain), apparatus driver (equipment operator) and one to two firefighters. At a fire scene, truck companies perform a multitude of duties including forcible entry, search and rescue, ventilation, salvage and overhaul, master water stream operations and with its aerial ladder, the truck provides access to upper floors of a structure. At some fires, it may be necessary for a truck to perform all of these duties, while at others, only some of them.

Currently, truck companies are housed at Fire Stations #2, 3, 6, and 10.

The Springfield Fire Department also operates two rescue units, based at Fire Stations #1 and #8. The truck contains hydraulic extrication equipment, power saws, hand tools utilized for forcing entry and rescue. Rescue trucks contains self-contained breathing apparatus (SCBA) for each rescue specialist assigned to the units. In addition, they contain ropes and harness equipment for high-angle rescue, salvage equipment, emergency medical equipment, and an automated external defibrillator (AED). Rescue 1 also has a water pump, a full load of fire hose and a water tank for fire fighting capabilities.

Typically, the rescue specialists are responsible for the removal of victims from areas of danger or entrapment.

Rescue 1 is equipped with a company officer (captain) and at least 3 rescue specialists. Rescue 8 is equipped with 2 rescue specialists.

▼

Fire Services

Show All Answers

1. We also provide the following services:

Emergency fire protection

▼

Firefighter Information

Show All Answers

1. I want to be a Springfield Firefighter. What are the minimum qualifications for the position?

To prepare to become a City of Springfield Firefighter you must first meet the minimum qualifications.

Minimum requirements to becomes a City of Springfield Firefighter include the following:

• Age 18 or older
• Excellent physical condition
• High School graduation or G.E.D.
• No felony convictions
• No serious misdemeanor convictions for the past five years
• Vision requirements: Correctable to 20/30

Candidates must submit copies of supporting documentation for one of the following qualifications:

• 36 hours accredited college hours (transcript) OR
• EMT-B (license) OR
• Firefighter I & II (certificates) OR
• Two years active military service with honorable discharge (DD214)

2. I missed the last posting for Firefighter. When will you accept applications for this position again?

We accept applications for Firefighter only during the posting period. Make sure and submit an application by the posted deadline. Applications will not be accepted once the posting has closed.

3. I already have my Firefighter I & II and my EMT-B. Do i still need to go through the entire Springfield Fire Department Academy?

Candidates who already have their EMT license will not be required to go through the EMT portion of the academy. They will complete all other portions of classroom and practical training but will be assigned to a station while the EMT portion of the academy is conducted.

All new Firefighter employees will complete the Firefighter I and II training even if they have previously taken the courses. Employees who already have FFI and FFII certificates will not be required to take the exam again.

4. When do you hire Firefighters?

Candidates are hired as openings become available in the department due to resignations or retirements. There is no way to predict when these positions will need to be filled.

5. How many Firefighters will you hire?

There is no set amount of Firefighters hired each year. That depends entirely on turnover in the department. New positions are rarely created, so candidates are usually hired to replace Fire personnel who resign or retire.

6. I do not live in Missouri. Can I still apply?

We welcome out of state applicants. We encourage applicants who will be traveling to Missouri to be aware of our hiring process. Candidates who have the National Registry EMT can apply for a Missouri EMT-B by submitting an application and paying a fee.

7. I do not have Firefighting experience. Do I still qualify?

There is no requirement stating candidates must have experience as a Firefighter. Firefighters will benefit from additional training once hired to the position.

8. What is the process for hiring Firefighters?

The Firefighter selection process typically takes place once per year. Each year the exact dates will vary slightly. We will post the announcement on this website and on our telephone hotline numbers. The sequence for the process includes: accept applications, written exam, physical agility test, first interviews, second interviews. After the entire process has been completed, only applicants who satisfactorily complete the entire process will be considered eligible candidates. The list of eligible candidates remains in effect until a new list is established at the completion of the next process - typically the same time the following year.

9. Do I have to pass a physical if I'm offered a position?

Yes. If a conditional offer of employment is made, the candidate must satisfactorily complete a full medical physical examination. In general, candidates should be in excellent physical condition and meet vision requirements, correctable to 20/30.

10. Does the City of Springfield provide the necessary training?

The City of Springfield Fire Department Training Division does provide extensive training to newly hired Firefighters. New employees must satisfactorily complete the classroom and practical training and station duty assignments during their probation period. The training department now provides Firefighter I and II and EMT-B courses as part of the training academy.

11. I have a criminal background. Can I still become a Firefighter?

The Springfield Fire Department is very selective when hiring new Firefighters. The most desirable candidates will possess a clean criminal record and meet all of the other requirements. Candidates who have a serious misdemeanor conviction within the past 5 years or a felony conviction will not be considered eligible for the position.

12. I cannot remember all the dates of my traffic violations or other criminal convictions. Do I still need to include them?

Absolutely. The city is looking for full disclosure of criminal background regardless of how long ago or what state the activity was recorded. It is up to the candidate to be aware of his/her own record and provide accurate information. If undisclosed information is discovered during a background investigation it could disqualify a candidate for employment with the city.

13. I do not have a High School diploma or GED. Can I still become a Firefighter?

No. A minimum qualification for the position of Firefighter specifies that candidates must have graduated high school or obtained a G.E.D.

▼

Food Inspections

Show All Answers

1. How do I submit a restaurant complaint?

Enter a service request on our website at the link below. Please provide as much detail as possible about your experience at the restaurant. If you suspect you have food poisoning, please be ready to provide a personal food history of your last 6 meals consumed. If key information is not provided (day, time, what was consumed, and onset of illness) we may not investigate your complaint. Service Request

▼

Garage Sales

Show All Answers

1. Do I need to contact anyone before I have a garage sale?

You should contact the Finance Department's Licensing division at 417-864-1617 to register your garage sale with the City of Springfield. The permit is free but must be obtained before your garage sale begins.

2. How can I advertise my garage sale?

Garage sale signs may be placed in your yard or in your neighbor's yard (with his or her agreement), but they should never be placed in the city's right-of-way (on streets signs, utility poles, between the sidewalk and the curb, and so on). Also, no garage sale signs should look like traffic signs. Garage sale signs may be purchased at several locations throughout Springfield.

3. How often can I have a garage sale?

You may have two garage sales within a 12 month period. Each sale should last no longer than 3 days.

4. Is there a fee to register?

No, there is no fee to register your garage sale.

5. What about charitable organizations?

Charitable organizations that would like to have a garage sale must call the licensing division to receive an application. All of the same guidelines apply, except regarding what may be sold at the garage sale.

6. What can I sell at my garage sale?

You may legally sell your own items at your own garage sale. You should sell only used, accumulated items, not items purchased for resale.

7. Why are there guidelines for a garage sale?

The City of Springfield passed an ordinance for garage and yard sales for the benefit of the citizens. The main concern is when neighborhood problems arise because of garage sales. Another main concern is that of resale. The ordinance clearly states that a garage sale may not be used to sell items purchased for resale.

▼

Hazelwood Cemetery

Show All Answers

1. What are the hours at Hazelwood Cemetery?

The cemetery is always open. The office is open Monday-Friday, 9 a.m. - 4:00 p.m. During Memorial Day weekend only, the Hazelwood office is open Saturday, Sunday & Monday to assist those visiting the cemetery, providing maps, directions, lot sale information, etc.

2. What is the cost of a grave space?

See Current Price Sheet

3. How much does a burial cost?

See Current Price Sheet

4. When are the annual clean up dates?

The second week of March, June, and September. Any items or arrangements you wish to keep needs to be removed prior to and replaced after the first week of the indicated months.

5. Can I look up a grave location on this website?

Not at this time. Call our office at (417) 891-1660 and we will be happy to assist you. There are sites on-line that may be helpful (ie: www.FindAGrave.com) but we cannot guarantee the accuracy of the information they provide.

6. Do I need an appointment ...

1. If I have an immediate need for a grave space to bury my loved one? No,  we are happy to assist any immediate need to purchase spaces without an appointment.
2. To purchase a pre-planned grave space?  An appointment is appreciated to ensure someone will be in the office to assist you. Call (417) 891-1660
3. To inquire the location of a gravesite?  No, the office is open Monday - Friday, 8am - 4:30pm
4. To make Genealogy requests?  Genealogy requests are preferred by appointment to allow time to assist you in your research.  Call (417) 891-1660
   
   
   

7. What are the rules and regulations concerning monuments?

Download Rules & Regulations

8. I don't have a printer. Where can I get a map of Hazelwood?

1642 E. Seminole, at Hazelwood Cemetery office, located inside the cemetery. Turn left on 10th Street and go in the small brick building.

9. When was Hazelwood purchased by the City?

The City of Springfield purchased the original 80 acres in 1867 from the Hazeltine & Woods families. Immediately following, 15 acres were sold to the federal government for the creation of the National Cemetery for our fallen soldiers. 

10. Can I plant flowers/shrubs around my loved one's gravesite & monument?

All plantings must be approved by Hazelwood Administration office. SHRUBS AND ROSE BUSHES ARE NOT ALLOWED. Persons wishing to plant trees must obtain a tree permit from the Hazelwood office.

11. Can I bring my pet to the cemetery?

Dogs are not allowed.
Per City Ordinance Sec. 30-37.: Dogs prohibited.
"It shall be unlawful to bring or allow any dog onto the property of the Hazelwood Cemetery at any time without prior approval. This section does not apply to a guide or assistance dog used by a handicapped person; however, the guide or assistance dog must be properly leashed." (G.O. No. 5100, § 1, 7-23-2001)

12. Who's Who ? Are there any notables buried at Hazelwood?

There is not ONE UNIMPORTANT person buried here, but there are several whose names you might recognize:
John Polk Campbell - (founder of Springfield)
Sempronius Boyd - (City Attorney, Mayor of Springfield, Congressman, Colonel in the Civil War, Circuit Judge, and Consul to Siam [now known as Thailand])
Payne Stewart (famed golfer ) Cenotaph only
Lester E. Cox (Radio & TV station owner, huge contributor of the Burge School of Nursing and hospital leader.)
Herbert & Melba Leonard - (Springfield’s Steak n Shake)
Don and Betty Wessel - (Don Wessel Honda)
Gee “The Captain” Leong – (Made Springfield’s Cashew Chicken what it is today!)
Harry Cooper – (Founder of Harry Cooper Supply Company )
James M. Graham - (Grahams Rib House & Motel [African/American business owner, circa 1950s-1960s} )

Just to name a few…

▼

HOME Program

Show All Answers

1. Can the city loan me the funds to buy a rental house or vacant land?

No. Loan funds from the HOME program can be used only for renovations or new construction of rental housing.

2. Is it ok if I already have a loan on the property when I apply for a city loan?

Yes. The city can take a second lien (deed of trust) behind a conventional lender (but not an individual) so long as the property appraises for a value on an "as-improved" basis sufficient to cover all debt on the property. If the property is seller-financed or another individual holds the first deed of trust, then they would be asked to subordinate their lien to a potential city loan during the application process.

3. Can I do the work myself and be the general contractor?

Usually not, unless you are experienced, licensed and creditworthy as a contractor. We have a contractor list where all contractors are notified of your project and given an opportunity to bid, which provides the necessary competitive bidding when federal funds are involved.

4. Can I rent the unit(s) to relatives?

No. Regulations do not allow relatives of borrowers to occupy HOME-assisted projects.

5. What if I don't have a very good credit report?

Derogatory items on your credit report will require explanation. However, a bad credit report will not necessarily prevent you from obtaining a city loan, depending on the circumstances. Good credit is preferable, but there are other factors that are considered.

6. Can I utilize the loan program to fix-up a house and then sell?

No. The HOME program requires a long term commitment for the property to be maintained as affordable housing for rental purposes, for anywhere from 5 to 20 years, depending on the renovation cost per unit or if the project involves new construction. Should you decide to sell the property during the affordability period, subsequent buyers will be required to remain in compliance with the covenant in the HOME agreement, and complete the affordability period.

7. What are the other HOME requirements?

• After-rehabilitation or as-improved appraisal
• City handles all loan closings, fund disbursement, and loan servicing
• City performs on-site inspections of the unit(s) every 3 years for projects with 1 to 4 units and every 2 years for 5 to 25 units. This is done to verify compliance with property standards
• Competitive bids required; City will provide an eligible contractor list
• Covenant that runs with the land must be signed by existing lender (when applicable) regarding affordability requirements
• Project data application form for cash flow projections
• Residential prevailing wage applies if over 12 units

▼

Human Resources

Show All Answers

1. Why is the City of Springfield transitioning to NEOGOV’s online application system?

• NEOGOV offers a streamlined application process that better guides you through applying for a job.
• NEOGOV is mobile-device friendly, allowing you to complete an application on a phone or tablet.
• NEOGOV gives you the option to apply using your LinkedIn or Facebook account username and password.
• Once you upload your resume, certain fields in the application will automatically be completed based on the information contained in the resume, reducing the time needed to complete an application.

2. What do I need to do to prepare for the transition to NEOGOV?

• If you have uploaded documents (resume, transcripts, certifications, etc.) to your current iRecruitment profile and do not have copies of these documents saved outside of iRecruitment, you will need to download and save them in another location.
• Please click on the “iRecruitment Login” link, log in to your account, navigate to the documents, and save them on your personal computer, removable media like a flash drive or to a cloud-based file storage service.
• No account information, documents, or applications will transfer from iRecruitment to NEOGOV.  These records will not be accessible after Aug. 6.

3. How will I access the new NEOGOV application system?

On Aug. 7, when the City transitions from iRecruitment to NEOGOV, the City of Springfield Jobs page (https://www.springfieldmo.gov/Jobs) will be updated to display the link to the new NEOGOV application system.

 

4. I have previously created a profile and applied for a City of Springfield job through the current iRecruitment system. Will my account information transfer to NEOGOV?

No, your current iRecruitment profile and previously submitted applications and documentation in iRecruitment WILL NOT transfer to NEOGOV.  No account information, documents, or applications will transfer from iRecruitment to NEOGOV.  For future career opportunities, you will create a new online application via NEOGOV.

5. If I apply for a job using iRecruitment, will I have to reapply in NEOGOV?

No. Jobs posted in iRecruitment over the next few weeks will have an application deadline that will occur before the scheduled transition to NEOGOV.  Effective August 7th, 2017, Human Resources will post all job openings via NEOGOV.

6. I am a current employee of the City of Springfield. How will I apply for City job opportunities?

• Beginning Aug. 7, City employees can access the new City Jobs link via Cityshare or the City of Springfield Jobs page to apply for City job opportunities.
• Employees will NOT have a separate internal access link like they now do in iRecruitment. 
• If you are a supervisor involved in the hiring process, you will be notified in the near future of various training or orientation opportunities to help you become familiar with the new NEOGOV system and processes.

▼

Maternal, Child, and Family Health

Show All Answers

1. What is your "Nurse-On-Call" program?

The Springfield-Greene County Health Department has a "nurse-on-call" Monday through Friday from 1:00 to 4:00 p.m. to answer basic health care questions. To speak to a nurse during these times, please call (417) 864-1684 and ask for the nurse-on-call.

2. How do I make an appointment for a physical?

The Springfield-Greene County Health Department no longer offers this service. Please contact your primary care provider for this service.

▼

Municipal Court

Show All Answers

1. When is the court open for payments?

The Municipal Court business hours are Monday-Friday, 8:00 a.m. - 5:00 p.m. The payment windows are open 8:15 a.m. - 4:00 p.m. You may pay by phone (417-864-1890) during regular business hours with MasterCard, Visa, or Discover. The Court is closed on City Holidays.

Some violations can be paid online. Check your ticket at Casenet for plead and pay options.

2. Do you take personal checks?

Yes, with the caveat that the court does not accept bank account starter checks, counter checks, or post-dated checks. The court will not "hold" a check. All funds will be deposited on the day they are received.

3. May I mail my fine and costs?

Yes, if it is a violation bureau ticket. The violation bureau eligible offenses can be found at a link on the left of this page. Be sure to sign the back of your copy of the ticket and mail it with your check, money order, Visa, Discover, or MasterCard information to the Municipal Court.

4. How do I know if my citation is violation-bureau eligible?

The eligible offenses and associated fines and court costs are listed: on the mailing envelope you may have received when the officer presented you with your citation, at a link found at the left-side of this page, and at the Springfield Municipal Court. If you did not receive a mailing envelope from the police officer, you may be required to appear on your court date. In accident cases, appearance before a judge is required pursuant to Missouri Supreme Court Rules, even if the charge is listed on the envelope. Please contact the court at 417-864-1890 if you have specific concerns or questions.

5. I don't have the money to pay my ticket by my court date. What do I do?

You must appear on your court date and address this issue with a judge. Failure to appear may result in a warrant being issued for your arrest.

6. I have a payment due and I do not get paid until after you close, what do I do?

There is a secure drop box located on the north side of the front entrance to the Municipal Court. Place your payment in an envelope and include the following information: Your name, ticket number, date of birth, social security number and/or driver’s license number.

Some payment plans can be paid online. To see if your payment plan is eligible, visit the PAY BY WEB option on Casenet.

7. If I don't go before the judge, why do I have to pay court costs?

"Court costs," "fees," "miscellaneous charges," and "surcharges" are set by state statute, Missouri Supreme Court rule, and Springfield ordinance. By law, they are assessed to each case regardless of court appearance.

8. My citation is not Violation-Bureau eligible. How much is my fine?

When you do not have a violation bureau ticket, there is no set fine, and you must appear before a judge on your court date. The range of punishment pursuant to city ordinance on most cases is between $0 and $1000.00.

9. When is my payment due on a Violation Bureau ticket?

On or before the court date on your ticket. Payment may be made at court, by phone, by mail, and some violations can be paid online. Check your ticket at Casenet for plead and pay options.

10. May I ask the Court for a payment plan?

Yes. If you have a legitimate hardship in paying the fine assessed at the time you are in court, the judge may allow an extension to pay. You will be asked to sign an agreement stating that you understand the conditions by which the judge is allowing you extended time to pay your fine and, if you cannot pay by the due date, that you understand that you are being ordered to appear on or before that due date to show cause why you cannot pay. You will be required to provide your SSN, current address, and phone number. If you fail to pay your fine or appear on or before the due date to show cause why you cannot or have not paid, a warrant for your arrest may be issued for failing to appear.

11. May I have an extension or change my payment plan?

A defendant with an established payment plan must speak directly to a judge in regards to any request for extension or changes to their court ordered payment plan. These "walk-in" times are Monday-Friday, 9 a.m.-10:00 a.m. & Monday-Thursday, 1:00 p.m.-2:30 p.m. You must appear ON OR BEFORE the date your fines/court costs are due.

12. May I bring someone to court with me?

Yes, providing there is adequate courtroom seating available. However, it is the defendant who must appear before the judge. If at all possible, please try to avoid bringing small children to court as the wait is usually difficult for them.

