Director of 911 Emergency Communications: Zim Schwartze

Zim Schwartze joined the City of Springfield in January, 2013 as Director of Springfield-Greene County 911 Emergency Communications (EC). The 911 EC department serves as the access point for the 9-1-1 caller needing public safety services countywide. The personnel have the direct responsibility for quick relay of requests for fire, police, and emergency medical services.

Schwartze comes to Springfield from Columbia, MO, where she served the City of Columbia for over 20 years, including various leadership roles in law enforcement, emergency dispatch communications, and emergency management. She has nearly 15 years of supervisory experience, most recently as Director of the consolidated Public Safety Joint Communications dispatch center and Office of Emergency Management in the mid-Missouri area of Columbia/Boone County.

Schwartze holds a Bachelor of Science Degree in Industrial Engineering and a Master's Degree in Public Administration from the University of Missouri-Columbia. She is a graduate of the 204th class of the School of Police Staff and Command (SPSC) through the Northwestern University Center for Public Safety. In addition, she is also a graduate of the FBI National Academy in Quantico, Virginia, Session #231. Schwartze currently serves on the FBI National Academy Associates Kansas/Western Missouri Chapter Executive Board as the President. She has been an adjunct instructor for the Law Enforcement Training Institute (LETI) at the University of Missouri-Columbia since 1995. Schwartze is also an adjunct instructor for the Northwestern University Center for Public Safety in Evanston, IL since 2006 and teaches subjects that include resource analysis, allocation and deployment. She has served on numerous boards over the years and is involved with Special Olympics-Missouri.

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