Whether turning on the tap or flushing the toilet, most residents don’t think much about water treatment – and we’re okay with that! It’s our job to ensure water and wastewater services are safe, reliable, efficient, and convenient. Springfield City Utilities is responsible for treating and cleaning our community’s water before it’s delivered for drinking, cooking, bathing, and other everyday uses. The City’s Environmental Services Department is responsible for cleaning the water that has been used by the community before it is released back into our waterways.