13. May my friend or family member appear at court for me?

It is the judge's discretion determined on a case-by-case basis whether or not a family member or a friend may appear on your behalf. The judge may still require your personal appearance.

14. When is my court date?

Your arraignment date and time is located on the citation form at the top.
Failure to appear will result in a warrant being issued for your arrest, a license suspension notice, or both.

15. Do I have to have an attorney?

No. You may if you wish, but it is not required.

16. I asked the clerk how I should plead when I speak to the judge. They said they couldn't help me. Why?

Court personnel may provide information, but may not give legal advice.

17. I want to find out about my case and I was told that I need to speak to my attorney. Why?

Court staff can provide you with information about your case only including such items as upcoming court dates and times, but may not provide legal advice.

18. I'm coming to court. What should I expect?

Each case is different, but generally at the first appearance you may anticipate the following procedures. Please arrive at least 15-30 minutes prior to your court time. You will be greeted by a bailiff at the door and will be required to be screened through a metal detector and your belongings will be screened. You should proceed to a front window as indicated by the bailiff and check in with the court staff. It is helpful to bring your copy of the citation and some form of ID. Additionally, bring whatever documents you feel you want to present to the court in regards to your case. The court staff will direct you to the appropriate courtroom as needed. The court staff will provide you with a written document that describes your rights in this court proceedings. While in the courtroom, you are expected to do nothing that would disrupt the court proceedings. In the court there is no smoking, eating, drinking, or talking. If possible, please do not bring small children to court as the wait is usually difficult for them. A bailiff is present in the courtroom to ensure that the proceedings run smoothly and safely. The judge will direct you to approach the bench when called. Please listen carefully to the judges instructions and follow all directions of the court staff.

19. The judge said I have to be fingerprinted. Why?

Pursuant to Missouri statute, judges must order fingerprinting on specific types of cases when not completed by the police at the time of arrest. You will be directed to the Springfield Police Department in order to comply with this order.

20. What are "walk-in" times?

Unscheduled matters ("walk-ins") will be heard after scheduled matters Monday-Friday, 9:00 a.m.-10:00 a.m. and Monday-Thursday, 1:00 p.m.-2:30 p.m. If you missed a first appearance/arraignment that was scheduled for 9:00 a.m. and you have not received a warrant or department of revenue notice in the mail, please come in during the next 9:00 a.m.-10:00 a.m. arraignment time to address your issue. If you failed to appear for a 9:00 a.m. first appearance/arraignment and have received a warrant or department of revenue license suspension notice, the Monday-Friday 9-10:00 a.m. or Monday-Thursday 1:00-2:30 p.m. times apply. Failure to appear at any scheduled court date or time will result in the issuance of a warrant for your arrest.

21. What do I do on my court date?

If you are given a date and time to appear in court, you must appear and be in the courtroom when your case is called.

22. What happens if I'm found guilty?

City ordinance number 1-7 provides sentencing ranges of up to a $1000.00 fine and up to 180 days in jail, or any combination thereof, for most cases. City ordinance 42-38 authorizes probation programs to be assessed. Court costs, fees, surcharges, and miscellaneous charges pursuant to Missouri Supreme Court rule, state law, and city ordinance may also be assessed.

23. Do I need to have a public defender assigned to my case?

The defendant must appear on their scheduled court date to request an appointed attorney from the judge. It is the judge's decision whether or not a defendant is eligible for an appointed attorney.

24. May I request a different court date?

Yes, but the request must be made in court BEFORE your court date. Times to appear and request a continuance are Monday-Thursday at 1:00 p.m.-2:30 p.m. before your court date.

25. Do I have a warrant?

The court does not publish a warrant list online. You may contact the court by phone during business hours to receive information.

26. I received a warrant in the mail. What does it mean?

An arrest warrant is an order from the court to law enforcement to arrest and hold you in jail unless and until you satisfy the conditions of release stated on the warrant, normally bail. You can determine what type of warrant has been issued by looking in the upper right-hand corner of the warrant.
• If you have a general "Failure to Appear" warrant:
You may appear before the court during "walk-in" times to address a failure to appear warrant.
• If you have a "Showcause/Failure to Pay" warrant:
You must either pay the amount shown in full or appear before the judge during "walk-in" times. You can pay these charges by phone and have the warrant removed without having to appear before the judge.
• If you have a Capias or Information warrant:
You must appear in court during "walk-in" times.

With the exception noted above on "showcause/payment" warrants, you can neither have a warrant removed nor post bond over the phone.

27. How can I contact the court? (Fax, email, mail, phone)

Here is the Springfield Municipal Court contact information:
• Court Address: 625 N Benton Ave, Springfield, MO 65806
• Court Fax: 417-864-1883
• Court E-mail: [email protected]
• Court Phone: 417-864-1890.

28. I have too far to drive to make my court date. What can I do?

If you live 70 miles or more from Springfield, you may request to handle your case by mail. Mail, fax or e-mail correspondence should be addressed to "Judge, Springfield Municipal Court" and state whether you wish to plead guilty or not guilty. The judge will review your correspondence and you will be required to contact the court to receive the judge's response. Failure to appear at a scheduled court date and time will result in the issuance of a warrant.

29. I received a ticket that involved a traffic accident. Why can't I just pay it?

Missouri Supreme Court Rule 37.49(c)(1) prohibits accident cases from being paid through the violation bureau.

30. If I didn't sign the ticket is it valid?

Yes.

31. I recieved a ticket for not having proof of motor vehicle insurance and I just didn't have it with me. What can I do?

If you have proof of vehicle insurance, you should bring it with you to your scheduled court date and time. You MUST appear before a judge with this proof for it to be taken into consideration during arraignment.

32. I would like to make a complaint about the officer that wrote this ticket.

Please call the Citizen Resource Center at 417-864-1010.

33. The officer gave me a ticket for parking in a lot requiring a permit or handicapped sticker. I have proof of my permit or handicap placard. Who can I talk to?

Please call the City Prosecutor's office in regards to parking permit or handicapped parking issues. (417-864-1892)

34. The dog wasn't mine, why do I have to pay the ticket?

Generally, the person who has possession of the animal or picks up an animal from the shelter is charged by the prosecuting attorney with the violation. It is up to you to decide whether to plead guilty or to plead not guilty.

35. The police officer said to just show the court staff my insurance card and they would dismiss the ticket.

This was an allowable procedure in the past, but now, if you do have proof of vehicle insurance, please bring it with you to your scheduled court date and time where you must appear before a judge.

36. What is a Plea?

Generally, a defendant's or counsel's response of either "guilty" or "not guilty" to a charge.

37. What is a pre-trial conference?

A "pre-trial conference" in the Springfield Municipal Court is a meeting between an unrepresented defendant, the prosecuting attorney, and a judge if requested by both parties.

38. How do I post a bond?

If the warrant does not specify "cash bond only," the defendant may call a bond company to post a "surety" bond in the stated amount. If the warrant or order from the court is a "cash only" bond, then bond must be posted in cash, and only in cash.

39. How do I get a bond back once I have posted the cash?

When the defendant appears on the date/time noted on the bond, the judge will address the release, retention, or application of bond funds in regards to the defendants case.

When the court date is continued, the judge may continue the bond until the case is resolved.

When the judge releases the bond, the defendant is required to produce a picture identification before the bond will be refunded.

When a defendant posts bond through a bonding company, the "surety" bond company will be released when the case is concluded. NOTE: Any fee paid on behalf of a defendant to the bonding company is between the defendant and the bonding company, not the court.

40. I can't make my assigned probation class, can I reschedule?

Please contact the Municipal Probation office at 417-864-1895. If they are unavailable, please leave a voice mail with your name, contact number, and a description of your request and someone will return your call at their earliest availability.

41. I can't make my probation appointment. What do I do?

Please contact the Municipal Probation office at 417-864-1895. If they are unavailable, please leave a voice mail with your name, contact number, and a description of your request and someone will return your call at their earliest availability.

42. I have a question about my restitution.

Please direct all questions regarding restitution to the Municipal Probation Office. 417-864-1895

▼

NeighborWoods

Show All Answers

1. Who is eligible for the NeighborWoods Program?

The groups that are eligible for a NeighborWoods planting are: Springfield neighborhood organizations, Springfield residents, Springfield businesses, and Springfield Public Schools.

2. What is my obligation?

As a project participant:
You will be responsible for maintenance of the newly established tree(s) for 3-5 years. Tree maintenance consists of routine watering, keeping the mulch ring free of weeds, and regular inspections. More information is available in the NeighborWoods Tree Care Maintenance Schedule.
As a project contact person:
You are responsible for collecting all NeighborWoods Tree Permits for your project then compiling the site maps onto a single map. In addition, you will recruit participants, work with the NeighborWoods Coordinator, and make sure the application is complete.

3. When are the trees planted?

There are two planting seasons- Spring and Fall. Spring is March/April. Fall is November/December. The planting season is dependent on the timeline when your application is complete. Please refer to the Important Dates section of the Program Guidelines.

4. What species of tree can I plant?

The Tree Species Selection List is changed annually to increase the diversity of our urban forest. The Tree Species Selection list can be found under the NeighborWoods Application heading.

5. How big are the trees when they are planted?

The trees that are planted for the NeighborWoods program will be 1-2”caliper in size for deciduous trees (5-8’tall) and 4-6’in height for evergreen trees.

6. Does this program cost me anything?

No, the program doesn't cost participants any money only commitment of time. The tree purchase and planting is paid for by the City of Springfield.

7. Who can I contact if I have questions?

City of Springfield, Public Works Department, Urban Forestry Program, NeighborWoods Coordinator: [email protected] or 417-874-2202

▼

Nominating Historic Properties

Show All Answers

1. What is historic designation?

Section 3-2300. (Landmarks Board) of the Springfield Zoning Ordinance (PDF) establishes the duties and responsibilities of the Landmarks Board.

Section 4-2400. L-Landmarks Board establishes the administrative process for the identification and protection of historic properties that are valuable assets to the city. Springfield's Historic Register booklet contains a list of sites, objects, or districts that have been honored with historic designation and are considered significant or valuable to the city, region, state, or nation.

The Springfield Historic Register was first established in 1976. The current list includes the dates of City Council approval and National and/or Local Register designation for selected sites and districts within the Springfield city limits. Historic property designation sets forth procedures and criteria for the protection of publicly or privately owned resources. Historic resources may be residential or commercial, monumental or simple.

Designation may be as an Historic Landmark, part of an Historic District, or an Interior Landmark. These designations may not be altered or demolished unless a Certificate of Appropriateness or Certifications of Economic Hardship is granted by the Landmarks Board.

2. What is the difference between National Register and Local Register designations?

National Register designation is our nation's official list of historic properties or resources worthy of preservation. A local listing protects a community's historic properties and areas through a design process outlined in section 4-2400 of the Springfield Zoning Ordinance (PDF).

3. What is the City of Springfield Landmarks Board?

The purpose of the Landmarks Board is to help promote the creation and use of Historic register resources for the educational, cultural, economic, and general welfare of the public through preservation, protection and regulation. The board advises City Council, the Planning and Zoning Commission, the Park Board, and the City Manager relating to the identification, protection, retention and preservation of historical sites in the City of Springfield.

This 9 member board reviews applications for permits and renovation design within the Commercial Street Historic District, the Walnut Street Urban Conservation Districts, and the individual historic sites in the Mid-Town Historic District and throughout the community. Landmarks Board meetings are held every other Wednesday, City Hall, Council Chambers, 830 Boonville Avenue. All members are volunteers who are required under Certified Local Government (CLG) regulations to receive a minimum of 2 hours of training per year.

4. Hide What kinds of changes will be reviewed by the Landmarks Board?

Any project that requires a building permit, or any work that will affect the exterior appearance of a designated historic property needs to be approved by the Landmarks Board. Examples of projects requiring review include but are not limited to:

• Moving or demolition of any building
• Additions to existing designated historic buildings
• New construction (i.e. garages, outbuildings, porches, decks)
• Addition of fencing
• Enclosure or removal of porches
• Changes in exterior building materials (i.e. roofing, siding, window cladding)
• Adding dormers
• Removing historic exterior trim pieces and chimneys
• Installation of new driveways, sidewalks, or retaining walls
• Installation of replacement window and/or door treatments

If you are considering any alterations to your historic property, contact the Landmarks Board city staff person by email or phone at 417-864-1031. Design guideline booklets are available for the Commercial Street Historic District, Walnut Street Historic District, and the Mid-Town Historic District.

5. Who do I call for more information about historic designation?

For more information regarding historic designation and Springfield's
Historic Register, contact a member of the Landmarks Board (417-864-1031), the Planning Staff (417-864-1611), or a member of the State of Missouri Historic Preservation Office (573-751-7858).

6. How do I nominate properties for local historic designation?

Contact the City Planning Department at 417-864-1611 for an application. Nominations will be heard first by the Landmarks Board. If approved, they are then forwarded to the City Council for final approval.

7. If my area is proposed for designation, do I have a say in the process?

Yes. Public comment is encouraged. Property owners in a proposed Historic District will be notified that their property is being included for designation.

▼

Owner Occupied Residential Loan Programs

Show All Answers

1. Is this a grant program?

No. This is a loan program. The city will record a lien (deed of trust) on your property with the Greene County Recorder's Office that secures the loan, and a promissory note is required. If you qualify for a fully deferred loan, (0% interest loan that does not require monthly payments) the loan is due if you no longer reside in your home or property ownership is transferred. Some portion of the loan may require monthly payments at 5% interest. This will depend on household income.

2. What are the income limits?

Current income limits can be found on the Affordable Housing Income Guidelines page.

3. Is a contract for deed eligible?

No. You must be the record owner of the property. This generally means you hold a warranty deed on the property and it is recorded at the Greene County Recorder's Office.

4. Is it ok if I already have a loan on the property when I apply for a city loan?

Yes. The city can take a 2nd lien (deed of trust) behind a conventional lender (but not an individual) so long as the property appraises for a value on an "as-improved" basis sufficient to cover all debt on the property. If the property is seller-financed or another individual holds the 1st deed of trust, then they would be asked to subordinate their lien to a potential city loan during the application process.

5. Can I do the work myself and be the general contractor?

No. We have a contractor list where all contractors are notified of your project and given an opportunity to bid, which provides the necessary competitive bidding when federal funds are involved.

6. What if I don't have a very good credit report?

Derogatory items on your credit report will require explanation. However, a bad credit report will not necessarily prevent you from obtaining a city loan. Good credit is preferable, but there are other factors that are considered, like your ability to repay the loan and/or maintain the property (i.e. maintenance upkeep, homeowner's insurance, and real estate taxes).

7. What if I decide to sell my home at some point in the future?

This is okay. The city loan must be paid off at closing. However, using city loan funds to fix up your home for the purpose of selling it is not an eligible activity.

8. How is the contractor paid?

The city will encumber the loan proceeds and pay the contractor in stages as work is completed. A City Project Specialist assigned to your project will monitor the work and payments to the contractor and subcontractors. The property owner will endorse all checks.

9. Is there a waiting list?

Yes. The wait time varies and is dependent upon funding and scheduling. Applications are reviewed for eligibility and placed on the waiting list if eligible.

10. What must I do to comply with my loan after the work is complete?

You must remain an occupant of the dwelling, maintain homeowner's insurance, keep real estate taxes current, maintain the home in a reasonable condition, and make timely payments if a monthly payment is required. These are all requirements of the deed of trust. To ensure the properties are properly maintained after rehabilitation, recipients of city loans are required to enroll in a home maintenance training course, currently being offered by Urban Neighborhoods Alliance. This course covers home maintenance and basic home ownership responsibilities.

▼

Owning Historic Properties

Show All Answers

1. What the benefits to me as an owner of historic property?

Locally designated properties and districts are better protected from unmanaged change. This protection is similar to that provided by modern home associations. Nationally, property values have been stabilized and often increased as a result of local historic designation and the added protection it brings.

2. Will designation mean big changes for my property or my neighborhood?

No. Designation will protect and enhance the existing character of a property, neighborhood or commercial area. In addition, locally designated properties and districts will also benefit from the priority they receive in local incentive programs and public improvement projects.

3. As an owner of a designated historic property, can I still make changes or additions to my property?

Yes. Designation does not prohibit new construction. By reviewing major changes to historic properties, the Landmarks Board ensures that property changes are appropriate to the history and character of a property while meeting the modern-day needs of residents and owners.

4. Will I be required to restore my property?

No. You will not be required to make changes to your property as a result of designation. However, if you wish to restore your property, the Landmarks Board can provide design concept review before your Certificate of Appropriateness application is filed.

▼

Park Family Center

Show All Answers

1. If I did not participate in the HRA, what is the best way for me to verify I have received a physical in the last 12 months in order to take advantage of the discounts?

Download the Annual Physical Examination Verification Form (PDF) . Have your physician, nurse practitioner, or physician assistant sign the form. If you already have a form from your physician, just make sure it includes the same information as the Annual Physical Examination Verification Form. Send all completed forms to Emily Hegg in the Health Department.

2. Who can be included in a membership and are they required to have an HRA as well?

Parks Family Center Memberships
As stated in the Parks current policy, a family is defined as a legally married couple, living together, and their children, or a single parent and their children. Children up to age 18 or if they are a full time student, age 22. Although it is important for your family to have an HRA or physical, they do not need one to participate in a family membership. However, we will offer the HRAs to spouses or significant others and dependants over the age of 18 for a fee of $27 per person.

Friends of the Zoo Memberships

• Individual - 1 named adult
• Individual Plus1 - Named adult plus 1 guest (adult or child) or 2 named adults
• Single-Parent Family - 1 named adult and dependent children 18 years old and younger
• Family (2 parents) - 2 named adults and dependent children 18 years old and younger
• Grandparents - 1 or 2 grandparents and grandchildren 18 years old and younger

Although it is important for your family to have an HRA or physical, they do not need one to participate in a family membership. However, we will offer the HRAs to spouses or significant others and dependants over the age of 18 for a fee of $27 per person.

▼

Parks Discounted Memberships

Show All Answers

1. Are there any prerequisites to getting the discount(s) at the family centers and / or tennis complex?

In order to qualify for these discounts, you will be required to complete a Health Risk Assessment (HRA) or download the annual physical examination verification form (PDF) and have your physician, nurse practitioner, or physician assistant sign the form. If you already have a form from your physician, just make sure it includes the same information as the Annual Physical Examination Verification Form. Send all completed forms to Audrey Cova in the Health Department. New employees hired within the last 12 months are also eligible for the discounted membership.

2. Can my family join, too?

All membership types, including individual, and family plans, are eligible for the 75% employee discount as long as the person purchasing the membership is a qualifying City of Springfield employee and provides proof of an HRA or annual physical. You can join one of the Family Centers, the Cooper Tennis Complex, or both. Joining both will require separate memberships and payroll deduction amounts.

3. How do I get started?

First, proof must be provided of a completed HRA or annual physical within the past 12 months to an inBalance representative to be eligible for the discounts. Second, you will need to complete a formal request for the membership on CityShare. You can find the request form by clicking the following link and selecting "Add new item".
http://sharepoint.springfieldmo.gov/inbalance/Lists/Parks%20Discounted%20Membership%20Request/Eligible%20Fitness%20Requests.aspx
Your membership and payroll deduction will not begin until the day that you visit the Family Center and / or Cooper Tennis Complex.

4. How long will my membership last?

Memberships to any of the facilities will follow existing policies. Enrollment in the discounted parks membership requires a 12 month commitment.

5. If I choose to join a fitness center, how will I pay for my membership?

Membership payments will come out of your paycheck through a monthly payroll deduction. The initial monthly payroll deduction will begin with the first pay check after the authorization form has been received by Human Resources. Monthly payroll deduction and associated tax liability will be deducted from the 1st paycheck of each month for the duration of the annual membership.

6. What do I do if I am a current member of one of these fitness facilities?

A new membership will need to be established by simply signing and dating a membership renewal form at your fitness facility location. Any current member who paid for their membership in full will be given a prorated refund for the remainder of their membership and only be charged the discounted fee thereafter. Current members who utilize a monthly electronic funds transfer will have their bank draft stopped prior to their next scheduled withdrawal.

7. Who is eligible for the Parks facility discounts?

All full-time regular employees and contract employees working 30 hours or more.

8. Who can be included in a Parks Family Membership and are they required to have an HRA as well?

As stated in the parks current policy, a family is defined as a legally married couple, living together, and their children, or a single parent and their children. Children up to age 18 or if they are a full time student, age 22. Although it is important for your family to have an HRA or physical, they do not need one to participate in a family membership.

9. Will there be income tax implications from receiving a discount on parks facility memberships?

The city will be required to report to the IRS the value of the discount on your W-2. Although this may nominally increase your overall federal and / or state tax liability, the payroll deduction accounts for the tax liability and represents the discounted monthly cost for membership(s) at the selected facility(ies).

▼

Permits - Building Development Services

Show All Answers

1. Building – Commercial and Residential (BLD)

A Building Permit is required to construct, enlarge, alter, move or demolish a structure; or change the occupancy of a building or structure requiring greater strength, exit or sanitary provisions; or to change to another use; or to install or alter any equipment for which provision is made or the installation of which is regulated by the Building Code. Learn More    Apply for Commercial or Residential permits on eCity.springfieldmo.gov

2. Mechanical (MEC)

A Mechanical Permit is required to do all mechanical work except portable heating, ventilating and cooling equipment; any steam, hot or chilled water piping within any heating or cooling equipment regulated by the Mechanical Code; replacement or any minor part which does not alter approval of equipment or make it unsafe; any self-contained refrigeration system containing 10 lbs. or less of refrigerant, or actuated by motors of 1 horsepower or less. Learn More    

Apply for mechanical permits on eCity.springfieldmo.gov

3. Gas (GAS)

A Gas Permit is required to do all gas work except for portable heating appliances, connecting or replacement of residential gas-fired appliances other than gas hot water heaters, furnaces or gas logs. Learn More    

Apply for gas permits on eCity.springfieldmo.gov

4. Electrical (ELE)

An Electrical Permit is required to do all electrical work except the replacement of lamps, the connection of portable appliances to suitable, permanently installed receptacles, or for the replacement of over-current protective devices which have become defective or inoperative. Learn More

Apply for electrical permits on eCity.springfieldmo.gov

5. Plumbing (PLM)

A Plumbing Permit is required to do all plumbing work except for repairs which involve only the working parts of a faucet or valve, clearance of stoppages, or repairing or replacement of defective faucets or valves, provided alterations are not made in the existing piping or fixture. Learn More

Apply for plumbing permits on eCity.springfieldmo.gov

6. Sprinkler (FIS)

All sprinkler work, underground or within a building shall be permitted under an “FIS” permit only. Learn More

Apply for Sprinkler(FIS) permits on eCity.springfieldmo.gov

7. Sign (SGN)

A permit is required for any new detached sign or alternation to an existing detached sign and new wall sign or alternation to an existing wall sign. Learn More

Apply for sign permits on eCity.springfieldmo.gov

8. Floodplain Development (FLD)

A permit is required for development in a FEMA designated floodplain or an area designated by the Public Works Director.

Apply for floodplain permits on eCity.springfieldmo.gov

9. Wrecking/Demolition (WRK)

Both Missouri and federal regulations require a demolition or renovation project to have an asbestos inspection of the building prior to the start of work activity. It’s the responsibility of the facility owner and the person conducting the activity to maintain compliance with all applicable asbestos laws and regulations pertaining to conduct of demolition, renovation and asbestos projects. Learn More

Apply for wrecking permits on eCity.springfieldmo.gov

10. Boarded-Up Building (BUB)

Authorize the building owner to board up a building that has been determined to be in violation of the Dangerous Building Ordinance. Learn More    Apply

11. Vendor Site (VEN)

Permit is required to use excess parking spaces for temporary vendors on a site.
Apply

▼

Permits - Environmental Services

Show All Answers

1. Asbestos (AQA)

Any asbestos inspection made at a demolition or renovation project by the City of Springfield’s Department of Environmental Services inspector shall be charged an asbestos inspection fee issued either to the owner or contractor of that property.

Learn More  Apply

2. Land Disturbance (LDP)

The Land Disturbance Permits are a requirement of the City's Municipal Separate Storm Sewer System (MS4) Permit with the Missouri Department of Natural Resources under the federal National Pollutant Discharge Elimination System (NPDES) program. Permit fee is for review and approval of applications and inspections, based on number of acres disturbed. Learn More

Apply for land disturbance permits on eCity.springfieldmo.gov Apply for a Pre-Development meeting first and then a Land Disturbance permit will be available to apply for if required.

3. Open Burning (AQB)

A property owner must obtain a permit to be able to burn brush or trees that originate on the property. The property owner must meet several requirements to obtain a permit.
Learn More    To apply, contact the Air Quality Control Coordinator

4. Sewer Impact (SWR)

An Impact fee is a charge to every new or expanded user of the Publicly-Owned Treatment Works of the City, based water usage as defined by the number and size of water meters that serve the property or premises as approved by city ordinance #4162 passed in October of 1990. Additional fees, such as Trunkline Connection fees, SECR (sewer extension cost recovery) fees, and Special Connection agreements, may be incurred, based upon geographic location, at the same time the Sewer Impact permit is issued. There is no online application for SWR permits, however once the fee is established, it can be paid online or in person at the Busch Building. This fee is typically calculated as part of commercial building permits within the city. To apply for residential or county SWR permits, please call Environmental Services at 417-864-1921 or visit us at the Busch Building first floor.
Learn More about Impact fee rates and additional fees    Pay Fees

▼

Permits - Fire

Show All Answers

1. Blasting (BLA)

A permit is required to store explosives within the City. A permit is also required to do blasting.

Visit the Fire Department's blasting permit page for the latest information and to apply.

2. Bonfire (BON)

Within Springfield's city limits, no person may cause or allow open burning without a permit. Some recreational fires, which include cooking and warming fires, highway safety flares, smudge pots and similar occupational needs may be excepted.

Visit the Fire Department's bonfire permit page for the latest information and rules.

3. Fireworks (FWK)

A permit is required for ground display, aerial display and proximate audience fireworks.

Visit the Fire Department's fireworks permit page for the latest information and to apply.

4. Off-gas Burn (OGB)

Within Springfield's city limits, no person may burn off propane vapors from a storage tank without a permit. A permit must be issued by the Fire Prevention Division of the Springfield Fire Department in compliance with the International Fire Code and by authority of Springfield Fire Code, Section 105.6.

Visit the Fire Department's off gas burn permit page for the latest information and to apply.

5. Tent (TNT)

Tents are required to be inspected by the Fire Marshal’s Office for fire and life safety requirements.

Visit the Fire Department's tent permit page for the latest information and to apply.

▼

Permits - General

Show All Answers

1. Special Event (EVC)

Certain events require one or more permits. Once we review your permit application, our special event permit coordinator in the Department of Public Information will contact you within 10 business days with information from City departments on any specific requirements that you need to meet for your specific event.
Learn More    Apply

▼

Permits - Health

Show All Answers

1. Food Establishment (HDF)

We require businesses to have a food permit as explained in Chapter 58, Article II Food and Food Establishments, Sec. 58-53 of the Springfield City Code.
Learn More and Apply    Pay Fees

▼

Permits - Licensing

Show All Answers

1. Garage Sale (GAR)

A permit is required to hold a garage sale in the City of Springfield. The permit is free.
Learn More    Apply

2. Neighborhood Parking (NPP)

The License Division is responsible for administering several parking districts within the city. Four of these are residential parking districts in the following neighborhood areas: Kickapoo, Phelps Grove, Rountree, and Mid-Town. A fifth parking district is the commercial area of Commercial Street. Authorization and regulations for these districts is found in Chapter 106, Traffic and Vehicles.
Learn More and Apply

▼

Permits - Planning & Zoning

Show All Answers

1. Zoning Variance (PLN)

A request to the Board of Adjustment to vary from the requirements of the Zoning Ordinance.

Apply on eCity.springfieldmo.gov

2. Zoning Text Amendment (PLN)

A request for an amendment of the text of the Zoning Ordinance. Changes to the text of the Zoning Ordinance would affect property citywide, rather than a specific property as is the case with a zoning map amendment.

Apply for Pre-Development review on eCity.springfieldmo.gov

3. Zoning Appeal of Administrative Decision (PLN)

A request to the Board of Adjustment to appeal an administrative decision based on the requirements of the Zoning Ordinance.
Apply

4. Zoning Special Exception (PLN)

A request to the Board of Adjustment for a special exception to the requirements of the Zoning Ordinance.

Apply on eCity.springfieldmo.gov

5. Conditional Use Permit (PLN)

A Conditional Use Permit allows for discretionary review of a request to establish or construct uses or structures which may be necessary or desirable in a zoning district, but which may also have the potential for deleterious impact upon the health, safety and welfare of the public. The purpose of the review is to determine whether the proposed location of the structure or use is appropriate and whether it will be designed and located so as to avoid, minimize, or mitigate any potentially adverse effects upon the community or other properties in its vicinity.

Apply for Pre-Development review on eCity.springfieldmo.gov

6. Annexation (PLN)

A request for property to be incorporated into the City of Springfield.

Apply for Pre-Development review on eCity.springfieldmo.gov

7. Vacation (PLN)

A "vacation" is the legal process whereby the city relinquishes the public's interest in a street, alley or subdivision. When a street is created, the owner of the land gives the public the right to drive on that street and when the street is vacated it becomes private property again. The vacation process is the only method available to eliminate a street, alley, or subdivision. Learn More

Apply for Pre-Development review on eCity.springfieldmo.gov

8. Subdivision Variance (PLN)

A request to deviate from the requirements of the Subdivision Regulations with respect to improvements and the design standards relative to lot dimensions and arrangements, street location, alignment, the location and alignment of easements, building lines and similar standards.

Apply on eCity.springfieldmo.gov

9. Street Name Change (PLN)

A request to change the name of an existing street or name an existing un-named street. Apply

10. Request to Extend Security Agreement (PLN)

A request to extend the completion date set forth in the bond or agreement given to the City in lieu of completing the public improvements required as part of a subdivision. Approval is limited to one (1) additional year for completion.

Apply on eCity.springfieldmo.gov

11. Rezoning (PLN)

To use your property for a purpose other than the one permitted by the zoning ordinance, you may request that the zoning be changed. Learn More

Apply for Pre-Development review on eCity.springfieldmo.gov

12. Relinquish Easement (PLN)

A request to remove an existing public utility, sewer, drainage or cross access easement.

Apply on eCity.springfieldmo.gov

13. Planned Developments – Final Plan (PLN)

Once your planned development district has been approved by the Springfield City Council, the Final Plan is the next step in developing your property. Learn More

Apply on eCity.springfieldmo.gov

14. Planned Developments (PLN)

A planned development results in a property being rezoned in a manner that encourages a more creative and imaginative design than is generally possible under conventional zoning regulations. A PD differs from conventional zoning by allowing deviations from the zoning ordinance. Learn More

Apply for Pre-Development review on eCity.springfieldmo.gov

15. Master Sign Plan (PLN)

Purpose is to establish consistent, logical and equitable signage for multiple uses on a single property; a building group of a single use or multiple use that may involve multiple properties; or a large tract that contains a single use with multiple services. The main intent of a Master Sign Plan is to provide clarity of communication regarding tenants and services to uses of the premise or building group.

Apply on eCity.springfieldmo.gov

16. Major Subdivision (PLN)

A subdivision is the division or combination of any parcel, or parcels of land into 1 or more lots, tracts, or parcels for the purpose of transfer of ownership or building development. In effect, any change in a property description is subject to review under the city's subdivision ordinance. No one may subdivide property without following the city’s subdivision regulations. Learn More

Apply for Pre-Development review on eCity.springfieldmo.gov

17. Administrative or Minor Subdivisions (PLN)

A request subdivide 5 or fewer lots, tracts or parcels of a previously platted land. Contact Planning and Zoning for more information. Apply by LLA, LC, or Replats.

Apply on eCity.springfieldmo.gov

▼

Permits - Public Works

Show All Answers

1. Right of Way Excavation (EXC)

Permits must be obtained to perform excavations in the City's rights-of-way. Typically used for utility connections and stormwater system work. Requires proof a current excavation bond on file. Must obtain an excavation permit for direct connections into public stormwater facilities not requiring a public improvement plan. An excavation permit may be obtained after plans are approved and prior to tying the proposed storm sewer into the existing public storm sewer system. Contact Traffic Operations at 417-864-1980 for more information and requirements for obtaining excavation permit. 

Apply eCity.springfieldmo.gov

2. Sinkhole Permit (SNK)

A permit is required prior to any land disturbance or use of motorized equipment within a sinkhole. The applicant shall submit a plan showing the location of the sinkhole, the sinkhole drainage area, contours, significant physical features, sinkhole setbacks, non-buildable areas, and proposed improvements. A sinkhole evaluation, including both geological and hydrological evaluation, may be required. A sinkhole evaluation must be completed by a qualified professional engineer or geologist.
Learn More    Sinkholes in the Ozarks

3. Stormwater Detention Buyout (STM)

Payment in lieu of construction of detention facilities may be approved on a case by case basis, depending on downstream and other conditions. Cost of downstream improvements may be credited towards the payment in lieu of constructing detention. An application must be submitted and sealed by a qualified professional engineer licensed in the state of Missouri. Supporting calculations are required demonstrating that detention provides no downstream benefit.
Apply by uploading this document to the ePlans project

4. Stormwater (STM)

A stormwater detention permit will be required for the private, onsite detention and/or water quality facility. This permit may be obtained through the Building Development Services (BDS) office, once the stormwater plans and calculations have been approved. The cost of this permit is $135. These facilities must be constructed, inspected, approved and operational prior to issuance of the building permit.
Learn More

5. Sidewalk (SDW)

Authorize the construction of a sidewalk in City right-of-way in conjunction with a private development. Sidewalk improvements must be on a public improvement plan UNLESS there are no other public improvements required for a project. If no other public improvements are required, sidewalk plans must be submitted as part of the building plans.
Contact Traffic Operations Traffic Operations at 417-864-1980 to obtain information and requirements for a sidewalk permit.

6. Encroachment (ENC)

A permit is required for an encroachment on public right-of-way. City Code defines encroachments as any structure, building, fixture, sign or other object belonging to any person which has been constructed, installed or placed on, in over or under any public street, public sidewalk or public right-of-way, other than encroachments which will remain in place for a temporary period not in excess of thirty (30) days that have been approved by the City in connection with an event for which a permit has been issued by the city. City Code gives authority to the Public Works Director to issue a license agreement for new awnings, canopies, planters, street furniture or sidewalk cafes. Any other type of encroachment must be approved by City Council.
Contact Traffic Operations at 417-864-1980 to obtain information and requirements for any encroachment on public right-of-way.

7. Driveway (DRV)

Permits must be obtained for all driveway approach construction and improvements. * Improved refers to a driveway approach which connects to a street with concrete curbs and gutters. Unimproved refers to a driveway approach which connects to a street without concrete curbs and gutters.
*If Public Improvement Plans are required for street or sidewalk infrastructure, driveway approach work shall be included on the Public Improvement Plan. An additional driveway permit is not required when driveway approach work is part of the street or sidewalk Public Improvement Plans. If the Public Improvement Plan is for a Residential Subdivision which has more than two lots, driveway approach permits may be obtained as dwelling units are constructed, however, each driveway approach will be charged the regular fee for a residential driveway approach.
Contact Traffic Operations at 417-864-1980 to obtain a permit.
Learn More

8. Privately Developed Public Improvements (PWI/PIP)

Projects funded and managed by private individuals or developers. Projects submitted by private developers for streets, sidewalks*, storm sewer and sanitary sewer public improvement are assessed an engineering, inspection and technology fee. The fee is 5.34% of the project cost. Privately funded improvements do not have to be publically advertised. These fees are collected after the plans and construction bid have been approved. Additional fees can be incurred depending upon geographic location such as Trunkline Connection fees and Sewer Lift Station fees. Once the projects are constructed, inspected, completed and accepted, the city takes over maintenance of the infrastructure. Public improvements can sometimes be escrowed, with approval, to expedite building permits or plats. *Sidewalk improvements must be on a public improvement plan UNLESS there are no other public improvements required for a project A request to extend the completion date set forth in the bond or agreement given to the City in lieu of completing the public improvements required as part of a subdivision. Approval is limited to one (1) additional year for completion. If no other public improvements are required, sidewalk plans must be submitted as part of the building plans and a sidewalk permit is required. Learn More    Escrow Information

Apply on eCity.springfieldmo.gov

▼

Planned Developments - Final Plan

Show All Answers

1. May you make changes from the ordinance on the final development plan?

Very minor changes may be permitted provided the site plan shows substantial conformance to the ordinance. City Council can approve a larger number of minor changes than the Administrative Review Committee. If the change is not in substantial conformance with the ordinance, the change may require an amendment to your planned development. Remember that this will require a new set of public hearings before the Planning and Zoning Commission and City Council and the same time frame as was spent on the first approval of the preliminary development plan.

2. When must you submit the final development plan?

When you are ready to proceed with the development of the property. Like the approval of a typical rezoning case, the new zoning classification is permanent and does not expire with inaction.

3. Is there any cost for the approval of the final development plan?

Yes, check with the Zoning and Subdivision Services office for the current fees (PDF) online.

▼

Police

Show All Answers

1. How do I get to Bass Pro Shop?

Bass Pro Shop is located at the corner of Sunshine and Campbell. Get Directions

▼

Police & Traffic Safety

Show All Answers

1. There are signs that tell you how fast you can go, but what about how slow you can go?

In Springfield, unless there is a speed sign telling you how fast you can go, the speed limit is 30 mph. Along the highways the speed limit is 60-70 mph (depending on location) with a minimum speed of 40 mph. Whatever speed is indicated on the sign is the maximum speed you can go.

However, there is another city ordinance and state statute, that states: every person operating a motor vehicle shall operate the vehicle in a careful and prudent manner, exercising the highest degree of care, and shall operate the motor vehicle at a rate of speed so as not to endanger the property of another or the life or limb of any person. Basically what this means, it is prudent to slow down even below the minimum speed to be able to control your vehicle. This is especially important on rain and ice-covered roads. You should know that you could still be issued a summons for speed greater than reasonable and prudent even if you are below the speed limit.

2. Is it illegal to drive a vehicle in Missouri without wearing your shoes?

No, but I don’t recommend not wearing your shoes. You will get better traction with shoes. If you are in an accident, the shoes will help keep your feet from getting cut by flying glass.

3. Do I have to turn my windshield wipers on if it is raining even if I can see okay without them?

Yes. Please read this tip for additional comments on wipers and headlights.

4. If making a left turn from a one-way street, what lane should I be in to make the turn?

You must be in the left lane in order to make the turn. If you are in the right lane and make a left turn from that lane, you can be issued a summons for improper left turn. If you cause an accident or are involved in an accident, you will be issued a summons.

5. If making a right turn on red, who has the right-of-way, me or the vehicle in the left turn lane across the intersection?

After coming to a complete stop on red, you are allowed to make a right turn, if it is safe to do so. However, you must yield to the vehicle making the left turn.

▼

Public Works Engineering

Show All Answers

1. How do I pay my sewer tax bill?

After completion of the sewer district, a tax bill will be issued to cover the cost of the sewer project. At that time each property owner will be sent a letter stating the exact amount of their tax bill. You have 2 options to pay for your sewer tax bill.

• The first option is to pay the tax bill in full within 30 days of the issuance of the tax bill with no interest being charged.
• The second option is to take advantage of the city's installment plan. With this plan your payments are spread out over a 15-year period, with the first payment being due one year after the issuance of the tax bill. One-fifteenth of the assessment, along with the interest on the unpaid balance, is due annually. On the annual payment date, additional payments can be made to the principal balance. At any time during the 15-year period the balance can be paid in full. This payoff would also include the interest to the payoff date (very similar to a home loan). Tax bill interest rates are generally less than most home loans.

Springfield also has a sanitary sewer lateral loan program to assist in the cost of connecting houses / businesses to the sewer system. The cost to connect the building service to the public sewer is a separate cost to the property owner. The lateral loan program allows for loans up to $1,500 to be repaid over 120 months at an interest rate of 6% per annum.

Financial assistance is also available from community development funds for applicants meeting income guidelines for both the sewer district tax bills and the building lateral connection. This program can help with up to 100% of these costs. Call Marti Fewell at 417-864-1039 for information on this program.

2. How do you initiate the construction of public sewers?

Requests for public sewers are typically initiated by a property owner or owners from a neighborhood with concerns about the working order of their septic systems. This typically occurs when septic systems are showing signs of failing (surfacing sewage) or are not working properly.

Failing septic systems can cause health hazards, not only to the property owner but also to the entire neighborhood. Requests for public sewers are referred to the city council as required by the city charter.

3. How is my monthly sewer bill calculated?

There is both a customer charge and a volume charge for your monthly sewer bill. The monthly sewer bill for residential service is calculated by adding the customer charge to your monthly volume charge per 100 cubic feet (CCF) which is based upon your average water usage during the months of January, February, and March.

For example, the average monthly residential water usage (volume) is 6 CCF. The monthly sewer bill calculation from July 1, 2014 to June 30, 2015 is a $17.21 customer charge plus the volume charge ($1.68 volume charge per CCF times 6 CCF), totaling $27.29 per month.

This monthly sewer use charge is collected to fund the maintenance and operation costs of the system.

Please call (417) 864-1924 if you have any questions concerning your monthly sewer bill.

4. What actions are taken for sewer districts?

The city charter requires city council to act on a district sewer at least 4 times from the time it is initiated through completion. The various actions are:

• Acceptance of the lowest responsible bid
• Authorize the issuance of tax bills
• Establish district or joint district boundaries
• Resolution of necessity

5. What are the advantages of public sewers?

Public sewers are recommended and often required by both the Environmental Protection Agency and the Missouri Department of Natural Resources for the collection and transport of wastewater to a permitted treatment facility. This is especially important for urban density developments because public sewers greatly reduce the potential for health hazards and contamination of our ground water supply.

Septic systems, at best, are temporary substitutes for public sewers. The geology of the Ozarks is generally considered unacceptable for individual treatment systems. Because of our karst topography, septic systems can and do fail often without our knowledge.

Unfortunately, our karst topography also can often provide a direct connection from septic system leach fields to our ground water. To minimize this impact to our ground water, both the City of Springfield and Greene County have adopted regulations that require a minimum size tract of 3 acres for individual treatment systems.

6. What determines the cost per property for public sewers?

The property owner cost is equal to the district cost divided by the district square footage, multiplied by the property owner square footage.

Property Owner Cost = (District Cost / District Square Footage) * Property Owner Square Footage

In 1999, city council implemented an assistance program to cap the property owners' costs for constructing the public sewers at $8,300 (which includes a $300 facility charge) per single family residential tract for all those opting to use the assistance program. No matter what size individual tract you own or what extra ordinary costs may be involved in your sewer district, this assistance program can be used to cap your tax bill at a maximum of $8,300. This does not include the cost to connect your home / business to the public sewer.

7. Where are the sewer lines located?

Some of the sewer lines are built within the street parkway and some are built within easements. If shrubs, trees, flowers, etc. are within the road right-of-way or sewer easement area, it is the property owners' responsibility to relocate them if they want to preserve or transplant them to another location.

8. Who is responsible for the construction clean up?

The contractor is responsible for all clean up, reseeding of the disturbed areas, and for returning the parkways and easements to as near as practical to the original condition.

▼

Public Works Traffic Engineering

Show All Answers

1. How are speed limits determined?

City ordinance sets the basic speed limit in Springfield at 30 miles per hour (mph). Motorists are to assume the speed limit is 30 mph unless there are signs posting a different speed limit. Speed limits greater than 30 mph can be set on the major streets by the City Traffic Engineer based on engineering studies that include the following factors:

• Crash experience
• Functional classification of the streets
• Prevailing speed of motorists as determined in a speed study
• Roadway characteristics including alignment, surface, grade, sight distance, and design speed
• Roadway development including type of land use, driveway spacing, and parking practice

2. How can I make comments regarding Springfield traffic?

Please let us know of any specific concerns you may have regarding traffic in Springfield. You may do this online, by email, regular mail, phone at 417-864-1980, or in person at:
840 N. Boonville
Room 102
Springfield, MO 65802

3. When should a traffic signal be installed?

Traffic signals should only be installed when they are warranted as determined by an engineering study. A warranted traffic signal that is properly located and operated may provide for more orderly movement of traffic, and may reduce the occurrence of certain types of crashes. On the other hand, an unwarranted traffic signal can result in increased delay, congestion, and crashes. Installations are based on engineering studies that consider the following:

• crash history
• excessive side street volumes
• flow of traffic along major street
• pedestrian delays and/or pedestrian safety
• side street delays
• uniform traffic flow

City ordinance authorizes the Traffic Engineer to post 20 miles per hour (mph) school speed limit signs 200 feet beyond the school property on streets where the reduced speed limit is warranted. In addition, city council has also approved special ordinances for lower speed limits in the Park Central, Commercial Street commercial districts, and the Southwest Missouri State University campus.

4. What is traffic engineering?

Traffic engineering is the field of engineering which deals with the planning, design, construction, and operation of roads, streets, and highways, their networks, terminals, access to abutting lands and relationships with other modes of transportation for the achievement of safe, efficient, and convenient movement of persons and goods. Traffic engineering applies engineering principles to existing transportation facilities to help solve transportation problems, and takes in account the knowledge of psychology and habits of users of the transportation systems.

5. Will a lower speed help reduce speeding?

Facts indicate otherwise.  Research conducted throughout the country over several decades has shown that drivers are influenced by the type of street and current traffic conditions, and not the posted speed limit.
When a speed limit sign is not posted, the City of Springfield basic speed law still applies.  A person may assume the speed limit is 25 mph, but drive at a speed that is reasonable and prudent under existing conditions.  In every event, speed must be so controlled as to avoid colliding with any object, person, or vehicle on the highway.  It is the duty of ALL persons to exercise reasonable care for the protection of others.

Under Springfield law, the speed limit is 25 mph unless otherwise posted. Speed Limits higher than 25 mph are established on the basis of traffic engineering studies.  These studies include roadway conditions, accident records and the prevailing speed of prudent drivers.   If an unreasonably low speed is posted, most drivers will ignore the signs, while a few may try to stay within the posted speed limit.  This causes real safety concerns because of the difference between faster and slower drivers.
Some lower speed limits have been established in certain districts throughout Springfield.

• 20 mph on MSU Campus
• 20 mph School Zones 
• 20 mph in Downtown Business Districts (Park Central & Commercial Street) • 

Lowering Speed Limits unnecessarily can have two adverse effects. They make violators out of reasonable and otherwise law abiding citizens.
But most importantly, police enforcement is diminished, which plays a vital role in controlling speed.  Unrealistic speed limits create a difficult situation for the police and the community, and citations are not upheld in court.  

6. Will a traffic signal reduce crashes at an intersection?

The Manual on Uniform Traffic Control Devices suggests that signals should not be installed under the premise of reducing collisions, unless five or more right-angle type occur per year.  Studies indicate that an increase in total collisions should be expected at intersections having fewer than five right angle collisions per year prior to signalization.
The purpose of signals is to improve overall traffic flow.  Signals can be helpful in reducing right-angle collisions under certain circumstances, but almost always result in an increase in other types of collisions such as rear-end and left turn collisions.  As well, signals can also give pedestrians a false sense of security. 

Learn more by visiting Traffic Signals and Management.

7. Does the City install "Children At Play" signs to slow traffic ?

The City no longer installs "Children at Play" signs. Studies have found that these warning signs are not effective in reducing the number of speeding motorists. Further, there are issues associated with those signs:

1. Potential attraction of child predators

2. The signs may insinuate that it’s okay for children to play in the street. But the street is not a safe place to play. 

3. If some streets had "Children at Play" signs and other street did not - does that mean there are no kids living on the streets without signs?

4. "Children at Play" signs may give children and parents a false sense of security.

Learn more about neighborhood traffic safety concerns. 

8. Will more stop signs slow traffic on a street?

Stops signs can only be installed where traffic patterns and volume require it, but never to slow traffic - for good reasons. Learn what the national standards for stops signs are here.

▼

Recycling

Show All Answers

1. How can I recycle commercial/residential building materials and home improvement supplies?

Habitat for Humanity ReStore accepts these materials, 2410 S. Scenic Avenue. Call 417-829-4001 with questions.

2. How can I recycle/dispose of old tires?

Several options are available. The Landfill accepts tires cut into thirds (the tread and two side
walls). Tires may also be cut into 3 pieces like a pie or cut in half on the circumference (cut like a
bagel). Shredded or chipped tires are also accepted. Several local retailers accept used tires.
Please call first. fees apply
• G.L. Moore Tire Pros & Automotive, 2253 E. Olive Ct., 869-2561
• Big O Tires: 2020 N. Glenstone Ave., 831-1540
• Mitchem Tire & Wheel, 3100 S. Campbell, 882-3100 and 307 E. Kearney, 869-7394.
• R&B Tire Pros, 1811 W. Republic Road, 889-5945.
• Smart Buy Tire, 1045 S. Campbell, 831-3589.
• Well’s Tire & Auto, 1612 W. Division, 862-4962.
• Goodyear Commercial Tire & Service, 5210 W. State Hwy. 266, 866-0809.

3. How can I recycle used motor oil?

Please do not put in trash. Put waste oil in clean containers only (use original containers or milk
jugs). Do not use bleach bottles or bottles that have contained chemicals other than motor oil.

• City’s Household Chemical Collection Center: Call for appointment): 864-2000
• AutoZone - all Springfield locations
• Import Car Service, 1901 S. Stewart, 881-0101.
• Mister HotShine Lube Express, all Springfield locations.
• Kwik Kar Automotive, 4112 S. Kansas Expwy., 887-5945.
• O’Reilly Auto Parts (oil and filters), all Springfield locations.
• R&B Tire Pros, 1811 W. Republic Road, 889-5945.
• Wal Mart Super Center: (5 gallon limit)1923 E. Kearney, 865-4575. 2021 E. Independence, 886-8654, 2825 N. Kansas Expwy., 865-9721.

4. How can I recycle aluminum?

Aluminum (rinse/crush)

• All Metal Recycling - 3340 W. Division 862-0011
• Bob’s Scrap Metal - 3241 W. Division 869-6633
• City of Spring?eld Recycling Centers 864-1904
• Commercial Metals Co. - 634 E. Phelps 862-0548
• Computer Recycling Center - 528 N. Prince Lane 866-2588 (pickup service available –
fees may apply)
• Curbside (call your waste hauler)
• Greenway Recycling - Fordland, MO 767-4390
• Habitat for Humanity ReStore -(cans, scrap, aluminum) 829-4001
• Marck Recycling Services - 225 S. Walnut, Republic, MO 732-9253
• McCoy Iron & Metal - 321 N. Fort 866-3707
• New American Recycling - (cans only) 357 N. Fort 862-9995
• Ronald McDonald House Charities of the Ozarks - 949 E. Primrose 875-3505. (Aluminum can tabs only – call for details.)
• S&S Recycling LLC - 8930 1st Rd, Mountain Grove 926-3360; 22395 Route 66, Lebanon 588-3555.
• Springfield Iron & Metal - 1323 W. Locust 869-7373
• Humane Society of Southwest MO - (cans only) 3161 W. Norton Rd 833-2526
• Waste Corp. of MO - (residential/commercial svcs) 2120 W. Bennett 831-3195

5. How can I recycle antifreeze?

• City’s Household Chemical Collection Center - (call for appointment) 864-2000
• Mister HotShine Lube Express - all Springfield locations
• Kwik Kar Automotive - 4112 S. Kansas Exp. 887-5945
• R&B Tire Pros - 1811 W. Republic Rd. 889-5945.

6. How can I recycle appliances?

• All Metal Recycling - 3340 W. Division 862-0011
• Bob’s Scrap Metal - 3241 W. Division 869-6633
• C & C Appliances - (including air conditioners) 1101 S. Scenic 865-3296
• Commercial Metals Co. - (no TVs or microwaves) 634 E. Phelps 862-0548
• Computer Recycling Center - (No Freon) 528 N. Prince Lane 866-2588 (pickup service available fees may apply).
• Freedom Appliance Outlet - 521 W. Kearney 862-8585
• Habitat for Humanity - (no TV’s) 2410 S. Scenic Ave. 829-4001 (working/non-working large appliances)
• McCoy Iron & Metal - (no TVs) 321 N. Fort 866-3707
• MO Council of the Blind - (working appliances) 2713 N. Kansas Expwy. (call first) 831-7600
• S&S Recycling LLC (no microwaves or TVs) 8930 1st Rd, Mountain Grove 926-3360; 22395 Route 66, Lebanon 588-3555
Salvation Army - (working appliances)
1737 S. Campbell 866-9426
Springfield Iron & Metal -
1323 W. Locust 869-7373
• Springfield Victory Mission Donation Center - 700 W. Chase 864-2246
• YOTO Community Thrift Store - (call first) 1731 N. Glenstone Ave. 890-SAVE (7283).

7. How can I recycle automobiles (junk cars with titles)?

• All Metal Recyling -3340 W. Division 862-0011
• Bob’s Scrap Metal - 3241 W. Division, 869-6633
• Commercial Metals Co. - 634 E. Phelps 862-0548 (call for details)
• Habitat for Humanity ReStore - (RVs, campers, boats, motorcycles) 2410 S. Scenic Ave. 829-4001
• McCoy Iron & Metal - 321 N. Fort 866-3707
• S&S Recycling LLC (with or without title) 8930 1st Rd, Mountain Grove 926-3360; 22395 Route 66, Lebanon 588-3555
• Springfield Iron & Metal -1323 W. Locust 869-7373.

8. How can I recycle automotive/marine/RV batteries?

Please do not put in trash. Most battery retailers will recycle trade-ins.

• All Metal Recycling - 3340 W. Division 862-0011
• AutoZone - All Springfield locations
• Batteries Plus Bulbs -2216 S. Campbell 823-8060; 2648 N. Kansas Expressway 831-2420
• City’s Household Chemical Collection Center -(call for appointment) 864-2000
• Computer Recycling Center -528 N. Prince Lane 866-2588 (pickup service available –
fees may apply)
• Import Car Service - 1901 S. Stewart 881-0101
• Interstate Batteries - 2545 E. Kearney 831-3372 (Accepts other batteries types as well. Call for
details)
• Kwik Kar Automotive - 4112 S. Kansas Exp. 887-5945
• McCoy Iron & Metal - 321 N. Fort 866-3707
• O’Reilly Auto Parts - All Springfield locations
• R&B Tire Pros - 1811 W. Republic Rd. 889-5945
• Springfield Iron & Metal - 1323 W. Locust 869-7373.

9. How can I recycle button batteries?

Please don’t put in trash. Most jewelry stores recycle button batteries (used in watches, toys,
hearing aids).
• Batteries Plus Bulbs 2216 S. Campbell 823-8060; 2648 N. Kansas Expressway 831-2420
• City’s Household Chemical Collection Center: (call for appointment) 864-2000
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available; fees may apply)
• Interstate Batteries: 2545 E. Kearney 831-3372
• Staples: 2135 E. Independence 890-5146; 2636 N. Kansas Expressway 869-3890.

10. How can I recycle nonrechargable batteries? (AA, AAA, 9 volt, etc.)

• Batteries Plus Bulbs: 2216 S. Campbell 823-8060; 2648 N. Kansas Expressway 831-2420
• Computer Recycling Center; 528 N. Prince Lane 866-2588 (pickup service available, fees may apply)
• Interstate Batteries: 2545 E. Kearney 831-3372
• Missouri Council for the Blind - (working batteries) 2713 N. Kansas Expwy. (call first) 831-7600.

11. How can I recycle power tool rechargable batteries?

• Batteries Plus Bulbs: 2216 S. Campbell 823-8060; 2648 N. Kansas Expressway 831-2420
• City’s Household Chemical Collection Center: (call for appointment) 864-2000
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available,fees may apply)
• Home Depot: 2104 E. Independence 881-7277
• Interstate Batteries: 2545 E. Kearney 831-3372
• Lowe’s:1707 W. Norton 833-2000; 1850 E. Primrose 889-1980.

12. How can I recycle Ni-cad, Li-ion, SLA rechargeable batteries?

• City’s Household Chemical Collection Center: (call for appointment) 864-2000
• Batteries Plus Bulbs: 2216 S. Campbell 823-8060; 2648 N. Kansas Expressway 831-2420
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available, fees may apply)
• Interstate Batteries: 2545 E. Kearney 831-3372
• Springfield Conservation Nature Center: 4601 Nature Center Way 888-4237
• Staples:2135 E. Independence 890-5146.
2636 N. Kansas Expressway 869-3890

13. How can I recycle good-condition bicycles?

• Commercial Metals Co.: 634 E. Phelps 862-0548
• Computer Recycling Center - (any condition) 528 N. Prince Lane 866-2588 (pickup service available, fees may apply)
• Habitat for Humanity ReStore: 2410 S. Scenic Ave. 829-4001
• Missouri Council for the Blind: 2713 N. Kansas Expwy. (call first) 831-7600
Springfield Iron & Metal: 1323 W. Locust 869-7373
• Springfield Victory Mission Donation Center: 700 W. Chase 864-2246
• YOTO Community Thrift Store: (call first) 1731 N. Glenstone Ave. 890-SAVE (7283).

14. How can I recycle books?

• City of Spring?eld Recycling Centers: 864-1904
• Computer Recycling Center: 528 N. Prince Lane 866-2588
• Greenway Recycling, Fordland: 767-4390
• Habitat for Humanity ReStore: 2410 S. Scenic Ave. 829-4001
• Marck Recycling Services: 225 S. Walnut, Republic, MO 732-9253
• Midwest Fibre Sales Corporation: 911 N. FR 123 862-1976
• Nestle Purina PetCare Co. (clean, dry paper only): 2555 North Partnership Blvd. 575-5933
• New American Recycling: 357 N. Fort 862-9995
• Ozarks Literacy Council (new or gently used): 397 E. Central 616-0505
• Springfield/Greene County Libraries: 616-0558 (year round collection for the Friends
of the Library Book Sale - call for details)
• Salvation Army: 1737 S. Campbell 866-9426
• Waste Corp. of MO: 2120 W. Bennett 831-3195
• YOTO Community Thrift Store: (call first): 1731 N. Glenstone Ave. 890-SAVE (7283).

15. How can I recycle cabinets?

• Habitat for Humanity ReStore (wood/metal in good shape): 2410 S. Scenic Ave. 829-4001.

16. How can I recycle cardboard? (corrugated, non-waxed only, flattened with liners removed)

• City of Springfield Recycling Centers: 864-1904
• Greenway Recycling, Fordland: 767-4390
• Habitat for Humanity ReStore: 2410 S. Scenic 829-4001
• Marck Recycling Services: 225 S. Walnut, Republic, 732-9253
• McDonald’s Restaurants: all Springfield locations
• Midwest Fibre Sales Corporation: 911 N. FR 123 862-1976
• New American Recycling: 357 N. Fort 862-9995
• Nestle Purina PetCare Co. (clean, dry paper only): 2555 North Partnership Blvd. 575-5933
• Waste Corp. of MO: 2120 W. Bennett 831-3195
• YOTO Community Thrift Store (call first): 1731 N. Glenstone Ave. 890-SAVE (7283)

17. How can I recycle car seats?

• Safe Kids Springfield/Mercy Injury Prevention Center (plastic shells only): 1570 W. Battlefield, Suite 100 820-7233

18. How can I recycle carpet?

• Habitat for Humanity ReStore (new remnants): 2410 S. Scenic Ave. 829-4001

19. How can I recycle carpet foam pad/urethane foam products?

• Bearden Carpet: 618 N. Stewart (no carpet) 883-7669

20. How can I recycle cell phones?

• Batteries Plus Bulbs: 2216 S. Campbell 823-8060; 2648 N. Kansas Expresswy 831-2420
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available, fees may apply)
• Harmony House Family Violence Center: 519 N. Cherry 837-7700
• Missouri Council for the Blind: (working): 2713 N. Kansas Expwy. (call first) 831-7600
• Ronald McDonald House Charities of the Ozarks: 949 E. Primrose 875-3505
• Springfield Conservation Nature Center, 4601 Nature Center Way 888-4237
• Sprint: 330 E. Battlefield (call first) 889-1727
• Springfield Victory Mission Donation Center: 700 W. Chase 864-2246
• Staples: 2135 E. Independence 890-5146; 2636 N. Kansas Expressway 869-3890
• YOTO Community Thrift Store: (call first) 1731 N. Glenstone Ave. 890-SAVE (7283).

21. How can I recycle clothing/furniture/household items?

• Christian Foundation: 1601 W. College 831-5546
• Crosslines (no furniture or appliances): 615 N. Glenstone 864-5810
• Goodwill Industries: 520 E. Battlefield 888-0044
• Habitat for Humanity ReStore (household and office furniture only; wood, metal,
upholstered items in good shape, no stains/tears): 2410 S. Scenic Ave. 829-4001
• Harmony House Family Violence Center (slightly used/new; please call): 519 E. Cherry 837-7700
• The Kitchen Receiving Center: 420 E. Blaine 837-1512
• Maggie’s Boutique: 450 E. Commercial 837-1530
• Missouri Council for the Blind: 2713 N. Kansas Expressway 831-7600
• Plaid Door (strictly clothing and housewares): 1920 E. Sunshine 890-1144
• Resolution Reuse: 2520 E. Jean 868-8851
• Salvation Army: 1737 S. Campbell 866-9426
• Springfield Victory Mission Donation Center: 700 W. Chase 864-2246
• YOTO Community Thrift Store (call first): 1731 N. Glenstone Ave. 890-SAVE (7283).

22. How can I recycle compact fluorescent bulbs & fluorescent lamp ballasts (tubes)?

• Batteries Plus Bulbs (all commercial bulbs, lamps & ballasts; fee may apply – offer pickup service): 2216 S. Campbell 823-8060; 2648 N. Kansas Expressway, 831-2420
• City’s Household Chemical Collection Center (call for appointment): 864-2000
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available,fees may apply)
• Home Depot - (returns desk) (compact fluorescent bulbs only): 2104 E. Independence 881-7277
• Lowe’s (returns desk): 1707 W. Norton 833-2000; 1850 E. Primrose 889-1980 (unbroken/expired Compact Fluorescent Bulbs only, call for details)

23. How can I recycle computers/computer equipment?

• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available - fees may apply)
• Staples: 2135 E. Independence 890-5146; 2636 N. Kansas Expressway 869-3890.

24. How can I recycle cooking oil (business only)?

• Fleming Recycling / BF ByProducts, LLC: 13210 Russell Drive, Cabool, 926-1705
• Darling International (restaurant only): Billings, 417-744-2287
• J&A Recycling (restaurant only): 100 Hwy M, Everton, 417-535-2005.

25. How can I recycle dry cleaning bags/clothes hangers?

• Call your personal dry cleaner.
• Glo Cleaners - All Springfield locations.

26. How can I recycle drywall?

• Habitat for Humanity ReStore - (full useable sheets): 2410 S. Scenic Ave. 829-4001
• Hansen’s Greenwaste - (construction debris-drywall): 3341 S. Farm Road 107 877-8733.

27. How can I recycle eyeglasses (prescription)?

• Lens Crafters: Battlefield Mall 887-1780
• Missouri Council for the Blind: 2713 N. Kansas Expressway 831-7600
• Vision Clinic: 3440 S. National 886-5444; 213 W. Olive, Suite 1 862-3937
• Wal-Mart Supercenter: 2021 E. Independence 886-8654.

28. How can I recycle farm machinery?

• All Metal Recycling: 3340 W. Division, 862-0011
• Bob’s Scrap Metal: 3241 W. Division, 869-6633
• Commercial Metals Co.: 634 E. Phelps, 862-0548
• McCoy Iron & Metal: 321 N. Fort, 866-3707.
• Springfield Iron & Metal: 1323 W. Locust, 869-7373.

29. How can I recycle fire extinguishers?

Most extinguisher retailers accept with no charge.
• Cintas Fire & First Aid: 211 N. Ingram Mill, 865-6185.

30. How can I recycle fishing line? (Monofilament line only and spools)

Springfield Conservation Nature Center: 4601 Nature Center Way, 888-4237.

31. How can I recycle glass containers, jars and bottles?

First, rinse, remove lids and rings.
• Curbside (call your waste hauler)
• City of Spring?eld Recycling Centers: 864-1904
• For other glass, call the Recycling Hotline: 864-1904.

32. How can I recycle grease (business only)?

• Darling International (restaurant only): Billings, 417-744-2287
• Fleming Recycling / BF ByProducts, L.L.C. (grease and grease traps): 13210 Russell Drive, Cabool 926-1705
• J&A Recycling (restaurant only):100 Hwy M, Everton, 417-535-2005.

33. How can I recycle lawn mowers/small engines/electric motors?

• All Metal Recycling: 3340 W. Division, 862-0011
• Bob’s Scrap Metal: 3241 W. Division, 869-6633
• Computer Recycling Center: 528 N. Prince Lane 866-2588 (pickup service available –
fees may apply)
• Habitat for Humanity ReStore (lawn mowers): 2410 S. Scenic Ave. (call for info.), 829-4001
• McCoy Iron & Metal: 321 N. Fort, 866-3707
• Missouri Council for the Blind - (working equipment): 2713 N. Kansas Expwy. (call first) 831-7600
• Springfield Iron & Metal: 1323 W. Locust, 869-7373
• Springfield Victory Mission Donation Center: 700 W. Chase, 864-2246
• YOTO Community Thrift Store - (call first), 1731 N. Glenstone Ave., 890-SAVE (7283).

▼

Running for Council

Show All Answers

1. Is there a fee to file as a candidate?

There is no fee for filing as a candidate for City Council.

2. Explain the petition process and how many signatures are required on the petitions?

Nominations of candidates for all elective offices shall be by petition. Petitions for candidacy must be obtained from the Office of the City Clerk located at 840 N. Boonville.

Petitions for zone council members shall be signed by not less than 100 registered voters who are residents of the zone for which the candidate is requesting nomination.

Petitions for officials elected by the entire city (general council members and mayor) shall be signed by not less than 200 registered voters of the city.

For more information on the petition process see Section 13.4.1 of the City Charter.

3. Where does a candidate obtain information regarding financial disclosure requirements?

It is the candidate's responsibility to obtain all pertinent information regarding financial disclosure from the Missouri Ethics Commission.

4. What are the residency requirements?

Each council member shall be a qualified voter of the city and shall have been a resident thereof for at least 2 years immediately prior to his or her election or appointment. The 4 zone council members shall be residents and qualified and registered voters of the respective zones provided for in the city charter. Each zone council member shall have been a resident of his or her zone for at least 1 year immediately prior to his or her election or appointment.

More information about residency requirements can be found in the qualifications to serve on City Council contained in Section 2.2 of the City Charter. Information about Council Zones can be located on the interactive map of the city.

5. What are the length of the terms to serve on City Council?

The mayoral term is 2 years and the council member term is 4 years.

6. In what order will my name appear on the ballot?

Candidates will appear on the ballot in the order that their petitions are able to be certified.

▼

Sanitary Sewer - CIPP Lining

Show All Answers

1. Why Is the City relining the Sanitary Sewer line connected to my residence or property?

A video inspection of the sanitary sewer line connected to your residence previously indicated that it needs to be rehabilitated. Reasons for rehabilitating the pipe may include:

• Old age
• Cracks
• Holes
• Sagging
• Roots
• Ground water infiltration

The types of existing pipes that we usually reline in this process are vitrified clay pipe (VCP) and concrete pipes (RCP). Sewer relining is a quick and economical process in lieu of replacing pipes by open excavation. This process prevents major disruptions to properties located along the sewer line.

2. How will my home/property be affected?

Residents may see activities related to the sewer lining for several weeks leading up to the actual lining. These activities may include:

• Assessment of flow conditions within the main sanitary sewer using remote controlled video cameras.
• Cleaning and inspecting the main sanitary sewer prior and after the sewer lining process is completed.
• Smoke testing to confirm connections between buildings and sewers and to potentially identify defective p-traps/venting within homes and businesses.

On the day of the work, you will be asked to minimize water use until the installation process is complete. During the installation process, the flow of wastewater from your property will be temporarily blocked. Using excessive amounts of water during this time could cause wastewater back-up into the drains or toilets in the lower levels of your property. Once the installation process is complete, you will be advised by an on-site representative that you can resume normal water usage. Residents may also experience loud noise from the equipment, unpleasant odor from the liner and parking restrictions.

3. How long is the installation process?

The sections of pipe are selected and scheduled so that the lining installation can be completed the same day that it is initiated.  Each property should only be impacted for one day to complete the installation and lateral reinstatement phases.

4. Which drains do I need to fill up with water? How do I know if I need to do this?

Any dry or unused drains that connect to the sanitary sewer system should be regularly filled with water to prevent sewer gases from entering the residence. 

These drains include:

• Floor drains: Most residential basements have one or more floor drains, usually near the water heater, washer/dryer and A/C unit.
• Seldom used bathtubs, showers, sinks, etc.: You may want to pour several cups of water in these fixtures because lack of use may have caused the drains to dry out over time.
• Sump pumps: Found in residential basements, sump pumps have a motor that turns on when the water table is above the foundation of the home. In some cases, older sump pumps may have been connected to the sanitary sewer system, therefore if your sump pump does not discharge to the outside of your house and the pump has not been running for a while, it is a good idea to pour water into the pit to allow the sump pump to run.   Incidentally, the connection of sump pumps to the sanitary sewer is not allowed by city code.  The City's Private Sewer Repair program exists whereby the city will pay the costs to disconnect your sump pump and bring this portion of your plumbing back into code compliance.  Learn more about the Private Sewer Repair Program.

5. How do my drains work?

The plumbing network within a house or business should have a couple of features, p-traps and venting, which work to prevent gases from the sewer or a septic system from flowing into the structure.  

P-traps, the curved section of piping located under sinks and floor drains and within toilets, work to retain water in the lower bend of the trap to create a water seal between the house and the sewer.  This seal prevents sewer gases from migrating into the structure.  

The vent pipe works to eliminate any pressure difference between the two sides of the p-trap seal  and keeps the seal in place.  

These same plumbing safety features work to keep out vapors that are emitted during the CIPP curing process.  Thus, it is important that property owners follow instructions provided near the time that lining takes place and ensure that any p-traps on drains or other plumbing fixtures that are seldom used have water in them sufficient to maintain the seal.  If vapors enter the structure during the CIPP lining process, it is an indication there is likely a defect in the structure’s plumbing that needs to be identified and fixed.  

6. What if I'm out of town during the CIPP lining work?

If you are out of town during this period, make sure your water traps are full. This will help reduce potential smells from entering your home. If you detect an odor, open your windows for a few hours to dissipate the smell and contact the CIPP lining on-site representative. 

7. Why can't you provide an exact pipe lining date?

Due to the nature of the work, the CIPP schedule is developed about a week prior. Crews need to clean and assess the pipes before the actual lining takes place which may result in last-minute adjustments to the schedule. All directly impacted residents will receive a door hanger or other notification approximately 24 hours prior to installation.  

8. What is styrene?

Styrene is a clear, colorless liquid that’s a component of materials used to make thousands of everyday products for home, school, work, and play. Styrene is used in everything from food containers and packaging materials to cars, boats, computers, and video games. Derived from petroleum and natural gas by-products, styrene helps create thousands of remarkably strong, flexible, and light-weight products. The styrene used in these products is manufactured synthetically in petrochemical plants. However, styrene also occurs naturally in the environment and is present in many common foods, such as coffee, strawberries, and cinnamon. 

For more information on styrene, visit the National Institute of Environmental Health Sciences, Agency for Toxic Substances & Disease Registry (ATSDR) or the Environmental Protection Agency online.

9. Is styrene harmful to my health?

There have been varying reports/studies regarding the potential risks of Styrene at different concentration levels. In general, exposure to Styrene may cause nausea, eye and respiratory irritation, headache, etc. These effects usually go away with exposure to fresh air. However, exposure to excessive levels of Styrene or for long periods may result in more serious health concerns.  Thus, it is important for people to take preventative action if they start to experience any of the early symptoms listed above.  

For more information on styrene, visit the National Institute of Environmental Health Sciences, Agency for Toxic Substances & Disease Registry (ATSDR) or the Environmental Protection Agency online.

10. What can I do to reduce my exposure to styrene?

To prevent Styrene gases from entering your home, pour water into your drains the night before or early morning the day the installation work is scheduled to be performed. Styrene gases do not remain in the air for long periods of time, so if Styrene gas has entered the residence, we recommend opening windows and allowing fresh air to circulate inside your home and/or leaving the residence for a few hours. 

For more information on styrene, visit the National Institute of Environmental Health Sciences, Agency for Toxic Substances & Disease Registry (ATSDR) or the Environmental Protection Agency online.

11. Why do I smell styrene in my home?

If you smell styrene in your home, this could be an indicator of a plumbing issue such as a broken or clogged pipe or a dry p-trap. If you have already taken measures to ensure that your p-traps contain water, you may want to contact a plumber to investigate any potential issues. 

▼

Sanitary Sewer Design

Show All Answers

1. What are the advantages of public sewers?

Public sewers are recommended and often required by both the Environmental Protection Agency and the Missouri Department of Natural Resources for the collection and transport of wastewater to a permitted treatment facility. This is especially important for urban density developments because public sewers greatly reduce the potential for health hazards and contamination of our ground water supply.

Septic systems, at best, are temporary substitutes for public sewers. The geology of the Ozarks is generally considered unacceptable for individual treatment systems. Because of our karst topography, septic systems can and do fail often without our knowledge. Unfortunately, our karst topography also can often provide a direct connection from septic system leach fields to our ground water. To minimize this impact to our ground water, both the City of Springfield and Greene County have adopted regulations that require a minimum size tract of 3 acres for individual treatment systems.

2. How do you initiate the construction of public sewers?

Requests for public sewers are typically initiated by a property owner or owners from a neighborhood with concerns about the working order of their septic systems. This typically occurs when septic systems are showing signs of failing (surfacing sewage) or are not working properly. Failing septic systems can cause health hazards, not only to the property owner but also to the entire neighborhood. Requests for public sewers are referred to the City Council as required by the City Charter.

3. What actions are taken for sewer districts?

The City Charter requires City Council to act on a district sewer at least four times from the time it is initiated through completion. The various actions are:

1. Establish district or joint district boundaries
2. Resolution of Necessity
   Acceptance of the lowest responsible bid
3. Authorize the issuance of tax bills

4. Where are the sewer lines located?

Some of the sewer lines are built within the street parkway and some are built within easements. If shrubs, trees, flowers, etc. are within the road right-of-way or sewer easement area, it is the property owners' responsibility to relocate them if they want to preserve or transplant them to another location.

5. Who is responsible for the construction clean up?

The contractor is responsible for all clean up, reseeding of the disturbed areas, and for returning the parkways and easements to as near as practical to the original condition.

6. What determines the cost per property for public sewers?

The Property Owner Cost is equal to the District Cost divided by the District Square Footage, multiplied by the Property Owner Square Footage.

Property Owner Cost = (District Cost / District Square Footage) * Property Owner Square Footage

In 1999 City Council implemented an assistance program to cap the property owners' costs for constructing the public sewers at $8,300 (which includes a $300 facility charge) per single family residential tract for all those opting to use the assistance program. No matter what size individual tract you own or what extra ordinary costs may be involved in your sewer district, this assistance program can be used to cap your tax bill at a maximum of $8,300. This does not include the cost to connect your home / business to the public sewer.

7. How do I pay my sewer tax bill?

After completion of the sewer district, a tax bill will be issued to cover the cost of the sewer project. At that time each property owner will be sent a letter stating the exact amount of their tax bill. You have two options to pay for your sewer tax bill.

1. The first option is to pay the tax bill in full within 30 days of the issuance of the tax bill with no interest being charged.
2. The second option is to take advantage of the City's installment plan. With this plan your payments are spread out over a 15-year period, with the first payment being due one year after the issuance of the tax bill. One-fifteenth of the assessment, along with the interest on the unpaid balance, is due annually. On the annual payment date, additional payments can be made to the principal balance. At any time during the 15-year period the balance can be paid in full. This payoff would also include the interest to the payoff date (very similar to a home loan). Tax bill interest rates are generally less than most home loans.

Springfield also has a sanitary sewer lateral loan program to assist in the cost of connecting houses/businesses to the sewer system. The cost to connect the building service to the public sewer is a separate cost to the property owner. The lateral loan program allows for loans up to $1,500 to be repaid over 120 months at an interest rate of 6% per annum.

Financial assistance is also available from Community Development Funds for applicants meeting income guidelines for both the Sewer District Tax Bills and the building lateral connection. This program can help with up to 100% of these costs. Call Marti Fewell at 864-1039 for information on this program.

8. How is my monthly sewer bill calculated?

There is both a customer charge and a volume charge for your monthly sewer bill. The monthly sewer bill for residential service is calculated by adding the customer charge to your monthly volume charge per 100 cubic feet (CCF) which is based upon your average water usage during the months of January, February, and March.

For example, the average monthly residential water usage (volume) is 6 CCF. The monthly sewer bill calculation from July 1, 2014 to June 30, 2015 is a $17.21 customer charge plus the volume charge ($1.68 volume charge per CCF times 6 CCF), totaling $27.29 per month.

This monthly sewer use charge is collected to fund the maintenance and operation costs of the system.

Please call (417) 864-1924 if you have any questions concerning your monthly sewer bill.

▼

Sanitary Sewer Overflows

Show All Answers

1. What is a sanitary sewer?

A sanitary or wastewater sewer system is a city-wide network of pipes and manholes used to collect the wastewater from sinks, drains, and toilets discharged from homes and businesses. This system moves that wastewater to a treatment facility where pollutants are removed before the clean water is returned to area streams.  

2. What is a sanitary sewer overflow?

A sanitary sewer overflow (SSO) is when sewage or a mixture of sewage and rain/groundwater escapes from the collection system, typically at manholes, before reaching the treatment facility. Most SSOs happen during periods of heavy rainfall when groundwater or other sources of additional water seep into the collection system and combine with regular wastewater flow to temporarily exceed the capacity of the sanitary sewer system. In other words, there is too much liquid flowing into the pipes in a short amount of time. Some SSOs can occur during dry weather periods. These are most often caused by a blockage in the sewer system, such as roots, "flushable" wipes, accumulated grease, vandalism or other items improperly flushed down the toilets. Removal of the blockage by City crews will restore normal operations and stop the SSO.  

3. How does the City become aware of SSOs?

During heavy rain events, City crews investigate areas of the sanitary sewer collection system known to be prone to overflowing. Crews identify if and where SSOs are occurring. During dry weather, most overflows are first noticed by a member of the public, who then call the city to report the overflow. SSOs can be reported by calling (417) 864-1923 anytime day or night.

4. I see a warning sign posted, what should I do?

If you see a warning sign posted, please stay clear of the immediate area and avoid contact with any nearby water in nearby creeks, standing in yards, or flowing along the street. When City crews respond to an SSO, they may post warning signs near the source and perimeter of a sewer overflow. Signs to help notify the public of the risk will be posted while the SSO is being monitored and until the area is fully cleaned. After the SSO has ended and clean-up has occurred, the signs will be removed.  

5. What type of clean-up is performed by the city?

Clean-up can take several forms, depending on the nature of the spill. Large capacity vacuum trucks can be deployed to remove pooled wastewater or to intercept flow of wastewater before it spreads. Often, a chemical element such as hydrated lime may be applied to the area to stop bacteria from growing.  

6. What is the risk if I come in contact with the discharge from an SSO event?

Since wastewater contains some level of fecal matter, it will have bacteria that can be harmful to human health if ingested or absorbed through sustained contact. Risks can include gastrointestinal, diarrheal, and respiratory illnesses. The level of risk is dependent on many factors, including, but not limited to, the individual’s susceptibility to the bacteria, amount of ingestion or exposure, strength composition of the discharge (whether raw sewage or combined with a significant amount of ground or rainwater), length of time since SSO has ended, and the amount of clean-up that has occurred. 

If you come in contact with wastewater discharging from the sanitary sewer system, it is recommended that you wash thoroughly with soap and/or an antibacterial agent as soon as practical. If you have swallowed or otherwise ingested some amount of discharged wastewater, it is recommended you contact your primary care physician for their guidance.

7. What is the city doing to stop SSOs from occurring?

The City of Springfield is continually working to maximize the capacity of the existing sanitary sewer system. This includes routine maintenance of pipes and regular removal of accumulations of roots, grease and other debris, including “flushable” wipes and other trash which are flushed or poured down drains instead of being disposed of properly. City crews also inspect the system with cameras and other technology to identify blockages, breaks and other defects which need to be repaired. Finally, some sections of piping need to be replaced or upsized through construction projects. The City has committed to investing $300 million over a 15-year period to reduce or eliminate the number and severity of SSOs.  

8. How can I help?

Be mindful of what you contribute to the sanitary sewer system. Dispose of fats, oils and grease through solid waste trash services. Don’t dispose of wipes through flushing, even if they are labeled as “flushable” as most of these wipes do not disintegrate and can collect and form blockages in the sewer system. Remember the 3P’s on toileting, only Pee, Poo, and Paper should be flushed!  You should dispose of anything else through your household trash service.      

9. How do I report an SSO event?

If you see a manhole discharging fluid, it is likely an SSO event in progress.  Please call the city sewer maintenance department 24/7 at (417) 864-1923 to report the event.  The sooner it is reported, the sooner the event can be resolved. 

Our combined efforts make one BIG impact.

▼

Sexually Transmitted Diseases

Show All Answers

1. Is there a cost to be tested or treated at the health department's STD clinic?

Most testing and treatments are free. However, optional Hepatitis B testing is $20.

2. Do I have to live in Greene County to be seen?

No. It does not matter what county, state or country in which you live.

3. What information do I need to bring to the STD clinic?

For registration purposes, you will need to supply your name, address, date of birth, and social security number (if you have one). This information is kept private.

4. Can a person under 18 years old get tested without their parent’s permission?

In Missouri, minors can be tested and treated for sexually transmitted disease without parental consent.

5. Will my information be kept private?

Your personal information is handled in a professional, confidential manner according to HIPAA rules and state laws. If you enter the lobby before 8:00 am, you will notice clipboards with numbers and clinic forms. Take the numbered clipboard and complete the paperwork while waiting for the clinic to open.

At 8:00 AM, the clinic registration will begin. The clerical staff will call numbers. When your number is called, take the number and clipboard with completed paperwork and give to clerical staff. She will get you signed into the computer and will call the nurse when they have you ready. A medical staff member will alert you when it is your turn to be seen and they will escort you to the clinic room.

6. What is the process and how do I register to be tested or treated for and STD?

The lobby doors at the Harold K. Bengsch Building open at 7:30 AM. Number and registration forms are available at that time. If you enter the lobby before 8:00 AM, you will notice clipboards with numbers and clinic forms. Take the numbered clipboard and complete the paperwork while waiting for the clinic to open.

At 8:00 AM, the clinic registration will begin. The clerical staff will call numbers. When your number is called, take the number and clipboard with completed paperwork and give it to clerical staff. They will get you signed into the computer and will call the nurse when they have you ready. A medical staff member will alert you when it is your turn to be seen and they will escort you to the clinic room.

Harold K. Bengsch Building location

7. What is the difference between the Express Clinic and the regular STD Clinic?

The Express Clinic is only for urine collection and blood draws by lab staff. No nurse appointment is necessary. The Express Clinic offers:
• Urine tests for gonorrhea and Chlamydia
• Blood draws for HIV and/or syphilis
• Optional Hepatitis B blood test is $20. (Pay at Vital Records desk and give receipt to medical provider before blood is drawn.)
• No treatments or counseling

The STD Clinic offers:
• Urine tests for gonorrhea and Chlamydia
• Blood draws for HIV and/or syphilis
• Optional Hepatitis B blood test for $20. (Pay at Vital Records desk and give receipt to medical provider before blood draw.)
• Vaginal tests for Trichomoniasis (“Trich”).
• Herpes swab test for active genital sores/blisters. No herpes blood test available.
• Additional testing for individuals who are having vaginal or urethral symptoms.
• Treatments for gonorrhea, Chlamydia, syphilis or “Trich” if that person or a recent partner has been diagnosed.

8. Can I sign up for both the Express Testing and the regular STD Clinic?

No. If you are having symptoms or need treatment, you should sign up for the regular STD Clinic. Exceptions to this would be if the nurse is unavailable or the regular STD Clinic is full.

9. What can I be tested for?

Express Clinic:
•Urine tests are for gonorrhea and Chlamydia
•Blood draws for HIV and/or syphilis
•Optional Hepatitis B blood test is $20 (Pay at Vital Records desk and give receipt to medical provider before blood draw.)

STD Clinic offers:
•Urine tests are for gonorrhea and Chlamydia
•Blood draws for HIV and/or syphilis
•Optional Hepatitis B blood test is $20 (Pay at Vital Records desk and give receipt to medical provider before blood draw.)
•Vaginal test for Trichomoniasis “trich”
•Herpes swab test for active genital sores/blisters. No herpes blood test available.
•Additional testing for individuals who are having vaginal or urethral symptoms.

10. Can I make an appointment?

Appointments are only made under special circumstances and through the STD nurse:
If you have been diagnosed with an STD or your current or recent partner has informed you that they have an STD, you may call the clinic nurse to make special arrangements for treatment or you can come to the walk-in clinics. Calling in advance to make arrangements with the nurse helps to ensure you get seen as soon as possible.

11. How long will I have to wait to be tested?

Wait time varies according to the number of staff available and each person's individual needs that day. Rule of thumb is to allow yourself plenty of time. Wait time can be from 15 minutes to a couple of hours for testing or treatments. Treatments with advance arrangements will be seen on a priority basis. Those who come in for test results are seen as soon as possible and worked in before the next tester.

12. Will my test results be back the same day?

The following information is subject to change without notice:
•Gonorrhea, Chlamydia and syphilis results can take 3-5 working days to get back.
•HIV results can take 7-10 working days.
•(Optional) Hepatitis B test results may be back in 3-7 days.

13. How will I get my test results?

•You will receive an orange “return card” to remind you when your HIV results will be in.
•We prefer you come in for your HIV results. All test results will be given at that time.
•If you left a private contact number, we will call you if gonorrhea, Chlamydia, or syphilis is positive.
•If you do not leave a telephone number results can be picked up in person.
•You will need to sign up for the regular STD Clinic to get results. Please refer to clinic hours.

14. Can I get copies of my test results?

Yes. You must provide proper identification for verification.

15. Can another person pick up my results?

No. You must be present to pick up your results.

16. Can my children come into the clinic room?

No. Due to the sensitive nature of the subject and biohazardous material in the trash cans, please make arrangements for someone to watch your child. Do not leave children unattended in the lobby. Babies in baby carriers are allowed.

17. Can I bring another person into the clinic room?

No. Exceptions are made for special circumstances, such as language interpreters or mental impairment.

18. I was recently treated for an STD. Should I be retested? If so, when?

The Center for Disease Control (CDC) recommends retesting in 3 months. The reason for this is because if other partners are involved, the risk of getting infected again is higher. If you want to be tested after being treated, you should wait 3 months or see your regular physician. Retesting is at the nurse’s discretion. If you feel you need to talk with an STD nurse, call 417-864-1684.

19. Can I get tested or treated for genital warts at the STD Clnic?

No. We do not test or treat for genital warts.
•We can talk with you about warts and answer questions you may have.
•If you have a genital growth at the time of the clinic visit, the nurse will be glad to do a visual inspection.
•If you want to be tested or treated for genital warts you must see a physician or other medical provider.

20. Can I be tested for HIV?

Yes. When we draw blood, we always draw for both syphilis and HIV unless you opt out/decline.

HIV testing is confidential, as is all testing. This means your information is private and not released without your consent and according to state laws.

21. Do you have the 20-minute HIV Quick tests?

No.

22. Can I be tested for Hepatitis B?

Yes. Hepatitis B testing is optional. The charge for this test is $20.

You will need to inform the front desk staff that you would like to purchase the test. Give that receipt to the medical staff before they draw your blood.

23. Can I be tested for Hepatitis C here?

No. We do not provide Hepatitis C testing.

24. Can I get a PAP smear here?

No. We do not provide PAP smears.

25. I have recently been diagnosed with a sexually transmitted disease. Can I be treated here?

We provide treatment if your partner was recently diagnosed with gonorrhea, Chlamydia, syphilis or trichomoniasis ("Trich"). We will need your partner's name and when that partner was diagnosed.

26. I am on my period. Can I still get tested?

If you need a vaginal exam for trichomoniasis, you should wait until your period slows down or stops. You can get your blood drawn for HIV and syphilis. You can provide a urine sample for gonorrhea and Chlamydia if you are not experiencing a heavy flow.

27. I have taken antiboitics in the past 3 weeks. Can I still get tested?

No. For gonorrhea, Chlamydia, trichomoniasis and syphilis you need to be off of antibiotics for 3 weeks to get an accurate test. Yes for HIV testing.

28. I have used vaginal yeast medication in the last week. Can I still get vaginal tests?

No. If you want vaginal testing for trichomoniasis, make sure you have not used vaginal yeast cream, ointments or suppositories.

29. I have used a vaginal douche product in the past week. Can I still get vaginal tests?

No. Douching can flush away both good and bad bacteria which will make the vaginal tests inaccurate. Return for testing when you have not douched. Douching is not good for the normal flora of the vagina and can cause overgrowths of bacteria and fungus. We reocommend you avoid douching entirely.

30. What should I do if I have an allergic reaction to STD medication?

If you have trouble breathing, develop an unusual rash, or experience swelling, you should seek medical attention at an urgent care or emergency room as soon as possible.

31. Can I be seen for other medical conditions that are not sexually related?

No. The STD Clinic and Express Clinic testing are strictly for sexually transmitted infections only.

32. If I am diagnosed with an STD, will I be put on a "list" or my information released to anyone?

Your information is kept private and is not released to anyone without your written consent, a court order or a child abuse investigation.

We do not post “lists” of people with STDs to the public.

Some diseases, such as gonorrhea, Chlamydia, syphilis, HIV and Hepatitis B are reportable to the Missouri Department of Health and Senior Services (MDHSS). The MDHSS has trained, professional Disease Intervention Specialists who confidentially track and investigate these reportable diseases. The purpose it to ensure that the person and their partner(s) have been adequately treated. The goal is to stop the spread of STDs.

33. What happens if my HIV test is positive?

With routine HIV testing, the State lab will run a screening test. If that test is reactive, the lab will run a confirmatory test. If the confirmatory test is reactive, you have the HIV virus. HIV is treatable. You will be referred to an HIV Case Manager who will help you get in touch with a physician who specializes in HIV. This is your choice and is highly recommended.

▼

Smoke Alarms

Show All Answers

1. How much do smoke alarms cost?

Smoke alarms are inexpensive to buy. Many models range in price from $10 to $20

2. Where can I purchase a smoke alarm?

Smoke alarms can be purchased at most hardware and department stores.

3. How many should my home have?

The Springfield Fire Department and National Fire Protection Association recommend that a smoke alarm be placed in each bedroom, outside each sleeping area, and on every level of your home, including your basement.

4. What is the difference between an ionization smoke alarm and photoelectric smoke alarm?

Smoke alarms utilizing ionization technology generally activate faster in fast-flaming fires. Smoke alarms utilizing photoelectric detection technology generally activate fast in smoldering fires. While a properly installed and maintained alarm of either technology provides a critical baseline of protection, the Springfield Fire Department strongly recommends the installation of at least one smoke alarm of each type or the installation of dual-sensor alarms, which utilize both technologies.

5. I cannot afford a smoke alarm. What should I do?

Contact the Springfield Fire Department at 417-864-1699 or fill out an application for a free smoke alarm and/or battery.

6. How do I maintain my alarms?

Smoke alarms should be tested monthly. The battery should be replaced at least once a year and the alarm should be replaced at least every 10 years.

7. I am a renter and my landlord has not installed a smoke alarm. What should I do?

Contact the Springfield Fire Department immediately at 417-874-2300. The fire code adopted by the City of Springfield requires that owners/landlords of rental property provide smoke alarms in property rented or leased or otherwise provided to the public for housing or sleeping accommodations.

8. I am hearing-impaired. Are there alarms available for me?

Yes. The Springfield Fire Department offers free smoke alarms for hearing impaired residents. They are louder than traditional alarms and come with an added strobe light for additional notification. If you would like a hearing impaired smoke alarm installed at no charge, please fill out an application.

▼

Smokefree Air Act

Show All Answers

1. Why did the City of Springfield adopt the Springfield Smokefree Air Act of 2011?

On April 5, 2011, Springfield voters passed the Springfield Smokefree Air Act of 2011. Following city charter rules, a group of citizens collected the necessary number of signatures required to place the issue on the ballot. The city charter states that City Council must then either pass the proposed language or send the issue to ballot, and Council elected to allow the voters to decide. Once the issue is placed on the ballot, citizens vote to pass or not pass the proposal. After a successful petition drive to repeal the law, a second vote was held on June 5, 2012. In that election, Springfield voters re-affirmed the law by a 2 to 1 margin. In May 2012, City Council voted unanimously to amend the law to include a handful of exemptions for on-stage theatrical productions and in pre-existing bingo parlors, private clubs, cigar bars, and retail tobacco stores that meet certain strict definitions.

2. What does the Springfield Smokefree Air Act of 2011 say?

The Springfield Smokefree Air Act of 2011 amends Chapter 58 of the Springfield City Code to remove smoking in enclosed public areas and workplaces.

3. What is the purpose of the Springfield Smokefree Air Act of 2011?

The purpose of the Springfield Smokefree Air Act of 2011 is to improve public health by decreasing exposure to secondhand smoke. Research has clearly shown an improvement in public health after implementation of similar smoke-free ordinances within communities across the country.

4. What are the benefits of a smoke-free workplace?

Now that a comprehensive smoke-free ordinance has been adopted, there are many benefits that businesses and the community will experience. A smoke-free workplace will reduce fire hazards, create a cleaner environment, and improve the health of your staff and patrons at the same time as reducing health care costs. For more information on the benefits of a smoke-free workplace, please visit One Air Alliance's website.

5. Did the Smokefree Air Act of 2011 repeal the city's prior smoking ordinance?

Yes, Section 1017 states that this article shall repeal and replace any and all existing city ordinances regarding smoking. This section also states that this article shall not be interpreted or construed to permit smoking where it is otherwise restricted by other applicable laws.

6. What businesses and enclosed public places are impacted by passing the Springfield Smokefree Air Act of 2011?

The Springfield Smokefree Air Act of 2011 applies to all workplaces, including any enclosed public place in the City of Springfield. This policy prohibits smoking, except within private vehicles and residences unless residences are used as a day care, adult care, or health care facility. The May 2012 amendments exempt certain business, including bingo parlors, private clubs, cigar bars and retail tobacco stores that were in business before April 5, 2011, and that meet certain strict definitions based on criteria such as activities, revenues and the sale of alcohol or tobacco. The ordinance also exempts 25% of hotel and motel rooms and outdoor spaces more than 5 feet from doorways. Outdoor patios are exempt from the smoking restrictions and may be utilized as a space for employees and patrons to smoke.

7. Who will enforce the Springfield Smokefree Air Act of 2011?

The Springfield-Greene County Health Department will enforce the smoking ordinance through an education process over the course of the 60 days between the adoption of the policy and its implementation. The Health Department will be working with business owners to bring them into compliance after the effective date occurs and with penalty provisions as necessary. The department will use ongoing inspections and a complaint-driven process to address concerns, enforce this policy and use penalties, as necessary. Questions and complaints related to the ordinance should be directed to the City of Springfield, Department of Public Information, at 417-864-1010.

8. What should I do if a patron / employee smokes in my establishment?

The owner / manager or designee has the responsibility to ensure that employees and patrons are in compliance with this ordinance. If a person is found violating the ordinance within your establishment, you should ask that person to cease the behavior in violation of the ordinance. If the person refuses, you should ask that person to leave the premises. If the person refuses to leave the premises, the owner / manager, operator, or employee shall contact law enforcement.

9. Show How will an enforcement agent determine that a business is complicit instead of trying to stop a smoker?

This will be determined on a case by case basis.

10. What information is needed for a complaint to be prosecuted?

The Municipal Prosecutor must prove beyond a reasonable doubt that a city code violation occurred. The amount of evidence needed to reach that burden of proof will be determined on a case by case basis.

11. Will video or photographic evidence of smoking be acceptable?

Video and photographic evidence may be helpful when the Municipal Prosecutor's Office receives summons to review. Whether this evidence is used or not in the prosecution of a specific case will be decided on a case by case basis.

12. What is the penalty for a violation?

A person who smokes in an area where smoking is prohibited by the provisions of this ordinance shall be guilty of a violation punishable by a fine not exceeding $50.

A person, who owns, manages, operates, or otherwise controls a public place or place of employment and who fails to comply with the ordinance shall be subject to:

1. 
   A fine not exceeding $100 for a 1st violation


2. 
   A fine not exceeding $200 for a 2nd violation within 1 year


3. 
   A fine not exceeding $500 for each additional violation within 1 year

In addition to the fines established by the ordinance, a violation of this ordinance by a person who owns, manages, operates, or otherwise controls a public place or place of employment may result in the suspension or revocation of any permit or license issued to the person for the premises on which the violation occurred.



Please refer to the ordinance for more information on violations.

13. How many tickets can be issued to 1 person or business in 1 day?

Normally only 1 ticket is issued per day if the business is in violation of the city code. If the business is allowing smoking and there are various persons smoking within the facility, an inspector could issue both the smoker and the business owner a ticket for each violation.

14. At what point will a business license be pulled?

This will be determined on a case by case basis.

15. Who should I contact if I have a question or a complaint?

For questions or complaints related to the smoking ordinance, please contact the City of Springfield at 417-864-1010.

16. What is defined as an enclosed area under the ordinance?

An enclosed area is defined in Section 1002 as "all space between a floor and ceiling that is bounded on all sides by walls, doorways, or windows, whether open or closed. A wall includes any retractable divider, garage door, or other physical barrier, whether temporary or permanent." If a business owner has any questions concerning how the ordinance applies to any particular facility, contact the city at 864-1010 to schedule a site visit.

17. How many walls define an enclosed area?

There is no specific number of walls that makes an area enclosed under the ordinance, rather it is whether the area is "bounded on all sides by walls, doorways, or windows, whether open or closed."

18. For a patio, does a half wall qualify as a wall?

No. A "half wall" indicates that there would be at least 1 wall that does not create a complete physical barrier. Therefore, the space is not bounded on all sides by walls and is not considered an enclosed area under the ordinance.

19. For a patio, does a security chain link wall qualify as a retractable wall disqualifying the area as a smoking area?

A chain link fence does not constitute a physical barrier, similar to a retractable divider or garage door, and is not considered a wall under Section 1002.

20. Is a gate a door?

A gate that is not a physical barrier, similar to a retractable wall or garage door, would not be considered a wall under Section 1002. If a gate is constructed in a manner such that it is a physical barrier, such as a privacy fence or wooden picket gate, and it completes a wall, the gate would be a physical barrier and would be considered a wall under Section 1002.

21. If a restaurant builds a covered patio for smoking and puts in awnings or wind shields, does the patio become an enclosed space?

A temporary wind shield will be considered a wall if it creates a physical barrier and the patio area is enclosed so that the space between the floor and ceiling is bounded on all sides. A "physical barrier" would include any temporary "wall" that inhibits the free flow of air through the space. If a patio area has temporary wind shields installed on all but one side, the area would not be considered an enclosed space. If a patio area has temporary wind shields installed on all sides, but just leaves one or more sides open or rolled up, the area is still included as an enclosed space under the definition of the ordinance.

22. What is the definition of a "public place"?

"Public Place" means an enclosed area to which the public is invited or in which the public is permitted, including but not limited to:

• Banks
• Bars
• Educational facilities
• Gaming facilities
• Health care facilities
• Hotels and motels, laundromats
• Public transportation vehicles and facilities
• Reception areas, restaurants
• Retail food production and marketing establishments
• Retail service establishments
• Retail stores
• Shopping malls
• Sports arenas
• Theaters
• Waiting rooms

A private residence is not a "public place" unless it is used as a child care, adult day care or health care facility.

23. What is the definition of a "place of employment"?

"Place of Employment" means an enclosed area under the control of a public or private employer, including, but not limited to:

• Classrooms
• Conference rooms
• Employee cafeterias
• Employee lounges
• Hallways
• Meeting rooms
• Private office
• Restrooms
• Vehicles
• Work areas

A private residence is not a "place of employment" unless it is used as a child care, adult day care or health care facility.

24. Are e-cigarettes allowed in the Springfield Smokefree Air Act of 2011?

Yes. E-cigarettes are not regulated by the law

25. Where can I find more information about the definitions in the Springfield Smokefree Air Act of 2011?

View the full text of the ordinance for complete details.

26. Are there any other areas where smoking is not regulated?

In addition to private residences, the following areas are not subject to this ordinance:

• Not more than 25% of hotel and motel rooms rented to guests and designated as smoking rooms. All smoking rooms on the same floor must be contiguous and smoke from these rooms must not infiltrate into areas where smoking is prohibited under the provisions of this article. The status of rooms as smoking or nonsmoking may not be changed, except to add additional nonsmoking rooms.
• All area 5 feet beyond entrances, operable windows, and ventilation systems of enclosed areas where smoking is prohibited to prevent tobacco smoke from entering those areas.

Certain business are exempted by the May 2012 amendment to the law. These include:

• Bingo parlors that: were active before March 31, 2011; have no paid employees present in smoking areas; do not allow minors on premises; have a separate, fully enclosed and ventilated smoking area; and hold valid city and state liquor licenses if applicable.
• Cigar bars that: were in business on April 5, 2011; generate 60% or more of gross quarterly sales on alcohol and 25 percent or more of gross quarterly sales on cigars; have a separate smoking area and does allow paid employees into said area; have a functioning humidor that is a minimum of 20 cubic feet in size; do not allow minors on premises; and post signs indicating smoking is allowed.
• Retail tobacco stores that: were in business before April 5, 2011; do more than 65% of their business in tobacco blending and sales; have a functioning humidor that is a minimum of 20 cubic feet in size; and are not a part of a larger commercial establishment such as a
  department store or bar.

For the most accurate legal definitions of the above, please refer to the ordinance itself.

27. Can actors smoke on stage if the script calls for it?

Yes. Actors may smoke tobacco products or e-cigarettes on stage as part of theatrical production.

28. Are private residences affected by the Springfield Smokefree Air Act of 2011?

No. Private residences are not considered "public places" nor a "place of employment" unless the residence is used as a childcare, adult day care, or health care facility.

29. Is smoking prohibited in a home that is used for a licensed business, such as an Insurance Broker, Real Estate, Tax or other legally-authorized home businesses?

Private residences are exempted from the ordinance unless used as a child care, adult day care, or health care facility. (Section 1002(H)). However, the home business is required to meet any requirements of the City's Zoning Ordinance, including type of business, impact of business on appearance of the property or disturbance to neighbors, and no employee outside the family residing at the residence may be employed.

30. Is a telecommuter prohibited from smoking in his home?

If an employee of a business is allowed to work from home, or telecommute, the employee's home is still exempted from the ordinance as a private residence. (Section 1002(H)).

31. If my house is considered non-smoking and I go into my open garage to smoke, is that illegal?

If smoking is prohibited within the personal residence and the garage meets the definition of an "enclosed area," smoking will also be prohibited in the garage. "Enclosed area" includes "all space between a floor and ceiling that is bounded on all sides by walls, doorways, or windows, whether open or closed. A wall included any retractable divider, garage door, or other physical barrier, whether temporary or permanent."

32. Is a home a place of employment when service workers are present, such as housekeepers, plumbers, electrician, contractors etc.?

Private residences are exempted from the ordinance unless used as a child care, adult day care, or health care facility. (Section 1002(H)).

33. Is smoking prohibited in homes where home health care is being provided? Is the home then a place of employment under the Smokefree Air Act of 2011?

Private residences are exempted from the ordinance unless used as a child care, adult day care, or health care facility. (Section 1002(H)).

34. At what point is a home or building under construction changed from open air to enclosed qualifications?

For most construction projects, the building will be required to comply with the ordinance at the point where it is "dried in", or at any point in construction when the space between the floor and ceiling is bounded on all sides by walls, doorways, or windows, whether open or closed. A wall includes any retractable divider, garage door, or other physical barrier, whether temporary or permanent (Section 1002). Construction sites are only covered by the ordinance if they are a place of employment or open to the public.

35. Do I need to post “No Smoking” signs?

Yes. Signs must be posted to indicate that smoking is not allowed inside the establishment. The Springfield Smokefree Air Act of 2011 provides clear instructions that signs should include the international “No Smoking” symbol, a picture of a burning cigarette in a red circle with a red bar across it. These signs must be clearly placed near every entrance. One Air Alliance will provide a limited number of free signs on a first-come, first-served basis. Additionally, you may download and print one of two sign templates: single, large symbol (PDF) or 3-up large and small symbols (PDF). For questions or more information on the sign requirements, please see the ordinance.

36. Where can stickers for no smoking in cars be purchased and at whose cost?

You may download and print one of two sign templates offered by the city: single, large symbol (PDF) or 3-up large and small symbols (PDF). Sign templates are also available at various sites on the internet. Signs must be posted at the owner's expense.

37. Is a special size or sign required?

No, as long as the sign is able to be easily read.

38. Is specific wording required on the sign?

No, the sign must only state that smoking is prohibited or use the international no smoking symbol. Citizens may reference the city ordinance #5927, but it is not required as in some of the other city ordinances.

39. How will complaints against out of town based company vehicles be handled?

The ordinance cannot be legally enforced against vehicles from companies which do not maintain a local office. The Interstate Commerce Clause of the U.S. Constitution prohibits a city from enforcing regulations on vehicles passing through our community, which may inhibit interstate commerce.

40. Do I need to tell my employees about the Springfield Smokefree Air Act of 2011?

Yes. As a business owner / manager or designee, it is recommended that you adopt a formal policy for your establishment and inform your employees of that policy. One Air Alliance has compiled a variety of resources to assist you with this transition, including a sample “Smokefree Workplace Policy.”

41. Is renting a space in a beauty parlor self-employment under the Smokefree Air Act of 2011?

A beauty parlor, whether it has rented space for individual stylists or not, falls under the definition of a place of employment because it is an enclosed area under the control of a private employer since the owner of the beauty parlor has control over renting the space. The definition specifically includes work areas and private offices which is the same idea as rented space inside a beauty parlor.

42. Can there be a smoking area in the building where no customers are allowed where the self-employed hair stylists can smoke?

No.

43. If a hotel room can allow smoking because it is a private residence, shouldn't smoking be allowed in every hotel room while it is considered the private residence under this law?

The ordinance provides that up to 25% of hotel and motel rooms may be designated as smoking rooms. (Section 1009). Hotel and motel rooms are not defined as private residences.

44. If I have a home health care worker at a hotel, do I have to choose a no smoking room?

No.

45. What is considered a "playground" under the ordinance?

The ordinance defines playground as "any recreational area designed in part to be used by children that has play or sports equipment installed or that has been designated or landscaped for play or sports activities, or any similar facility located on public or private school ground or on city grounds.

46. Is the pool area within an apartment / community complex considered a no-smoking area under the smoking ordinance?

Because a pool area would be considered a "recreational area designed in part to be used by children", smoking would be prohibited within 5 feet of the active pool area.

47. Is each business tenant (owner of such business) also required to post signs within the office suites?

Yes.

48. Show Is a non-smoking sign required to be posted on all company vehicles, even if they are outside Springfield? Is smoking prohibited?

Yes, signs need to be posted. However, the ordinance will only be enforced while the vehicle is within Springfield.

49. Do signs need to be posted on employee entrances, shopping entrances, back doors, or just public entrances?

Signs must be posted at all entrances.

▼

Southwest Treatment Plant Long-Range Plan

Show All Answers

1. Why is the Southwest Wastewater Treatment Plant Long-Range Plan important?

Because this plan focuses on the future, plan development will include coordination and input from local and regional stakeholders. The City is remains committed to meeting clean water regulatory requirements, keeping sewer rates affordable through increased efficiency, and prioritizing resiliency and sustainability in our recommendations. We will continually ask: What can we do today that people will be glad we did 100 years from now?

2. What does the City’s Overflow Control Plan have to do with the SWTP Long-Range Plan effort?

Completion of this study is a regulatory obligation of the Springfield’s Overflow Control Plan. The plan is critical to inform required spending over the next 15 years. It will allow the City to make smart investments and keep sewer rates affordable. Sewer system planning is an ongoing process that has been ongoing for many years. The City continues to invest in our wastewater collection system to meet the terms of our consent decree. 

3. Drinking water treatment vs. wastewater treatment

Whether turning on the tap or flushing the toilet, most residents don’t think much about water treatment – and we’re okay with that! It’s our job to ensure water and wastewater services are safe, reliable, efficient, and convenient. Springfield City Utilities is responsible for treating and cleaning our community’s water before it’s delivered for drinking, cooking, bathing, and other everyday uses. The City’s Environmental Services Department is responsible for cleaning the water that has been used by the community before it is released back into our waterways.

4. Are there concerns about the quality of treated water being discharged?

Water discharged from our treatment plants meets all quality standards set by the Federal Environmental Protection Agency and the Missouri Department of Natural Resources. The City’s award-winning wastewater treatment facilities meet or exceed all requirements for the State of Missouri. The City of Springfield recognizes the vital importance of water resources to economic vitality, sustainability, and viability. This plan ensures our water quality and treatment system will continue to meet the highest standards. 

▼

Special Event Permits

Show All Answers

1. How do I submit a Special Event Application?

Complete applications may be submitted online or at the Department of Public Information, Busch Municipal Building, 840 N. Boonville, Springfield, Mo. 65802.

2. What constitutes a complete application?

A complete application will include: All pages of the application with original signatures; all applicable documentation, including Certificate of Liability Insurance and Hold Harmless Agreement (if event is on public property) and a site map.

3. Who reviews Special Event Applications and when will I find out if my event is approved?

Applications are reviewed by the City Event Committee, a group representing various City departments, to make sure the event details fall within the City of Springfield code and compliance along with safety regulations. Organizers who follow the guidelines should receive a response with details about what requirements must be met for your specific event within 10 business days. Organizers who follow the guidelines and submit all required paperwork should receive a response no later than 45 days after submission of their application.

4. What are the deadlines for applying for a Special Event Permit?

Beginning Jan. 1, 2017, applications are due at least 60 days prior to event date. Those applications are reviewed by City staff within 10 business days.

All completed paperwork is due 30 days prior to event date. Those failing to meet this deadline will receive a permit denial.

Please note that our special event permit coordinator is available to you throughout the entire process. If you are having difficulties meeting the requirements, please let us know so we can help you address any challenges.

5. What should be included on my site plan?

Your site plan should include: boundaries of the event (footprint), locations of electrical equipment, emergency access, stages, grandstands, booths, fencing, alcohol service areas, food vendor locations, recycle/trash receptacles, ADA pathways, parking and street barricades. Event planners are required to provide and place their own barricades.

6. Are there different permits I need to obtain for my event?

Dependent upon the details of the event, there may be a need for additional permits. Upon review of your completed application, the City Event Committee will determine if additional permits are needed and provide applicants with that information within 10 business days of receiving a complete application.

7. I would like to have an event on Missouri State University property, but it also uses city streets; is there a separate process?

Yes. If you would like to hold an event that crosses jurisdictional boundaries, you will have to complete applications for each jurisdiction you encounter. This is also true for the Springfield-Greene County Park Board for use of parks and/or trails and Missouri Department of Transportation.

8. Is there a fee associated with the Special Event Permit Application?

City Council has deferred the adoption of a fee schedule for special event application permits until 2018.

There are fees, however, associated with hosting an event, depending on the nature of the event. Examples include additional permits and licenses required, such as tent permits, City business licenses, catering/picnic liquor licenses. Events requiring extra duty police officers also incur charges and additional worker’s compensation coverage. Events taking place in Parks and the Springfield Expo Center grassy lot, require rental fees and contract agreements.

9. Where can I find the City’s Special Events Requirements?

The City's Special Event Ordinance can be found online. Event organizers may also contact the Department of Public Information for additional information.

▼

Springfield Art Museum

Show All Answers

1. Are strollers allowed?

Yes, strollers are allowed at all times in all public spaces and museum collection galleries.

2. Are there employment opportunities at the Springfield Art Museum?

As a City of Springfield department, all employment opportunities are listed on the city's job page. Additionally, you can learn about our volunteer opportunities.

3. Can I bring pencils and art supplies into the galleries?

Pencils are allowed in the galleries and are available at the Visitor Services Desk. Other materials including paint and ink are not permitted.

4. Can I have my art collection appraised by the Museum?

No, museum curators and other staff cannot provide information on the monetary value, authentication or appraisals of art objects. Appraisals and authentication should be carried out by a certified appraiser or reputable auction house. Please contact any of the following national organizations to find an appraiser in your area or region:

• American Society of Appraisers
• Appraisers Association of America
• Art Dealers Association of America
• International Society of Appraisers

5. Can I touch the art? What about outside sculptures?

No, please join us in preserving art for the future please do not touch the works of art. Oils and moisture from hands are dangerous to art, even works that live outside. Fingernails and rings will, in time, gouge stone, and wood.

6. Does the Springfield Art Museum accept submissions or proposals from artists?

Sorry, but we are not accepting exhibition proposals at this time.

7. Does the museum have an art library? Is it open to the public?

Yes, the Mary Louise Rosenbauer library is located just off of the main entrance. It is generally open Tuesday through Friday, 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m. Unfortunately, we are unable to lend items at this time due to an ongoing effort to re-catalog our library collection. However, visitors are invited to stay and read as long as they like during open hours.

8. Hide I want to reproduce an image of a work of art owned by the Springfield Art Museum. How do I do that?

Please note that while the Springfield Art Museum owns the works in its collection, it does not own the copyrights for the works. Copyrights may be held by the artist, estate, gallery, or agency. Permission to reproduce a work in the museum's collection must be secured from the copyright holder unless the work is in the public domain.

Works in the public domain are available for use by anyone for any purpose and are not protected by copyright laws. Works created before 1923 are in the public domain.

If you are interested in reproducing a work in the collection, but are unsure of its copyright status, please email us or call at 417-837-5700. The Springfield Art Museum must have permission from the copyright holder to complete reproduction requests

9. How can I receive information regarding special events and exhibits?

To receive Springfield Art Museum newsletters, class schedules or exhibition invitations, please email your request.

To receive an entry prospectus for Watercolor U.S.A. please email. For Prints U.S.A. please email. For MOAK please email.

10. How do I become a volunteer?

Visit our volunteer page to learn how you can join our many volunteers who share their time and talent with the museum.

11. I am a member of the press, who should I contact for media inquiries?

For press inquiries, please call 417-837-5700 and ask for the Museum Educator.

12. I have a piece of artwork or item that I would like to have framed. Does the museum do this?

No. However there is a preparator on staff who would be happy to offer advice on proper framing and preservation of your item or artwork. Please call the museum at 417-837-5700 and ask for the preparator for more information.

13. I have an artwork that needs to be cleaned. Who should I call?

The museum cannot endorse specific conservators. Excellent information on selecting a conservator is available from the American Institute for Conservation.

14. Is photography permitted?

Yes, photography, without the use of flash, is permitted in the galleries, unless otherwise indicated. Please note that works of art, although owned by the museum, may be protected by copyright, publication rights or related interests that are not owned by the museum.

The museum is not giving permission to exploit any 3rd party rights. It is your responsibility to obtain whatever copyright or other permissions may be required from an artist, his / her agent, his / her estate or any other 3rd party rights holder.

15. Is there a gift shop?

Yes, there is a museum gift shop, staffed by volunteers from the Southwest Missouri Museum Associates. The gift shop is located just off the front entrance and is open each afternoon from 1 p.m. to 5 p.m. However, due to the volunteer nature of the staff, it is advisable to call ahead and verify that the gift shop is staffed on the day that you plan to visit.

16. May I rent the auditorium or amphitheatre for a function?

Yes, the auditorium and amphitheatre may be rented for art related events only, not for personal use (no weddings or private events). The auditorium seats approximately 400 with wheelchair spaces available. The base rental fee is $350 per maximum 4 hour event. Additional fees may be required.

If the event is held after regular museum business hours, additional fees will be charged for staffing. A Certificate of Liability Insurance is required in the collective amount of $3 million. Please call the museum for more information or to book the auditorium / amphitheatre for an event at 417-837-5700.

17. Where do I park when I visit the museum?

Parking is available in the museum's west parking lot or along Bennett Street. Buses may unload at the front entrance. After unloading, buses should park along the western edge of the parking lot.

▼

Springfield Art Museum Docents

Show All Answers

1. How do I sign up?

Fill out the application and return it to the Springfield Art Museum.

You may be asked for a brief, personal interview before admission into the program. Check with the Museum Educator for current information about future docent training opportunities. Call the museum at 417-837-5700 for more information.

2. I am not an artist, and don't know much about art, can I still become a docent?

Although a background in the visual arts is helpful, it is not required, as a formal training program is offered for all new docents through the Springfield Art Museum. After "new docent" training, a monthly docent meeting provides ongoing educational opportunities where new ideas and information about artists and artwork is shared.

A docent handbook is provided for all volunteers. Docents are encouraged to conduct independent research on related topics or particular artists.

3. Is there a fee to become a docent?

While there is no monetary cost to join the docent program, a commitment of time is required. We ask that new docents, after completing training, commit to the program for a minimum of 1 year and lead at least 2 tours a month.

▼

Springfield Health

Show All Answers

1. How do I contact a health department employee?

Visit the Staff Directory to find all department and staff contact information. Members of the media are asked to contact the Public Information Administrator as a starting point in their query.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

▼

Tax Credits

Show All Answers

1. What is a tax credit?

A tax credit lowers the tax owed. A tax credit differs from a tax deduction in that an income tax deduction lowers the amount of income subject to taxation while a dollar of tax credits reduces the income tax owed by 1 dollar.

2. What tax credits are available for the rehabilitation of historic buildings?

• Federal: The federal credit provides an investment tax credit equal to 20% of rehabilitation costs. The federal credits are administered by the Historic Preservation Program in the Missouri Department of Natural Resources and the National Park Service.
• State: The state credit provides an investment tax credit equal to 25% of all costs associated with rehabilitation made after January 1, 1998. The state credits are administered by the Community Development Division in the Missouri Department of Economic Development.
• Comments: The credits can be used in combination for the rehabilitation of commercial or income producing properties. Rehabilitation of non-income producing residential properties qualify for the state credits only.

3. For the purpose of the credits, what makes a building "historic"?

To be eligible for tax credits, a building must be "historic." To qualify as "historic" a building must be either:

• Listed individually in the National Register of Historic Places
• Be a contributing element of National Register of Historic Places Historic District
• Be a contributing element of a Local Historic District that has been certified by US Department of the Interior as substantially meeting National Register criteria.

The criteria for eligibility are the same for both federal and state credits. Unlike some states, Missouri does not have a separate state register of historic places. To obtain information on Certified Local Historic Preservation Program in the Department of Natural Resources.

4. What types of buildings qualify for the credits?

Federal: The federal credits are limited to income-producing, depreciable property only. The property may be either commercial or residential rental property. A taxpayer's personal residence would not qualify for the federal credit.

State: The state credits also apply to income-producing property including either commercial or residential property. Additionally, a taxpayer's personal residence can qualify for the state credit if the property is historic and if the minimum investment threshold is met.

5. Is there a minimum investment that an owner must make to qualify for the credits?

Federal: The rehabilitation must be "substantial" meaning that a minimum amount must be invested during the Rehab. The threshold requirement for the federal program is a $5,000 or the adjusted basis of the property whichever is larger within a 24 month period.

State: The threshold requirement is 50% of the basis as defined.

For a taxpayer seeking both credits there is a potential that their project might meet one but not the other of the threshold requirements. Note that the federal credits use the 'adjusted basis' while the state credits use the 'basis' for determining if the threshold has been met.

6. What is the "adjusted basis" of a building?

Basis is the cost, or fair market value of the property at the time of acquisition, or as otherwise defined in the United States Internal Revenue Code. The adjusted basis of a building is essentially the current book value of the building. It is determined by taking the purchase price of the building and subtracting the value of the land (which does not depreciate). Any previously claimed depreciation is subtracted from this figure and the value of any previously made improvements is added to the figure. A taxpayer's accountant can provide information on determining the basis of a property.

7. What rehabilitation work qualifies for the credits?

Federal: Qualified work includes: costs associated with work undertaken on the historic building, as well as architectural and engineering fees, site survey fees, legal expenses, development fees, and other construction-related costs; if such costs are added to the basis of the property and are determined to be reasonable and related to the services performed.

State: Total costs incurred on rehabilitation shall include but not be limited to qualified rehabilitation expenditures as defined under section 47(c)(2)(A) of the Internal Revenue Code as amended.

8. Are there certain standards that must be followed in order to qualify for the credits?

In order to qualify for federal and/or state credits, the rehabilitation project must follow the Secretary of the Interior's Standards for Rehabilitation. The same standards are followed for both the state and federal programs. A rehabilitation project approved by the National Park Service as meeting the Secretary's Standards will be approved at the state level.

Copies of the Secretary's Standards are included in both the federal and state tax credit application packets. Additional information on the Standards can be obtained by contacting the Historic Preservation Program in the Department of Natural Resources.

9. What if a building is not currently listed on the National Register?

Federal: Owners of buildings that are not yet listed in the National Register may use the Historic Preservation Certification Application, Part 1, to request a preliminary determination of significance from the National Park Service. Such determination allows the owner to proceed with the rehabilitation while the process of nominating a building or district continues. Preliminary determinations, however, are not binding and become final only when the building or district is listed in the National Register.

State: Owners may submit their state tax project for review prior to a property being listed on the National Register. State credit will not be awarded, however, until the property is formally listed in the Register. An owner may begin rehabilitation work prior to a property being listed, but they do so at their own risk.
Information on listing properties in the National Register of Historic Places can be obtained by contacting the Historic Preservation Program in the Department of Natural Resources.

10. Who reviews the proposed work to ensure that the Secretary of the Interior's Standards are followed?

Federal: The taxpayer submits a Part II application outlining proposed rehabilitation work. This is reviewed initially by the Historic Preservation Program in the Department of Natural Resources. The application is then submitted to the National Park Service for final certification. The Historic Preservation Program and the National Park Service are permitted to inspect a property within the 5-year recapture period and the certificate can be revoked if it is found that work was not carried out as specified.

State: The taxpayer submits to the Department of Economic Development the Part IB of the state application outlining the proposed rehabilitation work. To ensure that the proposed work meets the Secretary of the Interior's Standards for Rehabilitation, the Historic Preservation Program in the Department of Natural Resources reviews the application.

11. Are there provisions for recapture of the credit if a property is sold?

For the federal program, yes, a property owner must maintain ownership for a period of 5 years after the credit is issued. If the owners sells the property within that 5 year period, 20% of the credit will be recaptured for each year remaining. There are no provisions for recapture in the state program.

12. If a taxpayer's tax in a given year exceeds the amount of the credit, can the credit be carried over?

Federal: Yes, the federal tax credits can be carried back 3 years and forward 10 years or until the credit is exhausted.

State: Yes, the state tax credits can be carried back 3 years and forward 10 years. The credits are to be claimed against the taxes imposed pursuant to chapters 143 and 148 RSMo, except for sections 143.191 to 143.265, RSMo.

13. Can a project be phased over a period of time?

Federal: Generally, rehabilitation costs must be incurred within the 24 month period. Projects may be phased over a 60 month period if architectural plans and specifications are completed before the rehabilitation begins.

State: No, state projects cannot be phased.

14. How does a person obtain an application packet?

Federal: The federal application package can be obtained by contacting the Historic Program in the Department of Natural Resources.

State: The state application can be obtained by contacting the Community Development Division in the Department of Economic Development.

15. What is process for obtaining the credits?

Federal: To obtain the credit, a taxpayer must submit to the Historic Preservation Program a Preservation Certification Application. The application is a 3 part form:

• Part 1 is used to determine if a property is historic<>Part 2 outlines in detail the proposed rehabilitation work<>Part 3 is submitted once the rehabilitation work is completed

After the Historic Preservation Program reviews Part 3 it is forwarded to the National Park Service. The National Park Service issues the final certification, which is filed with the taxpayer's federal income tax return.

State: The applicant submits a Part 1 to the Department of Economic Development prior to the start of a project. Once the project has been approved and work is completed, the applicant submits a Part 2. The Department of Economic Development will provide the taxpayer with the documentation to be submitted with the taxpayer's state income tax return.

It is strongly recommended that an owner seeking both federal and state credits should apply to obtain the federal credits first. Once a project has been reviewed and approved at the federal level, no subsequent state review of the scope of work is required.

16. When is the tax credit claimed?

Federal: Generally, the tax credit is claimed on IRS form 3468 for the tax year in which the rehabilitated building is placed in service.

State: Generally, the state tax credit is claimed on Missouri form MO-TC for the year in which the rehabilitated building is places in service.

17. What is the timeframe for review?

Federal: Federal tax act projects are allowed 45 days for review at the federal level.

State: The period for review of projects seeking only the state credit is 30 work days. This permits time for initial processing at the Department of Economic Development, review of proposed work by the Historic Preservation Program and final processing by the Department of Economic Development. If a project is seeking both credits and has been approved at the federal level, this time will be significantly reduced.

These timeframes assume that all adequate information has been supplied in the application. Should it be necessary to request clarification or additional information from the applicant, the clock would stop at that point and be started again once adequate information is supplied for review.

18. Can a project utilize multiple investors?

Federal: Yes, however passive loss restrictions for federal projects would apply.

State: State law permits distribution of credits to investors based on a pro-rate basis or an executed agreement among the investors.

19. Can the credits be sold?

Federal credits cannot be sold, however, effective August 28, 1998, state credits can be sold. Involvement by not-for-profits in the sale of state credits is not allowed.

20. Do federal alternative minimum tax provisions apply?

Yes, non refundable credits, such as the rehabilitation tax credit may not be used to reduce the alternative minimum tax. If a taxpayer cannot use the tax credit because of the alternative minimum tax, the credit can be carried back or forward.

21. Is there an application fee for seeking the credits?

Federal: Yes, fees are assessed by the National Park Service to review the application. The fee is based on the anticipated cost of the project. The fee must be paid before the Park Service will review the application. Fees range from $500 for projects costing between $20,000 to $90,000 to $2,500 for projects costing $1,000,000 or more. The National Park Service handles billing for the federal project review.

State: No application fees for seeking credits have been established.

22. Are there other things to keep in mind when undertaking a tax credit rehabilitation?

• Apply as soon as possible - preferably before beginning work.<>Photograph your building inside and out before beginning work.<>Read and follow the "Secretary of the Interior's Standards for Rehabilitation." Consult with the Historic Preservation Program for information on interpreting the Standards.<>It is strongly recommended that the advice of a qualified tax professional should be sought before proceeding with any tax credit rehabilitation project.

▼

Urban Deer

Show All Answers

1. Do deer live a different life in the urban setting versus their relatives in rural settings?

According to a previous study of 266 collared deer around St. Louis by the Missouri Department of Conservation, deer living in urban settings were found to live a more confined life, with the most common form of death being related to vehicle collisions. There are few predators and/or hunts to control their populations in these settings. Urban deer tend to have smaller home ranges (100-300 acres) than do their rural counterparts. Urban deer are many times more likely to die from vehicle collisions.

2. What is the primary reason for the lack of deer management in urban areas?

Lack of deer management exists because of real or perceived safety concerns and City ordinances that act to limit management. There are often conflicting social attitudes and perceptions about wildlife management in an urban area (i.e., hunting and weapons discharge versus restrictions). Liability and/or political concerns may also be a problem.

3. What is the projected growth rate of Springfield's urban deer herd if we do nothing?

Review of current deer population growth has shown that in as little as 5 years, the total population of deer within the metro area could increase as much as 100% - doubling the current population - if nothing is done to counter their reproductive rates.

4. How did deer populations reach these current levels in our urban/suburban neighborhoods?

In the absence of predation and hunting, vehicles and possibly disease are the only factors that control deer within urban and suburban settings. Also, deer are usually welcomed in most urban settings, at least for a period of time. They soon become unwelcome, but will not be noted as unwelcome until a gross overpopulation begins to affect all involved persons.

5. Can I hunt on any publicly owned land?

No. Hunting is prohibited inside Springfield city limits. The exceptions are occasional urban deer hunts managed by the Missouri Department of Conservation. These hunts are authorized by City Council on a case-by-case basis, and are strictly limited to small number of experienced bow hunters chosen by MDC through a lottery system. Information on scheduled hunts will be made available as they are authorized by City Council.

▼

What to Recycle

Show All Answers

1. What do I do with leftover paint?

Because latex (water-based) paint can be disposed of safely in the trash if the following procedures are in place, we encourage residents to use the following alternative.

Soak up paint by mixing it with an absorbent material (e.g. cat litter) or a commercially prepared absorbent (e.g. waste paint hardener) available at hardware / home improvement stores. Place the empty and completely dry paint can in your trash to be picked up by your waste hauler. Lids must be removed for the hauler's inspection.

2. How do I recycle my old TV?

TV's can be taken to the Computer Recycling Center.

3. What do I do with used motor oil?

Please see the Guide to Recycling in Springfield (PDF).

4. How can I recycle compact fluorescent light bulbs?

Energy Star provides guidelines for the recycling of compact fluorescent light bulbs.

▼

Women, Infants & Children

Show All Answers

1. Who can I call if I'm having problems or have questions about breastfeeding?

Contact the Breastfeeding Peer Counselors directly at (417) 864-1541 or after hours line (417) 838-9992.

2. How do I qualify for a breast pump?

We typically do not offer a breast pump before the birth of baby, however you can call the office at (417) 864-1540 and talk to our breastfeeding staff for more information.

3. How do I qualify for WIC?

WIC serves pregnant, post partum and breastfeeding women, infants and children up to the age of five who meet income guidelines and live in the state of Missouri. WIC Prescreening Tool